Spicers Balfour Hotel

Hotels
9.4 (427 reviews)
37 Balfour St, New Farm , Brisbane , au

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Fantastic breakfast
Great location
Cons:
Noise from neighboring rooms
Minor issues with cleanliness

Categories

Cleanliness
8.34
There were bugs in the kitchen area. Some rooms had issues with cleanliness.
Service
10
Staff were praised for being friendly, helpful, and accommodating.
Location
10
Great location, very central and convenient, with easy access to public transport.
Room Quality
8.84
Some rooms had minor issues like curtains and noise from above.
Amenities
9.34
Good amenities like food options and special touches, but a pool was missed.
Value for Money
8.84
For the price, some guests found the rooms a bit cramped.
Food and Beverage
9.84
Breakfast was highlighted as fantastic, with good food throughout the stay.
Overall Experience
10
Overall, guests had a wonderful experience, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Boutique Hotel in New Farm

Award-Winning Accommodation: Experience luxury at Spicers Balfour Hotel with stylish rooms equipped with modern amenities like flat-screen TVs and Nespresso coffee machines.

Rooftop Bar and Culinary Delights: Indulge in cocktails at the rooftop bar with stunning city views or savor Modern Vietnamese cuisine at The Balfour Kitchen.

Event Spaces and Convenience: Whether for business or pleasure, take advantage of the private dining room, function room, and proximity to Brisbane Airport for seamless travel.

Book your stay at Spicers Balfour Hotel now and elevate your Brisbane experience.

Important information:

Credit Card Payments accepted at our retreats are subject to a processing fee (Visa & Mastercard 1%, American Express 3.3%, Union Pay 2.5%). Bookings of 5 or more rooms will be considered as a group and have separate T&C.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for AUD 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 427 reviews
Cleanliness: 8.34
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 8.84
Food and Beverage: 9.84
Overall Experience: 10
J
James couple au
10
Outstanding
Pros:

Great location and wonderful staff

2026-01-31 via Nuitee
K
Kazutomo couple jp
9
手作り感あふれるプチホテルで、心地よい3日間
Pros:

ブティックホテル的であり、大手のチェーンホテルとは違う良さがあった。朝食のquarlityは高かった。部屋も広く、きれいであった。夕食も美味しく、コスパも高かった。

Cons:

シャワーの固定ネジが緩んでいるなどの行き届かない設備があった点は残念であった。3泊したが、無料の水が補充されないことがあった。

2026-01-31 via Nuitee
D
David couple au
10
I’ll be back.
Pros:

Cathy at reception was amazing!

Cons:

Parking was a bit challenging

2026-01-30 via Nuitee
J
Judy couple au
8
2026-01-29 via Nuitee
S
Sophie couple au
10
Had a great time
Pros:

Location 10/10

Cons:

Bed too squishy and pillows too fat

2026-01-22 via Nuitee
E
Everard couple au
9
Always good experience for us. well located re the city/ferries etc
Pros:

As usual breakfast was good.

Cons:

NA

2026-01-20 via Nuitee
K
Kirsty solo_traveller au
9
Lovely helpful staff, a peaceful atmosphere and a great place to meet with friends.
2026-01-19 via Nuitee
N
Neil couple au
8
The room was great, the cleanliness was great however we did sleep with a torn sheet under us!!
Pros:

We needed to eat in the courtyard as I am disabled. The breakfast menu was adequate.
The hot breakfast was well served. The savoury mince was so salty it was almost inedible

Cons:

Each time we came to breakfast my husband had to climb the stairs to find someone to serve us.
Service was inconsistent. Juice was not served automatically, the fruit took a long time to come.
I would say that the breakfast was not generous. not the portions but ..toast on the side with marmalade and butter to enjoy with coffee would have been welcome. The staff tended to ignore us sitting in the courtyard

2026-01-19 via Nuitee
R
Renae solo_traveller au
10
Fabulous
2026-01-19 via Nuitee
P
Paul couple au
10
Excellent find
Pros:

Great location, beautifully restored old Queenslander. Quiet comfortable rooms with all modern facilities and good parking. Close to shops and cafes as well as Howard Smith ferry stop.

2026-01-19 via Nuitee
S
Sharon couple au
10
Wonderful
Pros:

Breakfast was good, the location was surprisingly excellent and better than expected.

Cons:

Nothing.

2026-01-19 via Nuitee
J
Joe family_with_children au
7
2026-01-19 via Nuitee
E
Erika couple au
9
2026-01-19 via Nuitee
J
Jovana solo_traveller ca
10
Pros:

The hotel was beautiful & I loved staying in a more residential part of town but with easy access to everything - especially the 24hr coffee shop down the road !

The staff were also incredibly helpful. My rental car battery went flat & I was going to miss my flight. The lady on the front desk did everything she could to help me out. Very much appreciated.

2026-01-18 via Nuitee
L
Lyndall solo_traveller au
10
Way better than a hotel
Pros:

Great for exploring the New Farm precinct. So cosy and welcoming

2026-01-15 via Nuitee
R
Ron couple us
10
Excellent stay in a warm inviting space with the finest staff
Pros:

The staff was superb. Loved the neighborhood vibe.

Cons:

The room was subject to some of the hotel noise, although it was quite after 9, it was a little noisy in the morning as things came to life

2026-01-11 via Nuitee
L
LYNDSEY couple au
10
2026-01-11 via Nuitee
E
Everard couple au
10
we are regulars here...
Pros:

OK...it used to be better when there was a bit of an asian fusion available.

Cons:

See above

2026-01-09 via Nuitee
F
frederique couple fr
10
Très agréable moment
Pros:

Tout était parfait

Cons:

Rien

2026-01-09 via Nuitee
A
Amantay AA couple nz
9
2026-01-08 via Nuitee