Inn Cairns

Hotels
8 (778 reviews)
71 Lake Street , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean and comfortable rooms
Cons:
Cleanliness issues
Some amenities not functioning

Categories

Cleanliness
7.39
There were mentions of blocked sinks and issues with the cleanliness of some facilities.
Service
8.36
Staff were described as friendly and helpful in multiple reviews.
Location
8.9
Guests consistently highlighted the central location and convenience.
Room Quality
7.85
Rooms were generally well-appointed and maintained.
Amenities
7.88
Basic amenities were available, although some were lacking or malfunctioning.
Value for Money
7.84
Perceived as a good value, with reasonable pricing for the location.
Food and Beverage
7.89
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
7.86
Overall pleasant experience with few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:15

Property Description

Spectacular Views and Convenient Location

Luxurious Amenities for a Relaxing Stay

Explore with Ease and Comfort

To experience the beauty of Cairns with a touch of luxury, choose Inn Cairns. Enjoy stunning views of the Great Barrier Reef islands and lush mountains from your private balcony. Relax by the landscaped pool, have a BBQ, or unwind in the gazebo. With free parking and proximity to popular attractions, your stay will be convenient and stress-free. The air-conditioned apartments with modern amenities ensure a comfortable stay. Book now and make your Cairns getaway unforgettable.

Important information:

Guests using the sofa bed will incur a surcharge.

Twin Beds subject to availability with extra charge please contact the property before booking

Extra towels are not included and can be provided upon request at a cost of $5 per towel.

Please note that daily housekeeping is not included. Guests staying longer than 7 nights receive weekly housekeeping service. Additional daily housekeeping can be arranged for $15 per day.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 778 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
R
Robyn solo_traveller nz
4
Pros:

Location was excellent, walking distance to most places.

Cons:

Was disappointing, Apartment not overly clean.
Owners/ managers not very helpful, went to check out but had to phone for someone to come to reception, no one came... Housekeeper was brilliant she phoned a cab for me and waited until it arrived.

Stayed 12 days but
Unfortunately I will not be booking to stay here again.

2026-05-13 via Nuitee
R
RasAlfah solo_traveller au
10
2026-05-10 via Nuitee
G
Geoff couple au
9
2026-05-08 via Nuitee
D
Denise solo_traveller au
7
Pros:

Good location and easy to find. Instructions for checking in easy to understand. Large apartment.

Cons:

Humidity is a problem in Cairns but it felt like the apartment hadn't been given a good clean for some time. There was mould in the bathroom trays and the container holding tea/coffee had coffee grinds in it. There was no milk in the fridge. There was mould on the cushions on the lounge.

2026-05-07 via Nuitee
K
Kye solo_traveller au
10
Pros:

The location in the heart of the city. The staff are polite and friendly.

2026-05-05 via Nuitee
N
Natasha solo_traveller au
7
Pros:

Great location, excellent size self contained units.

Cons:

No one on front desk, had to call a few times for service.

2026-05-05 via Nuitee
T
Troy couple au
7
Pros:

Good location and spacious. Easy access.

Cons:

A little dated, maybe could use a facelift.

2026-05-05 via Nuitee
N
Neville solo_traveller au
10
Pros:

The view. Locality. The whole setup

2026-05-04 via Nuitee
N
Nicole solo_traveller au
5
2026-05-04 via Nuitee
S
Sue couple au
10
Pros:

Secure parking and close to everything.

2026-04-25 via Nuitee
C
Cheryl family_with_children au
5
Pros:

The location.

Cons:

It Needs a lot of work and updated, in the rooms.

2026-04-24 via Nuitee
D
Debbie couple gb
8
2026-04-23 via Nuitee
J
Jodie solo_traveller au
5
Tired and dated but convenient.
Pros:

Central location, easy walking distance to everything. Right opposite Woolies. Easy undercover parking.

Cons:

Very, very tired and dated. Could do with a big refresh inside and and out!!

2026-04-18 via Nuitee
A
Anna solo_traveller gb
9
Comfortable with everything you need.
Pros:

Really comfy and clean with everything you needed. Bed was really comfy, nice mattress, good pillows. Little kitchen/lounge. Nice sofa. Shower was amazingly good (good water pressure, could go very hot if you wanted). Effective air con held at 23 degrees Celsius despite temp outside at 30+. A sachet of laundry detergent provided (very helpful). The location is excellent, a 10 min walk from most places.

The team extended my stay for me with ease.

Cons:

The decor isn't the most modern, although I quite liked it as I didn't feel like I was about to tarnish a perfect finish. The window blinds were broken but given that you want to keep them closed 95% of the time that was not a problem. The bathroom didn't seem to have an extractor fan, but the aircon handled steam effectively.
You have to phone the reception most of the time as the desk is not always personed. Fine if your phone works! There is a free landline phone on the street, but at night with jet lag I couldn't find it easily.
These are relatively minor points though!

2026-04-18 via Nuitee
O
Otani couple jp
10
エクセレント
Pros:

何度も利用しているが調度品がよくなっている。もちろんロケーションがバツグンでどこに行くのも便利。レセプションの対応も良いです。

2026-04-15 via Nuitee
G
Geesje Andrea couple nl
9
Hier zijn passende invullingen die goed aansluiten bij wat je al hebt geschreven: Wat beviel je niet aan de accommodati
Pros:

Super locatie! Heerlijk appartement met eigen wasmachine en droger.
Ideaal!

2026-04-13 via Nuitee
D
Danielle solo_traveller au
8
2026-04-12 via Nuitee
M
Marissa solo_traveller au
10
2026-04-12 via Nuitee
L
Linda solo_traveller us
8
Pros:

Nice apartment

Cons:

Had to call to check in. Dryer took long time to dry . The entire place could use attention.

2026-04-11 via Nuitee
H
Howard couple au
8
Would recommend
Pros:

Arriving, were chased to the lift to be offered and given a key to a top floor unit, which turned out to be nice, orthodox, clean and spacious enough with view of the hills and the boys’ and girls’ dormitory rooms facing us curtains drawn all night from Gilligan’s.
Location very central, pool large enough and inviting and surprisingly private and quiet.
Bed good, garage secure and staff quite left us alone.

Cons:

A solid building beginning to date but clean well-serviced and ordered.
Wifi sucks though.

2026-04-10 via Nuitee