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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Tour/class on local culture
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Mobile app for room service
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Central Location
Situated in the heart of Phnom Penh, New York Hotel is a 4-star property close to major attractions like Vattanac Capital and Riverside Park.
Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. The hotel also offers free WiFi and room service.
Dining Options
Indulge in a variety of cuisines at the on-site restaurant, including American, Cambodian, and Thai dishes. Special dietary requests can be accommodated.
To experience convenience and comfort in Phnom Penh, book your stay at New York Hotel now.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 14 years old stay for US$25 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Overall, pretty good!
Nothing bad at all
Good
Habitación amplia, el personal muy amable ..
en la habitacion que ocupé en el quinto piso.. en el baño .. había cucurachas pequeñas en los bordes y debajo de la bañera, tendrán que fumigar
Comfortable clean bed, good housekeeping.
Breakfast was nothing special
The location was located on 1 of the main arterial roads of the city. This made it easy to obtain Grab taxis. Lots of restaurants can be found short walks away. Only grocery stores, mini marts were a longer distance to get to.
The room was large, clean. A/C worked well. Water pressure and hot water were good for the shower. Daily cleaning replenished the water bottles, coffee, tea.
Not much to complain about.
groot bed
badkamer slecht schoongemaakt, vorige gast had gerookt in de badkamer en tijdens het douchen dreven er 14 sigaretten peuken door de badkamer heen, en een kakkerlak in de kamer
Nice
Everything ok
Bed was comfortable
There were cockroaches everywhere, staff were rude . In an empty 8 floor hotel they put in a room next to the laundry/cleaning supplies room which the staff spend the day sleeping and resting in . As a solo female traveler it was unsettling to be stairs at by the male cleaners every time I left the room . The location was so so .
Brak światła dziennego ( atrapa okna- za oknem ściana). Śniadania tragedia, zerowy wybór. Telewizor nie odbierał żadnych kanałów.
The staff were AMAZING! Extremely helpful and polite. 10/10 absolutely perfect. The room was clean. The location is great.
The television wasn’t a smart TV as advertised. It’s okay because I had my laptop.
1
BOOKING.COM you have scammed and robbed me not only this you have now cost me a significant amount in other costs as a result of your awful customer service/ complaints team you have passed me from pillar to post promised refunds and never actually honored your refund just as for the same information again again and again. And today you have advised me to call a number which turns out to be ai operated and advised me back to the Website what a total mess this has been I highly advise against using this booking service unless you are a fan of financial loss and severe stress and repetitive ignorance.
It’s ideal location to markets
The bedsheets and towels and pillowcases not cleaned properly, some stains
And the 3 rd floor has some cockroaches ches
Nothing not to like at this price range couldn’t ask for better, big clean rooms, lovely lobby on entry multiple lifts,smart tv and walk in shower in some rooms plus the security are ace not sure what they secure but there lovely lads 😂
The fact BOOKING.COM have ignored multiple emails pushed me from pillar to post in regards to x3 charges to my card with no booking in exchange I’ve had to write nearly 20 emails and yet still today is 10/06 this issue was on 25/5 and I’m still get auto replies or the same copy and pasted email from a agent with no progress made at all towards my riding never mind the fact this meant going to a atm paying there fee , my bank fee and then double to pay the night room at reception. BOOKING.COM I have the complete email trail of disaster and I will be using my online following to tarnish your name if this issue is not resolved promptly. At this very moment you have stolen my funds and also caused me unnecessary travel cost,atm feee,exchange fee and inflated walk-in cost at the hotel.
Renzooti0611@icloud.com
If I don’t hear in three working days I will be forwarding all evidence and a formal complaint to then financial ombudsmen service with a compete email trail of disaster and then proceeding to speak my hardship on behalf of your country to my many followers
Many thanks
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