Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Quality
Cons:
Limited comments on amenities and value for money

Categories

Cleanliness
9
Very clean as mentioned in the reviews.
Service
8.7
Friendly and helpful staff were noted.
Location
9
Beautiful location by two lakes, though a 10-minute walk from tourist center.
Room Quality
8.5
Spacious rooms as described.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.8
Good breakfast.
Overall Experience
8.6
An overall pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:35

Property Description

Luxurious Accommodation
Halais Hotel in Hanoi offers elegant 4-star accommodation with rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer scenic garden views, ensuring a comfortable and relaxing stay.

Convenient Services
Guests can enjoy a range of convenient services at Halais Hotel, including concierge assistance, room service, and a 24-hour front desk. The tour desk and luggage storage make exploring the city hassle-free, while the currency exchange facility adds to the overall convenience.

Prime Location
Located near major attractions like St. Joseph Cathedral and Hanoi Opera House, Halais Hotel provides easy access to the best of Hanoi. With Noi Bai International Airport just 26 km away, guests can seamlessly travel to and from the hotel.

Experience luxury and convenience at Halais Hotel - book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 162 reviews
Cleanliness: 9
Service: 8.7
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.6
S
Shreyas • solo_traveller • in
2
Pros:

Okay

Cons:

Noisy all the time from the refrigerator. Staff irresponsive to late night complaint done on booking dot com

2026-09-16 • via Nuitee
U
Uyên • solo_traveller • vn
8
2026-09-02 • via Nuitee
T
Thao • extended_group • vn
10
Exce
Pros:

Very good

2026-08-31 • via Nuitee
K
Koo • extended_group • my
6
2026-08-11 • via Nuitee
N
Ngoc • couple • vn
4
Pros:

Phòng ks rộng, lễ tân ca đêm miễn phí nâng hạng phòng.

Cons:

Ks đã cũ, các vòi nước đã rỉ sét hết. Ăn sáng nghèo nàn. Điều đáng kể trên hết là thái độ của nhân viên nhà hàng phục vụ ăn sáng rất tệ. Nhân viên thậm chí còn không đứng lên khi nhìn thấy khách, dùng điện thoại cá nhân trong suốt thời gian làm việc và không niềm nở, thân thiện, không thực sự hỗ trợ.

2026-08-05 • via Nuitee
T
Tri • couple • vn
8
2026-07-24 • via Nuitee
T
Thị Phương Chi • couple • vn
8
2026-07-13 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
Pros:

Vị trí trung tâm, các dịch vụ ăn, uống xung quanh thuận tiện

2026-06-22 • via Nuitee
E
Engr.Al-eisawi • solo_traveller • sa
10
2026-06-08 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
2026-05-08 • via Nuitee
B
bernie • couple • au
10
it ticked all the boxes
2026-04-26 • via Nuitee
K
Konrad • family_with_children • de
7
2026-04-24 • via Nuitee
P
Phan • couple • vn
8
2026-03-30 • via Nuitee
M
Miwa • solo_traveller • jp
7
Nostalgic
Pros:

Good location. Nice shops and restaurants and sightseeing spots are in walking distance. Nice roof top breakfast space.

Cons:

Good location faces busy streets. If you need silent accommodation, this is not the place.

2026-03-15 • via Nuitee
N
Nathalie • family_with_children • fr
10
Une bonne adresse a Hanoi
Pros:

Son emplacement. Son personnel sympathique.la qualité de la chambre spacieuse et tout confort . Sa terrasse aub9e étage pour le petit déjeuner.

Cons:

Cafe au rez-de-chaussée de chaussée bruyant .

2026-03-08 • via Nuitee
M
melanie • couple • fr
8
Pros:

Belle chambre propre
Bonne literie

Cons:

Le 1 étage donne sur le Rez de chaussée donc un peu de bruit le soir et matin.

2026-02-14 • via Nuitee
T
Trần Nam • family_with_children • vn
10
2026-01-26 • via Nuitee
L
Leonie • couple • au
8
Helpful staff, comfortable bed and good lovation
2026-01-19 • via Nuitee
C
Claudio • solo_traveller • ch
10
2025-12-15 • via Nuitee
J
Jamal • extended_group • nl
8
Goed. Heb genote
Pros:

Alles heb heerlijke overnachting gehad en het ontbijt was goed.

Cons:

Geen opmerking

2025-11-20 • via Nuitee