Casa Palacio Pilar del Toro

Hotels
8.2 (1667 reviews)
Hospital de Santa Ana, 12 - 2º , Granada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.55
Some reviews mention cleanliness issues, such as dirty linens and insufficient bathroom amenities.
Service
9.05
The staff is described as friendly and attentive, ensuring a positive service experience.
Location
9.05
Numerous reviews highlight the perfect and central location of the hotel.
Room Quality
7.55
Mixed reviews on room quality, with some noting issues like low lighting and minor maintenance needs.
Amenities
8.05
Amenities are generally satisfactory, although there were specific mentions of missing items.
Value for Money
8.05
Most reviews indicate good value for the price, although some feel the quality could be better.
Food and Beverage
8.05
Breakfast service was mentioned positively, but it is provided at a different hotel.
Overall Experience
8.25
Overall impressions are generally favorable with a desire to return, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:19

Property Description

Historic Charm in Granada's Old Town
Experience the allure of Casa Palacio Pilar del Toro, a 17th-century mansion nestled in Granada's old town near Albaycín. Admire the central courtyard and enjoy complimentary WiFi during your stay.

Traditional Elegance in Every Room
Indulge in the traditional Andalusian style of the rooms, featuring earthenware tiles, rich wood furnishings, air conditioning, and private bathrooms with hairdryers for your comfort.

Culinary Delights and Local Flavors
Savor the renowned Andalusian cuisine and homemade desserts at the hotel's restaurant. Let the flavors of Granada enchant your taste buds during your visit.

Immerse yourself in the rich history and vibrant culture of Granada, with the iconic Alhambra Palace just a short stroll away. Book now and create unforgettable memories at Casa Palacio Pilar del Toro.

Important information:

The cleaning service is available for the rooms until 14:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1667 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
A
Ana • couple • es
5
Pros:

La ubicación perfecta

Cons:

La cama incomoda y pequeña sin armario

2026-04-18 • via Nuitee
A
Ana Isabel • solo_traveller • es
8
Le falta luz, muchas bombillas pero poca iluminación.
Pros:

Buena ubicación, el hotel está bien, la cama cómoda, buen baño.

Cons:

Lo único que una noche hubo fiesta en él comedor y las habitaciones aunque cerradas las ventanas, se escucho mucho ruido y estuvieron hasta tarde. 😠

2026-04-18 • via Nuitee
J
Jaime • solo_traveller • es
7
Camas comodas, ducha sin presion
Pros:

La localizacion y la comodidad de las camas

Cons:

La ducha tenia la presion del agua muy muy baja

2026-04-17 • via Nuitee
P
Pérez • extended_group • es
9
2026-04-16 • via Nuitee
S
Sylvie • couple • fr
4
Une étape très médiocre
Pros:

L’emplacement

Cons:

Absence totale d’eau chaude
Chambre très sombre la fenêtre donnant sur un mur

2026-04-14 • via Nuitee
L
LEA • couple • it
7
2026-04-13 • via Nuitee
P
paula • solo_traveller • fr
2
Pros:

Accès aux transports.

Cons:

L'accès aux chambres par le restaurant pas top
Pas de personnel en présentiel dans le tout petit local de réception. C'est un hôtel pas un Rbnb.
La localisation très bruyante.

2026-04-11 • via Nuitee
C
Clare • family_with_children • gb
4
Pros:

Great location and beautiful old building, but it feels like their focus is more on being a restaurant than a hotel.

Cons:

There was no hot water in the showers in either of the rooms we rented and there was a very strong smell of drains in the bathrooms. The decor/tiling in the bathrooms was also v. poorly finished.

2026-04-11 • via Nuitee
G
Giorgio • family_with_children • it
9
Pros:

Struttura storica molto bella nel centro storico, non raggiungibile direttamente in auto.
Possibilità però di prenotare parcheggio della struttura, non facile da raggiungere ma in ottima posizione e che consente l'accesso alla ZTL.
Camera moto spaziosa e con tutto l'occorrente.
Lo staff non è presente nella struttura, si trova nell'hotel principale poco vicino ma sono stati sempre molto cortesi e disponibili.

Cons:

Servirebbero tende più coprenti per evitare alla luce di entrare la mattina e dei serramenti con maggiore isolamento acustico.

2026-04-11 • via Nuitee
V
Vazquez • couple • es
10
2026-04-08 • via Nuitee
R
Renate • family_with_children • de
7
Pros:

Sehr gute Lage

Cons:

Dunkles Zimmer mit Fenster zu einem Lichtschacht

2026-04-07 • via Nuitee
J
Joaquín • family_with_children • es
10
Pros:

Me ha gustado todo , en especial la ubicación y sobretodo la habitación tipo buhardilla

Cons:

La verdad es que nada, todo me ha parecido más que correcto..

2026-04-06 • via Nuitee
L
Lorena • couple • it
8
Ottima scelta
Pros:

Posizione ottima, comodo a tutto: taxi, bus turistici, centri per il turismo. Staff gentile e collaborativo.

2026-04-06 • via Nuitee
F
Ferrándiz Llobet • couple • es
8
2026-04-06 • via Nuitee
J
JoachimDortmund • couple • de
2
Nie wieder
Cons:

Ein Zimmer für 170 Euro im DG wo man über eine enge Treppe die Koffer noch hochziehen muss. Das Bad ist nur halb vom Schlafraum abgetrennt, so dass alles hörbar und riechbar ist. Eine Zumutung für den Preis. Keine Rezeption- Mitarbeiter muss man anrufen.

2026-04-04 • via Nuitee
B
Bilquish • couple • ca
7
Pros:

The location was great

2026-04-04 • via Nuitee
I
Isidro Javier • family_with_children • es
10
2026-04-03 • via Nuitee
U
Ulrike • couple • at
8
2026-03-30 • via Nuitee
F
Filippo Spadoni • couple • it
6
Buono per una notte a Granada ma pulizia da rivedere
Pros:

La camera è funzionale. Posizione comodissima per visitare il centro.
Il personale alla reception è gentile.
Prezzo buono.
C'è la possibilità di richiedere il parcheggio a 25€ al giorno, vicino alla struttura (300 m attraversando la piazza)
Apprezzata la disponibilità di saponi e crema corpo.
Il palazzo è carino e storico, ha anche una piazzetta interna con un ristorante

Cons:

Il bagno probabilmente non era stato pulito, visto che abbiamo trovato dei capelli nella doccia, non solo 2 che possono sfuggire, ma la quantità che lascia generalmente una donna dopo aver lavato la testa.

Non presenti serrande o tende sufficientemente scure per impedire alla luce di filtrare in camera durante le prime ore del giorno.
Insonorizzazione scarsa infatti si sentivano tutti i rumori provenienti dall'esterno.

2026-03-28 • via Nuitee
P
Patricia • couple • es
10
Pros:

Una ubicación excelente

Cons:

Toallas sucias

2026-03-26 • via Nuitee