Quality Inn Covington Downtown

The floor had gaps and cracks between the boards, the room just felt dirty in general and a strange smell.

I felt the need to check the bed covers for stains and fresh sheets because it would not have surprised me if there was bugs or soiled sheets.

There was a cigarette hole in one of the comforters.

I love they are pet and people friendly!!!!

Check in was smooth and easy.

Great spot to stay.

Service was good. Room was OK - smelled kind of musty, had no chair to sit and the toilet ran at night. Bed was good, shower was good, towels were good - had a fridge too.

The bathtub was dirty had to ckean it before granddaughter coukd use. The curtain for the window was broke my husband had to fix so we could close it. The door woukd lock but was a gap thar you could see light from outside coming in the room

Room smelled of cigarettes, even though it was non smoking. Everytime you turned the water on it smelled like sewer. Bed sheets were dirty as well. Overall horrible stay

We did not like having to sign in to Wi fi everytime we were in our room. After having gone out. Also we were 1st floor and people in room above us had noisy footsteps at 5:30 am and woke us up.

I really enjoyed my stay, it was convenient to beautiful attractions that was a short walk. Had sidewalks the way there not to mention it's right there in the historic town with amazing buildings restaurants and so many unique stores. The inn had an extra parking lot across the street very safe and quiet. Had some great pizza at Michaels. Room was clean smelled great the water was hot and the bed was so nice had a very rested sleep. What a calm town love it! Breakfast was great...owner was great...I don't know why so many bad comments! Thank you

Definitely need to update their breakfast area and buffet options

Good

It was horrible and we were treated horribly by management when I pointed these things out to him I was told to contact Expedia. There was nothing he could do. Our food ruined because the fridge didn’t shut and they had a block propping it so we didn’t move the fridge and he came in and pulled the fridge forward and it shut. It was propped up on a block so I didn’t feel it was safe to move. There was black mold all over the curtains. Both myself and Son woke up sick. Couldn’t breathe and had to take Benadryl. There was trash that the maids piled up in a shopping cart right outside our door so the our area smelled like trash. The walls were dirty. It was absolutely disgusting and way of price for the amount of money we paid. That was like a $60 night motel quality. I just went through a mold detox and have been sick since we left there.

Had to make reservations last minute. Room was clean. Staff was personable. Only issue was the shower curtain was missing but did not realize that until about 2 am.

prices very cheap for a long stay, very nice room and comfortable bed. staff was so nice and helpful!!

Booked during Father's Day week. Staff friendly and helpful. Breakfast average.
room older and a little musky but clean. High humidity, poor ventilation in bathroom contributing factor to muskiness.

Weird smell, power switch for bedside light also controlled overhead light which made it impossible to sleep and conveniently charge phone, no channels on TV (got “no signal” error message)

The room was 80 degrees, and the air conditioning wasn’t turned on. The air conditioning unit was making all sorts of noises throughout the night.

I repeatedly had issues with the lock and key to my room (203). A trip to the lobby was required 2 of 3 days. “Well the light on that door doesn’t work so you have to listen for it to unlock.” I was told both times so they are well aware that a guest will struggle with that room. The first night the night clerk came to the room with me to assist, which I appreciated. The second night was just a reprogram of the keys, reminder to wait 2-5 seconds for the lock, & to listen rather than look for a green light from the disinterested clerk. The room itself was fine for the price point once I was able to access it.

There were hairs in the beds, the bathroom was small and dirty.

I liked the size of the room and full size bed. I liked that it did not have carpet.

The desk chair was awkward to move to get to the refrigerator. The arms kept it from being pushed under the desk. Put desk on other side of bed near heater Giving space for the nightstand, refrigerator and ironing board to go on the side closest to bathroom.