Saracen Sands Hotel & Congress Centre - Palermo

Hotels
8 (2317 reviews)
Via Libertà 128 A , Isola delle Femmine , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Friendly staff
Clean location
Convenient location
Cons:
Noise from other guests
Dated room decor
Limited breakfast variety

Categories

Cleanliness
7.89
Guests noted the hotel was clean and welcoming.
Service
8.36
Staff were described as welcoming and friendly.
Location
8.4
Close to the beach and conveniently located near the airport.
Room Quality
7.35
Some rooms are dated and require renovation.
Amenities
8.38
Good spa services and access to the beach.
Value for Money
7.84
Fair pricing for accommodations and services.
Food and Beverage
7.89
Good quality meals but lack variety at breakfast.
Overall Experience
7.86
Overall a pleasant stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:44

Property Description

Private Beach with Water Sports:
Saracen Sands Hotel & Congress Centre offers a unique experience with its own private beach, perfect for enjoying water sports and soaking up the sun.

Swimming Pools and Family-Friendly Amenities:
With 2 swimming pools and additional smaller pools for children, guests of all ages can relax and have fun. The family-friendly environment ensures everyone has a memorable stay.

Exciting Activities and Entertainment:
From tennis courts to water sports equipment, the hotel provides a range of activities for guests to enjoy. Evening entertainment and organized excursions add to the excitement, promising a dynamic stay for all.

Experience the perfect blend of relaxation and adventure at Saracen Sands Hotel & Congress Centre - Palermo. Book now for an unforgettable stay by the Mediterranean Sea.

Important information:

Please note that the pool is open from 1 June until 30 September.
Please note that the Private beach area and the Entertainment service are available from 1 June until 30 September.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8
Based on 2317 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
G
Gaetano couple it
10
Tutto ben fatto!
Pros:

La gentilezza dello staff e la disponibilità hanno fatto sì che questo posto possa essere consigliato senza alcun dubbio.
Ci hanno concesso di utilizzare i servizi della struttura sia prima del check in e sia dopo il check out, questo inevitabilmente ci ha fatto guadagnare tempo per continuare il nostro soggiorno.
Parcheggio sempre disponibile.
Colazione ricca ed internazionale.
La struttura balneare che offrono è un servizio che ti permette di poter scegliere se allontanarti o restare in zona in uno dei lidi più belli della località.

2026-06-10 via Nuitee
V
Virginie solo_traveller fr
8
Pros:

Le complexe , la vue sur la mer , le confort des chambres

Cons:

Les façades et murs extérieurs vieux et sales qui donnent une impression de vieux et delabré

2026-06-09 via Nuitee
C
Christelle solo_traveller fr
4
2026-06-09 via Nuitee
D
debora solo_traveller it
9
2026-06-08 via Nuitee
D
Diego solo_traveller it
10
2026-06-08 via Nuitee
J
Josephina couple it
10
Due giorni bellissimi
Pros:

Struttura organizzativa tutto perfetto

2026-06-07 via Nuitee
C
Claudia couple it
9
2026-06-07 via Nuitee
F
Francesca couple it
9
Soggiorno ottimo molto rilassante; super consigliato
Pros:

La struttura aveva un’ottima posizione sia per la vicinanza all’aeroporto che alla spiaggia .
La colazione è ottima.
Una menzione particolare al bagnino Marcello che mantiene l’ordine in piscina.

Cons:

La struttura essendo molto grande, quando è piena, si riempie veramente tanto di gente, rendendo gli spazi comuni molto affollati.

La nostra camera ha avuto un problema di tubature e perdita d’acqua, ma lo staff è stato pronto a cambiarci la camera anche in piena notte.

2026-06-07 via Nuitee
L
LOREDANA couple it
6
Vorrei scrivere fantastico ma purtroppo ci sono molte cose che non funzionano benissimo ma la mia settimana me la sono c
Pros:

Il fatto di passare dalla struttura al mare con il sottopassaggio.

