Candeo Hotels Ozu Kumamoto Airport

Hotels
•
Candeo Hotels
7.6 (593 reviews)
Muro 736-1 , Ozu , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Good quality breakfast
Cons:
Limited amenities and room space
Issues with bath facilities

Categories

Cleanliness
7.98
Guests appreciated the cleanliness of the facilities and the condition of the hotel.
Service
7.75
Staff were friendly and responsive, but there were issues with staff availability during check-in and check-out.
Location
8.19
Convenient location with numerous dining options nearby.
Room Quality
7.44
Rooms were well designed for space but some amenities and maintenance issues were noted.
Amenities
6.47
Several complaints about the lack of sufficient amenities and facilities, particularly in the baths.
Value for Money
6.93
Mixed feelings; while some found it good value, others cited discrepancies in advertised amenities.
Food and Beverage
8.48
Breakfast was highly rated, providing good variety and quality.
Overall Experience
7.55
Overall, guests had a mixed experience, balancing positives in service and food with some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:44

Property Description

Stunning Views of Mt. Aso from Rooftop Outdoor Bath
Experience relaxation and tranquility at Candeo Hotel Ozu Kumamoto with its rooftop outdoor bath offering breathtaking views of Mt. Aso.

Convenient Amenities and Services
Enjoy the convenience of free parking, rooms with free wired internet, air conditioning, LCD TV, and access to public baths. Additional services like laundry, dry cleaning, and bicycle rentals are also available.

Ideal Location for Travelers
Situated just a 10-minute walk from JR Higo Ozu station and a 10-minute drive from Aso Kumamoto Airport, our hotel is the perfect choice for travelers. Book your stay now and indulge in comfort and luxury at Candeo Hotel Ozu Kumamoto.

Important information:

Please note that breakfast is chargeable for children 3-11 years old staying with parents using existing bedding.

Please note that breakfast for children sleeping in an existing bed are not included in rates with breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 593 reviews
Cleanliness: 7.98
Service: 7.75
Location: 8.19
Room Quality: 7.44
Amenities: 6.47
Value for Money: 6.93
Food and Beverage: 8.48
Overall Experience: 7.55
H
Hisako • solo_traveller • jp
7
まあまあ
Pros:

大浴場があった
部屋が広い

Cons:

部屋の匂い気になった

2026-03-28 • via Nuitee
M
MATSUURA • couple • jp
5
2026-03-26 • via Nuitee
R
Rui • extended_group • tw
7
2026-03-26 • via Nuitee
M
Mei • family_with_children • gb
9
Pros:

Short walk from JR station. Nice to have a hot spring bath on the top floor. Good breakfast !

Cons:

Guests put their used clothes which were provided by the hotel outside the room on the floor all along the hallway! It was not very nice to see people's laundry first thing in the morning!
Provide baskets for the guests maybe a good solution.

2026-03-23 • via Nuitee
U
ubumi • family_with_children • jp
8
2026-03-22 • via Nuitee
小川 • couple • jp
10
2026-03-22 • via Nuitee
A
Alberto • solo_traveller • mx
10
Comfortable short stay hotel
Pros:

Very clean room, and excellent facilities

Cons:

The room was a little bit small, could not be used comfortably while traveling with big luggage

2026-03-15 • via Nuitee
H
Hong-Quan • couple • tw
10
2026-03-08 • via Nuitee
Y
YOKO • family_with_children • jp
4
2026-02-26 • via Nuitee
M
MASA0808 • family_with_children • tw
9
2026-02-25 • via Nuitee
H
Hiroshi • family_with_children • jp
8
2026-02-24 • via Nuitee
T
TETSUJI • couple • jp
10
2026-02-23 • via Nuitee
N
NIINA • family_with_children • jp
7
2026-01-26 • via Nuitee
E
Emiko • solo_traveller • jp
10
非日常感のリゾートホテル
Pros:

大きなソファーのあるロビーや露天風呂のある大浴場、部屋の大きな窓から眺める広々とした風景。非日常感に溢れていました。
朝食なしのプランでしたが、口コミを見てチェックイン時に追加しました。お野菜たっぷりのメニューでした。

Cons:

部屋にはコーヒーカップと湯沸かしポットのみでした。
シャワールームにガラスのコップがあったので共用でしょうか？

2026-01-25 • via Nuitee
D
Daisuke • solo_traveller • jp
9
Pros:

綺麗で清潔感があった。
サウナや露天風呂もあって気持ち良かった。

Cons:

オートロックだが部屋の機密性が良いのか、扉がラッチにかかるまでちゃんと自動的に閉まらず、
鍵が掛かっていない状態で外出していた。全ての部屋が同じかわからないが、改善した方が良いと思う。

2026-01-22 • via Nuitee
M
Mishima • family_with_children • jp
10
2026-01-22 • via Nuitee
M
MICHIYO • couple • jp
3
コスパ悪い。
Pros:

とくになし

Cons:

大浴場の露天風呂スカイスパとうたってウェブ上に掲載されている写真と実物が違い過ぎて詐欺。女性用お風呂にはサウナ無いのも詐欺。脱衣所は人がすれ違えないほど狭く、洗い場も2つ洗面台は2つしかなく宿泊者数に対して圧倒的に狭くて使い辛い、渋滞してゆっくりなんてできないし衛生も保つことができない。部屋、浴場、フロント前に置かれているアメニティも種類は少なく低品質。水やお茶さえ部屋には無い。チェックインの際にフロントスタッフから館内施設の説明は無くてほぼただ鍵を渡されただけに近い、完全に説明不足で枕貸し出しの説明もなかった、教育不足なのか怠慢な仕事なのかは不明。その割に宿泊料金は安い訳じゃない、素泊まりで2人14000円払ってビジネスユースのセミダブルベッド1台の狭い部屋だった。部屋のWifi電波が弱くてパソコン作業ができなかったため1階フロント付近の共有スペースに行ったがパソコン用のコンセントが何処にも無くてワークスペースがない。旅行にしてもビジネスユースにしても、利用する価値がないホテルで残念でした。二度と利用しません。

2026-01-20 • via Nuitee
M
Misako • family_with_children • jp
5
2026-01-20 • via Nuitee
N
NORIYUKI • extended_group • jp
10
2026-01-19 • via Nuitee
W
Wan Ting • solo_traveller • tw
8
2026-01-19 • via Nuitee