Comfort Inn & Suites Cleveland TX

Hotels
Comfort
8.2 (274 reviews)
1004 Hwy 59 South , Cleveland , us

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness (cockroaches, mold)
Mediocre breakfast
Cold showers

Categories

Cleanliness
7.78
Although some guests mentioned cleanliness positively, issues like cockroaches and mold negatively impacted this score.
Service
9.25
Guests appreciated the friendly and accommodating staff consistently.
Location
8.29
Location was generally convenient; however, concerns about safety and guest presence were noted.
Room Quality
8.24
Most reviews indicated the rooms were comfortable and clean, but there were reports of issues affecting this experience.
Amenities
7.77
Amenities like the pool and breakfast received mixed reviews, impacting this rating.
Value for Money
8.73
Considering the overall experience and a few issues, guests still felt they received good value.
Food and Beverage
7.28
Multiple mentions of mediocre breakfast options dragged down the score for food.
Overall Experience
8.25
Despite some significant issues, many guests reported a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:45

Property Description

Discover the perfect blend of comfort and convenience at Comfort Inn & Suites, your home away from home in Cleveland.

Modern Accommodations
Relax in well-appointed rooms featuring private bathrooms stocked with complimentary toiletries, spacious desks, and flat-screen TVs, ensuring a restful stay for both leisure and business travelers.

Invigorating Amenities
Unwind after a busy day in our outdoor swimming pool or stay active in the fully-equipped fitness centre. With a 24-hour front desk, your needs are met at any hour.

Delicious Breakfast Options
Start your day off right with a diverse breakfast selection, including buffet, continental, and American choices, providing the perfect fuel for your adventures.

Book your stay today and experience Cleveland like never before!

Important information:

The elevator is currently under maintenance, we apologize for the inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 274 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
C
Campbell solo_traveller us
10
Pros:

Staff was great friendly. Room was clean. Definitely enjoyed our stay

2026-05-07 via Nuitee
R
Ruthbrewer solo_traveller us
10
Very comfortable stay
Pros:

Very clean and friendly staff. Great breakfast options too!

Cons:

Issues with their credit card company, had to pay cash.

2026-05-03 via Nuitee
R
Ruthbrewer solo_traveller us
10
Nice hotel
Pros:

Very clean and great breakfast! Friendly staff, we'll stay again.

Cons:

Credit card issue, had to pay cash.

2026-05-03 via Nuitee
S
SORIN DORIAN solo_traveller us
7
2026-05-02 via Nuitee
D
Darrick solo_traveller us
9
Pros:

Bed was very comfortable

Cons:

Waffle mix was spoiled

2026-04-25 via Nuitee
C
Celeste couple us
9
2026-04-24 via Nuitee
D
Dmitrii family_with_children us
1
Pros:

N/A

Cons:

I selected your hotel based on its listing and rating, expecting a clean, comfortable, and properly maintained environment. However, during my stay I discovered cockroaches in my room. This is not only highly unpleasant but also constitutes a serious sanitation and public health concern.

Under Texas law, lodging establishments are required to maintain sanitary conditions. You may refer to Texas Health and Safety Code § 341.066 (Tourist Courts, Hotels, Inns, and Rooming Houses), as well as the Texas Department of State Health Services Public Health Sanitation Program guidance, which provides for inspections and complaint investigations of hotels to ensure sanitary conditions are maintained:
https://statutes.capitol.texas.gov/GetStatute.aspx?Code=HS&Value=341
https://www.dshs.texas.gov/public-health-sanitation-program/hotels-motels-travel-accommodations-bed-breakfasts-public-health-sanitation-program

The presence of cockroaches clearly indicates that these basic standards were not met.

2026-04-20 via Nuitee
B
Barry family_with_children us
6
ok
Cons:

TV remote did not work ask for service with no results




tv

2026-04-16 via Nuitee
T
Travis solo_traveller us
10
2026-04-13 via Nuitee
C
Clifton solo_traveller us
6
2026-04-06 via Nuitee
L
Larrry solo_traveller us
8
2026-03-26 via Nuitee
S
Sophia solo_traveller us
10
2026-03-14 via Nuitee
L
Lashonda solo_traveller us
10
2026-03-09 via Nuitee
B
Bolyard couple us
8
2026-02-10 via Nuitee
T
Travis couple us
10
2026-02-09 via Nuitee
C
Cindy family_with_children us
1
Cons:

Roaches in the hotel

2026-01-20 via Nuitee
M
Matthew couple us
10
Pros:

Amazing

2026-01-19 via Nuitee
B
Brisa couple us
10
2026-01-19 via Nuitee
J
James couple us
7
One night in Cleveland
Pros:

The room was clean and comfortable, the breakfast was OK, nothing special but better than some I stayed with.

Cons:

There were several "single men" hanging around & in the lobby when we checked if at 11:00 PM. When I went to park our vehicle, my wife stayed in the lobby with our bags. She did not like the way the men looked at her and that they spoke to each other in a foreign language. We will probably never stay there again.

2026-01-19 via Nuitee
C
Cayla couple us
10
2026-01-19 via Nuitee