Hotel Zuid

Hotels
8.2 (1096 reviews)
Fletersdel 1 , Genk , be

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.84
There were cleanliness issues such as hairs in the bathroom and unemptied trash.
Service
8.81
The staff was described as friendly and accommodating, although there were no apologies for the noise issues.
Location
8.85
Good location for walkers and easy access to parking.
Room Quality
7.3
Rooms were small, dark, and had issues with heating and noise.
Amenities
8.33
Good amenities like parking but some guests desired more (e.g., paper tissues, mini fridge).
Value for Money
7.79
Some guests felt it was overpriced considering the issues experienced.
Food and Beverage
9.34
Breakfast and dinner were highly praised for quality.
Overall Experience
8.31
Overall enjoyment was high, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:36

Property Description

Peaceful Location at National Park Entrance
Hotel Zuid, a charming family-run hotel, is nestled at the entrance of the expansive National Park Hoge Kempen. Surrounded by serene natural beauty, it offers a tranquil escape for nature lovers and explorers alike.

Authentic Italian Dining Experience
Indulge in a culinary journey at restaurant ZUID, where classic Italian dishes crafted from fresh ingredients await. Paired perfectly with a selection of fine Italian wines, every meal is a delightful experience for the taste buds.

Modern Comfort and Cozy Accommodations
With 30 rooms exuding a modern character and adorned with warm colors, Hotel Zuid ensures a comfortable stay for every guest. The rooms are equipped with up-to-date amenities, guaranteeing a relaxing retreat after a day of adventure.

Experience the perfect blend of nature, gastronomy, and comfort at Hotel Zuid. Book your stay now for an unforgettable getaway.

Important information:

Please note that an extra bed is only possible in the Superior Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1096 reviews
Cleanliness: 6.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 9.34
Overall Experience: 8.31
M
Michiel • family_with_children • be
10
Pros:

Top !!

2026-04-16 • via Nuitee
J
Jans • couple • be
9
Top! Aangenaam verblijf, wij komen terug.
Pros:

Mooie kamer, goed onderhouden, lekker gegeten in restaurant.

2026-04-16 • via Nuitee
T
Thibault • couple • be
6
Pros:

Goed ontbijt.

Cons:

Slechte bedden. Heel heel zacht

2026-04-15 • via Nuitee
I
INGRID • solo_traveller • be
10
Pros:

Mooi hotel

Cons:

Niets

2026-04-13 • via Nuitee
M
Mark • solo_traveller • nl
7
2026-04-11 • via Nuitee
R
Ruben • solo_traveller • be
9
2026-04-07 • via Nuitee
L
Lukáš • family_with_children • cz
8
Pros:

Hezký pokoj, příjemná lokalita a dobré parkoviště.

Cons:

-

2026-03-31 • via Nuitee
N
Nicola • extended_group • be
8
2026-03-30 • via Nuitee
T
Torben • extended_group • de
9
2026-03-24 • via Nuitee
A
Anneleen • family_with_children • be
9
Pros:

Was goede uitvalbasis voor slager festival

Cons:

Het afzuigsysteem in de badkamer maakt een hels kabaal.

2026-03-22 • via Nuitee
E
Elizabeth Maria Adriana • couple • nl
5
Geen succes
Pros:

Locatie

Cons:

Vieze douche, vooral de douchekop dik in de zwarte schimmel, de ober die ons incheckte keek ons niet aan, voelde heel raar aan.

2026-03-18 • via Nuitee
J
Johannes • couple • de
8
2026-03-17 • via Nuitee
N
Niek • solo_traveller • be
4
Hygiëne niet oké, eten in de brasserie maakte iets goed..
Pros:

Het eten in de brasserie

Cons:

Vuile en beschimmelde kamer.

2026-03-15 • via Nuitee
V
Vanessa • family_with_children • be
6
Pros:

Magnifique endroit, la décoration splendide

Cons:

Toilette sale en arrivant dans la chambre, nous avons pris la suite ça ne doit pas arriver.
Nous sommes francophones et le personnel n'était pas du tout sympathique.

2026-03-14 • via Nuitee
D
Darko • family_with_children • nl
9
2026-03-11 • via Nuitee
K
Karin • family_with_children • de
9
2026-02-28 • via Nuitee
V
Vanessa • family_with_children • be
10
Pros:

Alles was prima in orde. Verzorgde nette kamers en heel vriendelijk personeel. 😉

Cons:

Niets.

2026-02-27 • via Nuitee
A
Andre • solo_traveller • fr
5
OK pour l'hôtel, attention pour le restaurant si vous n'êtes pas Flamand, risque d'être ostracisé.
Pros:

Chambre agréables: propreté et entretien parfait, lit confortable,

Cons:

J'ai pris 2 fois mon diner dans le restaurant de l'hôtel, 1 starter; 1 plat, 1dessert, 1 bière (Pas de la grande cuisine, cuisine italienne classique) Montant 82 € et 66 €, (dans ma région je fais un repas dans un restaurant étoilé Michelin pour ce montant) de plus le serveur semblait totalement m'ignorer (attente interminable entre les plats) arrivé a 7 H PM dans les premiers fin de repas a 9 H PM, ayant demandé un dessert et un café, j'ai vu être servi du café avant le dessert, lui faisant la remarque , celui-ci me répond que le dessert ce n'est pas lui mais la cuisine.....?? finalement il m'a apporté le dessert 15 min après, j'ai bu mon café froid. très déçu par ce restaurant service et prix

2026-02-14 • via Nuitee
V
Veerle • solo_traveller • be
8
Hotel Zuid is een aanrader
Pros:

Propere kamer en badkamer, vriendelijk personeel, goed ontbijt en grote parking.

Cons:

Wifi op de kamer was slecht en de verlichting op de kamer was niet sterk genoeg. Jammer dat er geen haardroger is in de badkamer.

2026-01-26 • via Nuitee
S
sally • family_with_children • be
9
2026-01-22 • via Nuitee