Casa Palacio Pilar del Toro

Hotels
8.2 (1667 reviews)
Hospital de Santa Ana, 12 - 2º , Granada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.55
Some reviews mention cleanliness issues, such as dirty linens and insufficient bathroom amenities.
Service
9.05
The staff is described as friendly and attentive, ensuring a positive service experience.
Location
9.05
Numerous reviews highlight the perfect and central location of the hotel.
Room Quality
7.55
Mixed reviews on room quality, with some noting issues like low lighting and minor maintenance needs.
Amenities
8.05
Amenities are generally satisfactory, although there were specific mentions of missing items.
Value for Money
8.05
Most reviews indicate good value for the price, although some feel the quality could be better.
Food and Beverage
8.05
Breakfast service was mentioned positively, but it is provided at a different hotel.
Overall Experience
8.25
Overall impressions are generally favorable with a desire to return, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:19

Property Description

Historic Charm in Granada's Old Town
Experience the allure of Casa Palacio Pilar del Toro, a 17th-century mansion nestled in Granada's old town near Albaycín. Admire the central courtyard and enjoy complimentary WiFi during your stay.

Traditional Elegance in Every Room
Indulge in the traditional Andalusian style of the rooms, featuring earthenware tiles, rich wood furnishings, air conditioning, and private bathrooms with hairdryers for your comfort.

Culinary Delights and Local Flavors
Savor the renowned Andalusian cuisine and homemade desserts at the hotel's restaurant. Let the flavors of Granada enchant your taste buds during your visit.

Immerse yourself in the rich history and vibrant culture of Granada, with the iconic Alhambra Palace just a short stroll away. Book now and create unforgettable memories at Casa Palacio Pilar del Toro.

Important information:

The cleaning service is available for the rooms until 14:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1667 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
A
andrea • couple • es
9
Pros:

La ubicación es fabulosa, el hotel se encuentra muy cerca de los puntos turísticos más importantes. Fue lo que más nos gustó.

2026-03-18 • via Nuitee
A
Amaranta • family_with_children • es
1
Cons:

Reservé para dos días y solo me salia un día en la reserva. Me he puesto en contacto con ellos y no he recibido respuesta.

2026-03-17 • via Nuitee
C
CARLOS • family_with_children • es
8
Pros:

La ubicación es perfecta. Se llega andando a todo lo importante que ver.

Cons:

El wifi perdía la señal muy a menudo.

2026-03-16 • via Nuitee
C
Claudia • solo_traveller • es
10
Pros:

El edificio en si., su decoración y la situacion..

2026-03-16 • via Nuitee
P
Phil • couple • gb
6
Inexpensive hotel in great location but with a few issues.
Pros:

Lovely old hotel in a great location in central Granada.

Cons:

There was an unpleasant odour from the drains that came every day. Heating was a bit sporadic.

2026-03-16 • via Nuitee
C
Cesar • solo_traveller • es
6
Pros:

Ubicación muy buena. Habitación muy amplia. Dotada de jabón, champú, crema y demás utensilios en el aseo.

Cons:

Las cortinas no tapaban bien la luz y las ventanas, al ser de madera, no aislaban bien del ruido.

2026-03-14 • via Nuitee
E
El_Callero • family_with_children • fr
7
Pros:

Assez proche du centre, un bain jaccuzi (que nous n'avons pas eu le temps d'essayer 😏 un très grand lit confortable avec 2 oreillers par personne

Cons:

Lumière un peu crue sous forme de spots dans la chambre, le restaurant un peu brillant à proximité (mais silencieux après minuit) par contre petit déjeuner à l'extérieur (on s'attendait à pouvoir avoir un petit desayuno au restaurant 🥺)

2026-03-14 • via Nuitee
M
mauro • solo_traveller • it
9
2026-03-14 • via Nuitee
C
Charlotte • couple • be
10
Perfect stay, huge bed and room with a splendid view !
Pros:

Perfect location, the hotel is really nice. The room is very spacious with an incredible view. Absolutely gorgeous !

Cons:

Nothing, we really enjoyed our stay

2026-03-11 • via Nuitee
K
Kenneth • couple • se
8
2026-03-10 • via Nuitee
J
Jane • solo_traveller • gb
10
Gorgeous building
Pros:

Beautiful building in a super location. Spotlessly clean and great to have the restaurant on site, although there's so much great choice anyway.

Cons:

Nothing. Grateful for the blanket in a cold snap. Air-conditioning in room but prefer not to use at night.

2026-03-09 • via Nuitee
H
Hans • couple • se
8
2026-03-09 • via Nuitee
M
Marita • family_with_children • es
10
2026-03-03 • via Nuitee
N
Nuria • couple • es
7
2026-02-28 • via Nuitee
B
Berenguel • couple • es
8
Pros:

La situación muy buena. La habitación limpia y el restaurante es muy bonito

Cons:

Le deberían de poner un poquito más de luz en el baño

2026-02-27 • via Nuitee
L
Leif • solo_traveller • se
10
Pros:

Läget på hotellet. Charmig miljö.

2026-02-24 • via Nuitee
A
Andrea • couple • es
8
Ubicación perfecta
Pros:

La ubicación es inmejorable y el precio también. El personal super agradable.

Cons:

Las habitaciones son muy oscuras y tienen algunos descuidos que se podrían evitar, como manchas en las sábanas, roturas en las sábanas y toallas con manchas.

2026-02-23 • via Nuitee
J
jose montilla • family_with_children • es
8
2026-02-22 • via Nuitee
M
MARIA TERESA • couple • es
10
Maravilloso
Pros:

Ubicación inmejorable. Nos alojamos en la habitación de la buhardilla, espectacular el espacio y el mobiliario. Personal muy agradable, desde el recepcionista, los camareros y las camareras de piso. Repetiremos sin duda.

Cons:

Nada reseñable, quizás que por la mañana entraba un poco de luz porque no había suficiente cortina opaca.

2026-02-22 • via Nuitee
L
Laurie • couple • fr
5
Pas à la hauteur
Pros:

Le confort de la literie.
L'emplacement à deux pas de l'alhambra

Cons:

Pas de personnel à l'entrée pour accueillir.
Soirée cocktail dans le patio, en plein milieu de l'hôtel, sur lequel donnent les chambres, donc très bruyant jusque très tard dans la nuit et pas prévenus...
Pas de petit déjeuner alors qu'il y a un restaurant daks l'hôtel

2026-02-13 • via Nuitee