Casa Boutique Hotel

The lobby smells really bad, like a wet market and at one point like pi*s. I think they have a drainage issue cause even the room smells bad. I was so excited to use the pool, but one look at it and I changed my mind. It’s such a shame since the room was big enough, and the staff were nice. I hope the owners consider renovating the hotel first.

ドアボーイもおらずチェックイン時の部屋への案内もない
出かける時も帰ってきてもフロントは客に一瞥もしない
テレビ、セーフティボックスは壊れて使えない
バスローブはボロボロで大きな穴が空いていた
プールも全く管理されておらず汚くて入る気がしない
スイートルームでこの対応なので後は推して知るべし

The hotel is conveniently situated near Wat Phnom and about a 15 minute walk to the market and the main bars and restaurants by the river. Good sized bedroom with mini bar, nice and comfortable.
The breakfast is rather basic and the restaurant needs updating. There is a disco which goes on late, so best to stay on the top floor to avoid the noise

不錯！

This is more of a night life place rather than a place for a good night rest. There is a karaoke and discotheque located within this hotel building and the music will be blasted till the wee hours of the morning. The rooms are spacious but the housekeeping staffs need to show more enthusiasm when cleaning up the room. The hotel's location is in the Central of the city but if you are a light sleeper, never ever stay at this hotel. It is strictly for the night life hunters.

ワットプノン北側のローカルレストランや商店で賑うエネルギッシュな通りにあり、観光客相手のマッサージや土産物店・コンビニ等へも徒歩圏です。ライトアップされているワットプノン・王宮、ナイトマーケットやリバーサイドの飲食街など夕涼みがてらの散歩に最適の地域も遠くありません。交通も多く、不安は感じませんが、夜遅くは徒歩は避け、交通機関を利用された方が良いと思います。アンコールワット・シアヌークビルやホーチミンへの長距離バスのターミナルやトンレサップ河クルーズ船乗り場や旅行社も近く、乗り継ぎや観光の拠点には良いです。ナイトクラブも併設の大きなホテルですが、古いホテルなので、改修中の施設もあり、廊下や階段など一部改修されてはいても古びたところもあります。部屋は広々清潔でバスルームも含め清掃も行き届いていました。4階のプールは十分泳げる広さですが、管理人もおらずタオルもなく、サイドバーもなく、古びた感じです。利用する人も少ないようです。ジムは名ばかりでマシンも4台のみで電源も入っていません。朝食はバイキングですが、メニューも少なく、サラダもラップがかかったまま。9時過ぎに行ったので遅かったかもしれませんが、食欲のわかないレストランでした。このホテルの朝食は当てにしないほうが良いです。ジムと朝食を当てにしなければ、十分使えるホテルです。

Bra rum. ok pool, med apor...:-)

Night club on ground floor. Loud noise until 5am can even be heard from 7th floor. Don't stay here if you want good nights sleep.

The front desk staffs were extremely friendly and helpful. The wifi in the room was okay and the air-conditioning was decent.

The noise that comes from the night club/ktv is extremely strong... ...this is something that you might want to consider before booking.

"THE ROOM is OKAY"

The room is spacious, but it's not so clean and some area is very dusty.

"SUPER LOUD NOISE because of NIGHT CLUB"

Super loud noise in the evening until 4 am because of the night club at the basement.
If you're on vacation or business, you will have energy for your day because you're lack of sleep every night.

"RECEPTION STAFF is far from good"

Some reception staffs are very nice, but some can't even speak English and it's very tough to communicate for a very simple things and they're not helpful.

"VERY GOOD HOUSE KEEPER"

The house keepers are nice and good. They always greet every morning and have a good manners.

"NO VISION MANAGER"

The manager is very not polite, not friendly, and doesn't care about customer because may be the hotel service is not the main benefit of the Casa Hotel (This hotel might benefit more from the night club and other businesses related to the night club.)

"BREAKFAST is TERRIBLE"

The breakfast is terrible. The food is not fresh, low quality, and super bad manner staff. They're lazy to serve food, they're very busy on their mobile phone business & social media. They don't care about the customer at all. They speak very bad to us and always frown and make grumpy faces at customers. They're not helpful and very lazy.

THE POOL is DIRTY

The pool is super dirty and there is no lifeguard on duty. The hotel also placed "a no lifeguard, you're taking your own risk" sign on the pool side.

THE LIE about WIFI

Some room has Wifi and some doesn't have

NEVER and NEVER AGAIN

Casa Hotel needs to accept that there are much better hotels available for cheaper price with a better service.

I do not advise to enjoy this hotel. Don't ask me why.
But you have to try the club. the best nightlife in cambodia,
nightclubs with thumping Mandarin music played by DJ.
Beautiful girl dancing. really nice if you like nightlife

The main attraction at the hotel is the KTV and night club full of working Vietnamese girls. The price for the KTV is not cheap. Ask for the price before ordering. If you ask for "take out" it will cost you $150. The two clubs walking distance from the hotel, Casa, and True Face, anything goes. You will see people openly consuming drugs other than alcohol and it's tolerated. For an all out night, with all bases covered, be prepared to spend almost $300.

The hotel room itself was decent. It came with two plush bathrobes and the room was spacious and bed was big. There was a pool but it was out of order and the gym equipment was sad.

