WelcomHeritage Mandir Palace

Hotels
8 (179 reviews)
Mandir Palace, Gandhi Chowk, Jaisalmer 345001, India , Jaisalmer , in

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Free
Children allowed

Facilities

Meeting rooms
Fireplace in lobby
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful palace ambience
Friendly and helpful staff
Historic location
Cons:
Cleanliness issues with pool
Some outdated room decor

Categories

Cleanliness
7
Reported issues with cleanliness, particularly with pool water quality.
Service
9
Staff is consistently described as friendly and helpful.
Location
8.5
Located in a historic area; generally positive remarks about the location.
Room Quality
8
Rooms are spacious and well maintained, although some mention dated decor.
Amenities
7.5
Some amenities such as the pool and Wi-Fi received mixed reviews.
Value for Money
7.5
Some feel the price is high for the offerings, but worth it for the luxury atmosphere.
Food and Beverage
8
Dining experiences are generally positive, though some issues with breakfast quality noted.
Overall Experience
8.5
Overall positive experience noted despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:11

Property Description

Nestled in the heart of Jaisalmer, WelcomHeritage Mandir Palace is your ideal retreat mere minutes from the iconic Jaisalmer Fort.

Luxurious Accommodation
Experience comfort and elegance in beautifully appointed rooms, ensuring a delightful stay. Enjoy conveniences like free WiFi, 24-hour front desk service, and room service, catering to your every need.

Exquisite Dining
Savor an array of culinary delights at our in-house restaurant, offering a delightful fusion of Chinese, Indian, and Asian cuisines that will tantalize your taste buds.

Unparalleled Amenities
Take a dip in our seasonal outdoor swimming pool, relax in the lush garden, or let your little ones play in our children's playground, ensuring fun for the whole family.

Don't miss this chance for an unforgettable stay—book your stay at WelcomHeritage Mandir Palace today!

Important information:

Spa is not operational at the property till 30 September 2023.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for Rs. 2,350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 179 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.5
R
RANGA RAO • couple • in
10
Experience Indian Hospitality and Royal treatment
Pros:

Everything around is completely mesmerizing and surreal experience of living in a palace

Cons:

We wish we stayed for two more days :)

2026-02-25 • via Nuitee
J
julie • family_with_children • sg
7
Very nice stay
Pros:

The palace and location are wonderful, the dinner is amazing

Cons:

The pool needs to be cleaned a bit more and maybe having fresh juices near the pool would be great

2026-02-22 • via Nuitee
T
Tzipora • family_with_children • us
8
Great location
Pros:

Beautiful place, clean and high courtesy

Cons:

There were many stairs and the shower flow was very weak

2026-02-10 • via Nuitee
M
Michael • family_with_children • us
8
Authentic and charming palace to feel like you're staying in India of yesteryear
Pros:

Loved staying in an authentic old palace. Beautiful architecture, comfortable, safe, friendly staff. It oozes charm, like stepping back in time. Cold in Jan, but the pool looks beautiful in warmer months. Nice location, out of the hustle of the fort but close enough to walk and enjoy the sights along the way. The staff were very helpful in helping me find a tuk tuk at 11pm to head to the train station.

Cons:

Nothing really. I'm sure some people might want more breakfast options like they find at a Marriot buffet but I found them fine...maybe a bit simple but fine with me. Good coffee, sample of Indian dishes, a few cereals and juices, fruit and toast. They're happy to make eggs however you like. The bathrooms are older, not modern and flashy with marble everywhere but that was also fine with me. They were clean, good hot water.

2026-01-29 • via Nuitee
A
Adrian • couple • be
10
A luxurious stay in an elegant palace.
Pros:

An historic hotel which is more like a palace. The rooms are elegant and the rooftop terrace is lovely, particularly for dinner.

Cons:

The price is relatively high, but worth it for the luxury surroundings.

2026-01-20 • via Nuitee
K
Kalpesh • family_with_children • in
10
It’s amazing filling to stay here
Pros:

Ambiance

Cons:

Na

2026-01-14 • via Nuitee
A
Arun • family_with_children • de
3
A disaster of a hotel choice that I made based on pictures, ratings, and ITC brand name.
Pros:

Practically there is nothing except that it looks good in a picture's background.

Cons:

The hotel is misrepresented on booking.com site. The photos look good but the real experience is completely opposite.
The breakfast: it is served in their 'restaurant'. There are 8-9 low value things that are offered as buffet. You have to ask for toasts, which takes time. No boiled eggs, no butter or jam.
The room: Imagine a palace room built ages ago that have been minimally modernized. I had golden suites, which they have 5 or 6 and each look different. The images on the site are from two rooms.
Facilities: The intercom didn't work for three days. The WiFi was terrible. The hot/cold shower adjustment took real skillset and god forbid if someone used the toilet or sink at the same time. My friends in their exclusive suites had to take cold showers for two days. The pool's water looked a bit fuzzy but it's winter. The mattresses were uncomfortable. The food is mediocre and overpriced.

