Casa Palacio Pilar del Toro

Hotels
8.2 (1760 reviews)
Hospital de Santa Ana, 12 - 2º , Granada , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.55
Some reviews mention cleanliness issues, such as dirty linens and insufficient bathroom amenities.
Service
9.05
The staff is described as friendly and attentive, ensuring a positive service experience.
Location
9.05
Numerous reviews highlight the perfect and central location of the hotel.
Room Quality
7.55
Mixed reviews on room quality, with some noting issues like low lighting and minor maintenance needs.
Amenities
8.05
Amenities are generally satisfactory, although there were specific mentions of missing items.
Value for Money
8.05
Most reviews indicate good value for the price, although some feel the quality could be better.
Food and Beverage
8.05
Breakfast service was mentioned positively, but it is provided at a different hotel.
Overall Experience
8.25
Overall impressions are generally favorable with a desire to return, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:19

Property Description

Historic Charm in Granada's Old Town
Experience the allure of Casa Palacio Pilar del Toro, a 17th-century mansion nestled in Granada's old town near Albaycín. Admire the central courtyard and enjoy complimentary WiFi during your stay.

Traditional Elegance in Every Room
Indulge in the traditional Andalusian style of the rooms, featuring earthenware tiles, rich wood furnishings, air conditioning, and private bathrooms with hairdryers for your comfort.

Culinary Delights and Local Flavors
Savor the renowned Andalusian cuisine and homemade desserts at the hotel's restaurant. Let the flavors of Granada enchant your taste buds during your visit.

Immerse yourself in the rich history and vibrant culture of Granada, with the iconic Alhambra Palace just a short stroll away. Book now and create unforgettable memories at Casa Palacio Pilar del Toro.

Important information:

The cleaning service is available for the rooms until 14:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1760 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
S
Sylviane • extended_group • fr
8
Parfait
Pros:

Emplacement idéal dans le Grenade historique en bas de l'Albaicin , hôtel très calme car bien insonorisé! Quartier vivant ! A savoir : le petit déjeuner est servi dans un autre lieu à proximité (une petite place à traverser) mais ce n'est pas gênant , Le cadre de l'hôtel est très joli situé dans un bâtiment traditionnel ; beaucoup de cachet!!Personnel très sympathique

2026-06-06 • via Nuitee
J
Joe • solo_traveller • us
9
Great location fun room. Bathtub could be upgraded
Pros:

Location- room 301 top floor. Clean

Cons:

Getting keys can be an issue

2026-06-06 • via Nuitee
B
Bibiana Noemi • extended_group • ar
9
muy bueno
Pros:

Muy buenas las Habitaciones muy comodas y tambien el baño. Muy buena ubicacion cerca de todo. al igual que del transporte urbano. a metros de comedores , Granada muy linda ciudad

Cons:

--

2026-06-05 • via Nuitee
E
Elisabetta • couple • it
5
2026-06-05 • via Nuitee
R
Rosa • solo_traveller • es
10
Una escapada perfecta
Pros:

La habitación muy amplia y también el baño, la bañera de hidromasaje en perfecto estado. Todo muy limpio. Una ubicación excelente y hemos podido disfrutar del centro histórico de Granada de manera muy cómoda y agradable. El chico que nos recibió para el parking, que lo llamamos porque nos habíamos perdido, nos atendió de forma muy profesional y muy amable. Un lugar para repetir.

2026-06-02 • via Nuitee
C
cristina • family_with_children • it
10
Pros:

Soprattutto la posizione e la disponibilità del personale

2026-06-02 • via Nuitee
D
Dario • couple • it
7
Pros:

Posizione ottima. Tranquillamente a piedi si raggiunge la Alhambra

Cons:

Reception solo all’arrivo poi solo tramite whatsapp.
Frigorifero non funzionante.

2026-06-01 • via Nuitee
T
Tjitte Homme • couple • nl
6
Prima, maar zou het niet opnieuw boeken.
Pros:

Centrale ligging, ruime kamer.

Cons:

Heel donker, beetje gedateerd, raam zit op binnenplaats, waar het restaurant zit. Was op één avond een flamenco-optreden.

Zeer onpersoonlijk, alleen bij de check-in iemand van het hotel gezien.

2026-05-31 • via Nuitee
A
Ana Candelaria • solo_traveller • es
6
Pros:

Un sitio muy bien resguardado del calor.

Cons:

Mucho ruido de la calle y del propio hotel.

2026-05-31 • via Nuitee
A
asya s. • extended_group • tr
9
Herşey mükemmeldi.
Pros:

Otelin kendisi zaten görülmeye değer, çok farklı nostaljik bir havası var, adeta Granada'yı yansıtıyor. Konum çok iyi, alışveriş caddesine, katedrale çok yakın. Elhambra'ya bile yürüyerek çıktık biz. Otelin girişinde bulunan restoran-bar çok güzeldi, staff son derece güleryüzlüydü, ayrıca otele ve odalara giriş için dijital kodlarla son derece pratik bir sistemleri vardı.

2026-05-31 • via Nuitee
S
Sylvie • solo_traveller • ca
10
2026-05-29 • via Nuitee
F
Francisco Javier • couple • es
8
Pros:

La ubicación y la amplitud de la habitación

Cons:

No hay personal en la recepción, la habitación tenía muy poca luz.

2026-05-29 • via Nuitee
E
Eugenio • couple • it
10
Posizione strategica per qualsiasi punto di interesse, hotel e camere bellissime e tipiche. buon prezzo
Pros:

Tutto

2026-05-28 • via Nuitee
M
Manuel Enrique • solo_traveller • es
8
Pros:

La ubicacion y lá forma.de.entrar y salir del hotel

2026-05-28 • via Nuitee
1
1 • couple • fr
7
Pros:

Hôtel très bien situé.
Grand lit

Cons:

Parking près de l'hôtel mais pas facile d'accès
petit déjeuner à l'extérieur

2026-05-27 • via Nuitee
M
MARIA MERCEDES • solo_traveller • ar
10
Pros:

Todo!

2026-05-26 • via Nuitee
E
Eusebio • couple • es
7
Buena
Pros:

Ubicacion

Cons:

.

2026-05-26 • via Nuitee
C
Constanza • extended_group • ar
8
2026-05-25 • via Nuitee
D
Diana • couple • de
5
Top Lage, aber deutlich renovierungsbedürftig
Pros:

Die Lage

Cons:

Wir haben dieses Hotel vor allem wegen der zentralen Lage gebucht – und diese war hervorragend.

Leider ist das Hotel insgesamt jedoch sehr in die Jahre gekommen. Besonders das Badezimmer wirkte, als wäre es seit Jahrzehnten nicht renoviert worden. Hinzu kam ein unangenehmer Geruch im Bad, der den Aufenthalt deutlich beeinträchtigt hat. Moderne Extras wie Rituals-Pflegeprodukte oder digitale Zugangssysteme konnten diesen Eindruck leider nicht ausgleichen.

Für zwei Nächte war der Aufenthalt insgesamt noch akzeptabel. Bei einem weiteren Besuch in Granada würden wir dieses Hotel jedoch nicht erneut buchen. In zentraler Lage gibt es sicherlich bessere Hotels in einer vergleichbaren Preiskategorie.

2026-05-24 • via Nuitee
F
Felipe • solo_traveller • es
10
2026-05-22 • via Nuitee