There's two restaurant attached to the hotel. One run by Mainland Chinese and the other one run by Malaysian Chinese. The prices at the Mainland one are cheaper.

Third time to this hotel as the previous time were fine and the location was perfect for us. This time we've stayed 9 days. The hotel does not make any effort to recognize or at least acknowledge its previous guests, again on check in ask you for all previous information already given a few days earlier. ( email address, name, telephone etc....) one day I had no towels in the bathroom, called the reception to ask for towels 15 minutes later still no towels, went for breakfast without shower and when I came back 30 minutes later still no towels, flew down the reception to enquirer if it was a joke. Towels finally made it to the room, no apologies or whatsoever from the management. Thank god I do not run my business this way. Definitely it was the last time for me over there.

The hotel location is quite ok. Very close to all eatery and transportation is available right in front of the hotel. This place is good for solo nightlife hunter as they have disco, karaoke and massage inhouse and 24 hours restaurant right in front.
The room is very clean and good size. Thought the room might be noisy but quite ok for me to fall in sleep and no noise from the road at all.
The breakfast is great and staff are very professional.

Casa is getting tired and needs a complete makeover. Seemed fairly wuiet overall, few customers, breakfast wasnt nice. Still like the room on the 7th floor with its great view of the tonle sap. However hotel management needs to accept that there are much better hotels available for cheaper price

I think this hotel suits more the Asian traveler especially the single man looking for girls with KTV on the 3rd floor and the night club in the basement. I have always liked the rooms on the 7th floor generous in size with the super king-sized bed. Feels very comfortable with great views of the Tonle Sap through full sized windows. Aircon works well, bathroom OK. Bed linen changed each day, but I did notice the linen is getting a bit worn out and probably time to renew. Hotel generally has a bit of a worn out feeling but maybe that is part of the attraction. KTV is newly refurbished in a Cambodian Apsara style with lots of pretty girls. The breakfast area is still a shocker. For just a few dollars please repaint the walls, replace the furniture and those floor tiles are stuffed. Breakfast is buffet, kinda repetitive, but OK. I think still probably good value, but paying a little extra for an alternative hotel will be the preferred option for most Western travelers

Booked this place for two nights ..
Wow when I turned up it was like walking into some strange Ktv bar the noise was just stupid I complained straight away to the manager who didn't seem to care ..
If I hadn't of paid for it in advance I would of walked straight out ..
Don't be fowled like we where ..

If you are one who is looking for a hotel with an attached happening night club, this is the hotel of your choice in town.

In comparison to lodging in Phnom Pehn of the same class, I'd say this is in the acceptable range. And because we have stayed in the hotel about a decade ago and had seen it in worse condition, I'd say it has upgraded in many areas, and would like to acknowledge that effort.

Cleanliness is very much maintained regularly in every corner of your room. Corridors to rooms have no aircon so it could feel a bit humid. Aircon in room takes about half a day to cool down the room. Had a word with the technical team and indeed the aircondition units are relatively new, as I was shown. Just that, the room is too big for that puny unit to cool down quickly. So, if you are the type like me who cannot withstand humidity, you may like to call the hotel beforehand to cool down your room before your arrive and tip the housekeeping a little to NOT off your aircon throughout. That should do the trick.

A few items I would like to point out about this hotel, so if eventually you have to stay here, that may help you to have a better stay:
- The toothbrush and toothpaste quality is not ideal. Bring your own.
- There are monkeys that would climb up through the corridor window and sit there to do nothing. If you are not the animal type of person, avoid all rooms ending 18 and 19.
- Sun Facing: Even-numbered rooms face west. Odd-numbered faces east.
- Room service would take 10-20 minutes

Breakfast is really nothing. Many restaurants by the riverside serve better spread if you need good food and coffee every morning.
They have better food on the menu at the restaurant than the one in the room.
Chinese restaurant on the right of hotel serves ok food only...you may have different opinion.
But the Local BBQ at the front of it serves quite delicious food.

Because of the club that opens till 5am, noise of the music can get very very loud for lower floors. Highest floor is 7. We stayed there and had very mild disturbance, though we could still hear. But they were bearable.

There is a 24hr U6 convenience store manned by a young China couple 5mins walk away. But in the daytime, the vicinity of the hotel offers pretty good variety of daily necessity from Food, Clinic, Pharmacy, Barber, Local Massage, Cafes, Restaurants, Karaoke, Hospital

The famous Wat Phnom is just a stone throw away from the hotel too.

I'd say it is a good hotel with friendly English/Mandarin speaking staff. It could be better without the noise at night.
And it is certainly NOT a hotel suitable for romantic couple and family.

Riverside is about 10mins walk away.
Central Market and Night Market is about $1.00 tuk tuk ride away.
Airport is about 40-60mins away.

Perfectly located..10 minutes walk to the riverside area..pool was decent enough..rooms were pretty big n well lit..overall a good stay!

Das Zimmer war OK, Teppichboden jedoch schmuddelig. War im 7ten Stock und konnte bis ca.05:00 sehr wenig schlafe weil die Diskomusik vom 3ten Stock unmöglich laut war.
Im "Restaurant" dasselbe Bild, schmuddelige Tischdecken und Boden und Möbel arg erneuerungsbedürftig. Die Spiegeleier waren annehmbar aber was es dazu gab eher nicht. Der Kaffee miserabel. Kurzum einmal und nie wieder.