2026-01-12 • via Nuitee
H
Hima • family_with_children • in
9
2026-01-05 • via Nuitee
A
Anurag • family_with_children • in
10
It’s not a hotel it’s an actual palace.
Pros:

Palace is beautiful and staff is helpful

Cons:

Nothing

2026-01-04 • via Nuitee
A
Andrea • family_with_children • it
10
Pros:

We had a very pleasant stay at WelcomHeritage Mandir Palace. The rooms are spacious, clean, and well maintained, offering a comfortable and elegant atmosphere.
The staff is very friendly, helpful, and always available, making us feel welcome throughout our stay.
One of the highlights is the rooftop restaurant, which offers a magnificent view of the palace and the fort — dining there is a truly memorable experience.
The hotel is equipped with a backup power generator, which automatically starts during power cuts in the city (which happen quite often), ensuring uninterrupted comfort.
The Wi-Fi works well and is reliable.
Overall, a wonderful heritage hotel with great service and a fantastic location. Highly recommended.

2025-12-24 • via Nuitee
M
Megumi • couple • jp
10
マハラジャとマハラニになったような、夢のような体験でした。
Pros:

豪族の宮殿を一部博物館として開放し、一部宿泊施設としてそのまま使っている。シーズンや料金ランクによりいつもそれが可能なわけではないだろうが、私達は到着したら3か所の部屋を案内され、好きな部屋を選ぶよう言われた。その部屋たるや寝室の他に大きな浴室、読書室、廊下まであり、家一軒分の広さで、調度品も明り取りの窓も伝統的な装飾。朝夕食付きにしたら、好きな時間に好きな物を食べに来てよいと言われ、存分に利用した。ディナーは屋上で焚火を囲み、ラジャスタンの伝統音楽のライブを楽しみながらだった。大勢働くスタッフが皆フレンドリー。観光客の出入りもあるが、街の喧騒から隔絶された静かな中庭に座りぼーっと過ごすも良し。書き尽くせないほどの歓待を受けた。

Cons:

歴史的建物を保存しながら宿泊施設として使っているので、使えるお湯の量に限界があるなど、少しは我慢すべき点もある。

2025-12-15 • via Nuitee
C
Chandana • couple • in
6
2025-12-10 • via Nuitee
B
Bishwajit • extended_group • in
8
Good place to stay
Pros:

Feeling of staying in a palace

Cons:

Staff

2025-12-01 • via Nuitee
A
Angela • solo_traveller • in
5
Der Preis lohnt sich nicht.
Pros:

Lage gut. Freundliches Personal, Ambiente

Cons:

Extrem laut im Zimmer wegen Personenstrom direkt nebenan (Museum), Wasser im Pool unsauber und trüb, Matratze hart, Dusche semi-funktional, Essen versalzen, Frühstücksbuffet unterdurchschnittlich.

2025-11-09 • via Nuitee
A
alain • family_with_children • fr
9
2025-10-09 • via Nuitee
M
Mathieu • solo_traveller • fr
10
Best place in town
Pros:

Fantastic place shared with the royal family of Jaisalmer, many thanks to them and to all the staff. Priceless

2025-08-25 • via Nuitee
A
Alice • family_with_children • be
8
Chouette hôtel où le personnel se soucie de notre bien-être.
Pros:

Le cadre, le personnel attentionné, la localisation.
Un joli jardin plein d’oiseaux et écureuils. Le massage est aussi très bien. Les repas sont très bons.

Cons:

Mauvais wifi.
Sauterelles par milliers le soir mais je ne sais comment ils pourraient s’en débarrasser.
La fin du créneau horaire pour prendre le petit déjeuner est trop tôt et on nous appelle par téléphone dans la chambre pour qu’on ne traîne pas à venir… On se sent un peu houspillé…
L’eau de la piscine est trouble et les pigeons rôdent.

2025-08-22 • via Nuitee
A
Aude • couple • fr
3
Bof. Déception.
Pros:

Le décor extérieur. C’est un vrai palais, ouvragé dans le style moghol, magnifique.

Cons:

La piscine était impraticable, laiteuse. Et ça ne leur semblait pas un problème ! Or la piscine était la raison de notre choix. Disons que ce manque d’entretien est dû à la basse saison mais quand même. Nous avons été très déçus. Et je passe sur la déco des chambres d’un autre temps, très très très démodée et à sérieusement rafraîchir !! Pas terrible donc pour la demeure du maharadja.

2025-08-19 • via Nuitee
F
Florent • family_with_children • fr
8
Superbe hôtel. palais de maharajas.
Pros:

La beauté du lieu. Exceptionnel
La propreté des chambres
Les petits dej

Cons:

Il manque juste des espaces extérieurs ombragés et ventilés ou des salons climatisés pour se poser

2025-08-17 • via Nuitee
R
Rodolphe • young couple • fr
9
Wonderful stay!
Pros:

We loved everything in this property!

2025-04-08 • via Nuitee