Cons:

Il fatto che non hanno allargato i bagni al mare e che vengano puliti più spesso.
Questa settimana il menù si ripeteva molto spesso le stesse cose le patate in tutti o modi e tutti i giorni
Secondo me manca un controllo in più, ci vorrebbe del personale che controlli se gli ospiti sono contenti,sono a posto, manca un tocco di sorriso accoglienza e accompagnamento e disponibilità alla fine della vacanza.
La struttura è molto grande eventi ne fanno tantissimi in altri periodi ho trovato moltissimo cibo ( questo non vuol dire che non c’è nera)
Le colazioni sono meravigliose tantissime torte brioche ecc..
mi spiace perché comunque i prezzi sono medio alti e non sempre rispettano le aspettative.

2026-06-06 via Nuitee
C
Carmen couple it
6
posizione strategica ma non lo risceglierei
Pros:

posizione e servizi

Cons:

struttura un po’ vecchieggiante e colazione non eccezionale

2026-06-06 via Nuitee
A
Anna couple it
6
Non lo rifarei
Pros:

Bella posizione

Cons:

A causa dei congressi, la mattina ci siamo svegliati dal troppo baccano che facevano all’esterno .. reception stra piena di gente non si capiva niente, per chiedere una cosa dovevi aspettare mezz’ora, inoltre la cena è stata piuttosto scarsa siamo rimasti completamente digiuni…. I prezzi del bar all’esterno erano esagerati

2026-06-06 via Nuitee
P
Peter family_with_children de
5
kein 4 Sterne Hotel. Preisleistung stimmt nicht!
Pros:

Lage gut, große Zimmer, Pool schön, Sauberes Meer mit kostenlosen Liegen. Frühstück ok.

Cons:

Auf keinen Fall 4 Sterne! maximal 3 für Sizilien. Kein Balkon, keine Möglichkeit für nasse Wäsche, vieles kaputt, keine Ausstattung für 4 Sterne, kein Wasserkocher nichts, Fernseher klein und nur italienisch! Hotel alt vieles kaputt was gemacht werden muss. Hellhörig da von draußen ständig Lärm. Preisleistung stimmt nicht!

2026-06-05 via Nuitee
M
maria chiara solo_traveller it
8
Pros:

La camera grande, i letti comodi, la vista sul mare

Cons:

La mancanza di insonorizzazione e la colazione

2026-06-04 via Nuitee
N
Nebojsa couple rs
10
2026-06-04 via Nuitee
C
Christopher family_with_children it
8
Bella struttura, buona varietà per la colazione.
Pros:

Ci è piaciuta la struttura, buona varietà per la colazione e la cena, buona pulizia anche negli spazi comuni. Camere moderne e spaziose. C'è anche una piccola palestra a disposizione.

Cons:

Nulla.

2026-06-03 via Nuitee
S
Sergio extended_group it
6
Pros:

la disponibilita' e cortesia di tutto il personale
colazione buona
pizzeria interna ottima

Cons:

camere poco isolate e cena della mezza pensione non all'altezza delle 4 stelle

2026-06-03 via Nuitee
A
Alicia couple it
9
2026-06-02 via Nuitee
M
Michael couple au
6
Overpriced resort that appears to be cutting costs everywhere
Cons:

The internet was useless, we would be lucky to get 5mps speed and it dropped out frequently. The room was far too hot as the air conditioning was also useless. The swimming pool was closed for a couple of hours during the hottest time of the day. It would of been nice to have a cold drink from the fridge, but that too was useless as it hardly worked.

2026-06-02 via Nuitee
N
Neïma family_with_children fr
8
2026-06-02 via Nuitee
H
Heather extended_group au
3
Not a place I’d return to ever.
Pros:

Great position. Beach was lovely.

Cons:

Did not have any activities running and no facilities open to use. Sunbeds only selected ones available or you had to pay extra. Food was disgusting. Told where we had to sit amongst over 100 bus tour guests in the restaurant. Only was offered buffet where bus tours ate. Head wait staff rude. The map of facilities had a jacuzzi on it. Doesn’t exist. Map was incorrect. It was very disappointing. Spoke to staff about issues. They didn’t care.

2026-06-02 via Nuitee