First Hotel Skansen

Hotels
First Hotels
8.5 (1535 reviews)
Storgata 105 , Tromsø , no

Facilities

Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1535 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
L
Lotte couple dk
8
2026-05-09 via Nuitee
L
Lea solo_traveller ch
8
2026-05-08 via Nuitee
C
Christiane couple br
10
Localização perfeita, quarto confortável e aconchegante. Cafe da manha bem gostoso e atendimento impecável.
Pros:

Tudo muito limpo. Quarto confortável.

2026-05-07 via Nuitee
S
Siw solo_traveller no
10
2026-05-07 via Nuitee
L
Linn solo_traveller no
10
Pros:

Nyoppusset, rent, koselig og hyggelig personell

Cons:

Litt lite rom og bord i frokostrommet, ble litt trangt

2026-05-07 via Nuitee
couple pl
10
2026-05-07 via Nuitee
S
Sylwia solo_traveller pl
9
2026-05-06 via Nuitee
V
Veronika Pettersen solo_traveller no
7
2026-05-06 via Nuitee
J
Joana couple pt
9
2026-05-06 via Nuitee
C
christoph solo_traveller de
8
2026-05-06 via Nuitee
S
SŁAWOMIR couple pl
8
Pros:

Czysto, wygodne łóżka, zestaw do parzenia herbaty w pokoju. Śniadanie w cenie, smaczne. Uśmiechnięta obsługa. Super położenie hotelu.

Cons:

Płatny parking, w dodatku dostępnych jest tylko kilka miejsc - nie zawsze można skorzystać. Zbyt mało owoców na sniadaniu, i niestety, bardzo, bardzo słaba kawa.

2026-05-05 via Nuitee
T
Tom solo_traveller no
8
Pros:

Rimelig å bra

Cons:

Tv,n fungerte ikke!! Men hva gjør vel det. 1000 kr natta, nesten midt i sentrum av Tromsø.👍

2026-05-05 via Nuitee
T
Tom couple gb
9
2026-05-05 via Nuitee
M
Mark solo_traveller gb
9
Decent hotel in good location.
Pros:

Clean and comfortable room with a decent shower (the room looks like it has been refurbished which is great). I enjoyed the breakfasts.

Cons:

Privacy lacking because the office complex opposite looked straight into the room (a net curtain or similar is needed).

2026-05-04 via Nuitee
T
Torgrim couple no
8
2026-05-04 via Nuitee
Åshild Margrethe solo_traveller no
7
Pros:

Sengen

Cons:

Små rom

2026-05-04 via Nuitee
R
Rolf couple ch
8
Pros:

Alles tipptopp

2026-05-04 via Nuitee
A
Antje solo_traveller ch
8
Pros:

Zentral gelegen, gut per öffentlichen Verkehrsmitteln zu erreichen. Zweckmässig eingerichtet, gute Auswahl beim Frühstücksbuffet.

Cons:

Einzelzimmer sind ziemlich klein.

2026-05-03 via Nuitee
B
BARTLOMIEJ SMOLICZ couple pl
8
Pros:

Podobnie jak 4 dni wcześniej. 🙂

Cons:

Bez zmian.

2026-05-03 via Nuitee
F
Federica couple it
8
2026-05-03 via Nuitee