Casa Palacio Pilar del Toro

Hotels
8.2 (1667 reviews)
Hospital de Santa Ana, 12 - 2º , Granada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.55
Some reviews mention cleanliness issues, such as dirty linens and insufficient bathroom amenities.
Service
9.05
The staff is described as friendly and attentive, ensuring a positive service experience.
Location
9.05
Numerous reviews highlight the perfect and central location of the hotel.
Room Quality
7.55
Mixed reviews on room quality, with some noting issues like low lighting and minor maintenance needs.
Amenities
8.05
Amenities are generally satisfactory, although there were specific mentions of missing items.
Value for Money
8.05
Most reviews indicate good value for the price, although some feel the quality could be better.
Food and Beverage
8.05
Breakfast service was mentioned positively, but it is provided at a different hotel.
Overall Experience
8.25
Overall impressions are generally favorable with a desire to return, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:19

Property Description

Historic Charm in Granada's Old Town
Experience the allure of Casa Palacio Pilar del Toro, a 17th-century mansion nestled in Granada's old town near Albaycín. Admire the central courtyard and enjoy complimentary WiFi during your stay.

Traditional Elegance in Every Room
Indulge in the traditional Andalusian style of the rooms, featuring earthenware tiles, rich wood furnishings, air conditioning, and private bathrooms with hairdryers for your comfort.

Culinary Delights and Local Flavors
Savor the renowned Andalusian cuisine and homemade desserts at the hotel's restaurant. Let the flavors of Granada enchant your taste buds during your visit.

Immerse yourself in the rich history and vibrant culture of Granada, with the iconic Alhambra Palace just a short stroll away. Book now and create unforgettable memories at Casa Palacio Pilar del Toro.

Important information:

The cleaning service is available for the rooms until 14:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1667 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
L
Laurie • couple • fr
5
Pas à la hauteur
Pros:

Le confort de la literie.
L'emplacement à deux pas de l'alhambra

Cons:

Pas de personnel à l'entrée pour accueillir.
Soirée cocktail dans le patio, en plein milieu de l'hôtel, sur lequel donnent les chambres, donc très bruyant jusque très tard dans la nuit et pas prévenus...
Pas de petit déjeuner alors qu'il y a un restaurant daks l'hôtel

2026-02-13 • via Nuitee
M
Michael • solo_traveller • ie
8
2026-01-31 • via Nuitee
L
Luis Félix • solo_traveller • es
8
2026-01-30 • via Nuitee
N
Navarro Palacios • family_with_children • es
8
2026-01-29 • via Nuitee
L
Leif • couple • se
10
Cons:

Personalen pratar bara spanska

2026-01-28 • via Nuitee
F
Federico • couple • es
7
2026-01-27 • via Nuitee
M
MATILDE • couple • es
4
REGULAR
Pros:

LA CAMA

Cons:

EL ASEO, MUCHO OLOR A SUMIDOR Y TODO MUY VIEJO

2026-01-23 • via Nuitee
S
Sandrajiji • family_with_children • es
9
Pros:

Todo en general, la ubicación el personal, algo destacable nuestra habitación era amplia y las camas súper cómodas.

2026-01-20 • via Nuitee
M
micheline • couple • be
7
Nous conseillons de se garer en dehors du quartier prévu pour les résidents
Pros:

La localisation et le charme du patio

Cons:

Odeur d’égout provenant du WC et difficulté pour atteindre et quitter le parking ( les directives étaient peu claires ou même erronées pour quitter le parking )

2026-01-20 • via Nuitee
M
Magdalena • couple • fr
10
Pros:

Hôtel avec un deco maqnifique.La chambre était grande avec une super literie.Il manquait peut être seulement un bougeoir pour se faire un café ou thé,sinon tout était top.

2026-01-19 • via Nuitee
J
Jesica • couple • es
7
2026-01-19 • via Nuitee
P
Pol • couple • es
9
Muy bueno
Pros:

La localización, tienes todo a mano muy cercano. La habitación y el hotel son bonitos

Cons:

Añadiría el desayuno en el mismo hotel

2026-01-19 • via Nuitee
A
Alexandra • family_with_children • es
10
2026-01-19 • via Nuitee
M
Monse • extended_group • es
8
2026-01-19 • via Nuitee
이 • family_with_children • kr
10
2026-01-18 • via Nuitee
A
Alfonso • couple • es
6
Decepcionado
Pros:

La ubicación

Cons:

No es un hotel, es un restaurante con habitaciones. La recepción no es una recepción. A la hora de recoger el restaurante, lo hacen sin cuidado y sin tener en cuenta que hay huéspedes descansando.

2026-01-17 • via Nuitee
A
Albert • extended_group • es
9
Cons:

El llit no era prou còmode

2026-01-15 • via Nuitee
J
Jimenez • couple • es
9
2026-01-15 • via Nuitee
G
Gauthier • couple • fr
7
Une vieille adresse authentique
Pros:

Authentique
Une déco terrible

Cons:

Clairement en train de fermer
Quel dommage
Un peu désert tout se passe en face

2026-01-14 • via Nuitee
N
Natalia • couple • es
9
Volvería
Pros:

Su excelente ubicación y el trato recibido por el personal que fue muy amable

Cons:

Que no haya enchufe al lado de la cama, y la macha de humedad del suelo del baño

2026-01-12 • via Nuitee