First Hotel Skansen

Hotels
•
First Hotels
8.5 (1419 reviews)
Storgata 105 , Tromsø , no

listing image 1
Show all photos

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1419 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
P
Philippe • solo_traveller • fr
3
Cons:

Il y a eu une alarme incendie au milieu de la nuit. Nous sommes tous sortis. Aucun personnel de l´hôtel présent la nuit. Les pompiers ont pu arrêter l´alarme plus tard. Après leur intervention, la porte de notre chambre était bloquée avec nos biens à l´intérieur. Nous avons terminé la nuit dans une autre chambre et notre chambre a été ouverte et nous a été restituée le lendemain. Nous n´avons eu que quelques excuses.pour ces inconvenients, sans dédommagements.

2026-04-18 • via Nuitee
A
Anastasia • couple • gb
8
Great location and friendly staff!
Pros:

Excellent location, staff and facilities!

Cons:

The window could not open, and this created a suffocating atmosphere in the room.

2026-04-18 • via Nuitee
A
Alexandra • solo_traveller • fr
9
Pros:

Propre et serviable ! Bien placé, on peut faire le centre à pied. Juste, pensez à réserver une place de parking en même temps que votre chambre car l'hôtel a peu de places de parking, mais je recommande cet hôtel à 1000 % !

2026-04-18 • via Nuitee
E
Eirini • couple • gr
8
2026-04-17 • via Nuitee
A
Alex • couple • at
10
2026-04-16 • via Nuitee
R
Raili • extended_group • fi
8
Pros:

Aamiainen oli monipuolinen eli hyvä

Cons:

Huone oli todella pieni

2026-04-16 • via Nuitee
L
Liz • solo_traveller • gb
6
2026-04-16 • via Nuitee
D
Didier • solo_traveller • fr
10
Pros:

Qualité d'accueil, le buffet petit déjeuner., équipement de la chambre

Cons:

Le lit simple

2026-04-15 • via Nuitee
T
Thorsten • family_with_children • de
6
Pros:

Zentrale Lage und gutes Frühstücksbuffet

Cons:

Zimmer / Betteb wurden in den 6 Tagen nur einmal gemacht.

2026-04-15 • via Nuitee
J
Janka • solo_traveller • ch
9
Cosy small hotel in Tromsø!
Pros:

The breakfast was excellent! The staff members were all super kind and helpful. Because I stayed for one week I got a bigger room on the upper floor. Towels were often changed, thanks also for that!

2026-04-15 • via Nuitee
M
Mette • solo_traveller • no
10
2026-04-15 • via Nuitee
J
JannickeMyrvang • solo_traveller • no
5
Helt ok opphold, men velger det nok ikke igjen.
Pros:

Hyggelig personale. Behagelig dusj.

Cons:

Senga var utrolig ubehagelig, sov dårlig i den. Savnet virkelig et lite kjøleskap på rommet. TV var vanskelig å få til for tilkobling av pc, da den bare ville slå seg av etter 10 min pga manglende Signal. Frokosten var til et minimum, mangelfull.

2026-04-15 • via Nuitee
A
anna • solo_traveller • it
8
2026-04-14 • via Nuitee
M
Manuela • couple • de
10
In großartiger Umgebung jeden Tag ein excellentes Frühstück genossen! Eine unglaublich große und leckere Auswahl!
Pros:

Sehr schönes Zimmer und Badezimmer

2026-04-14 • via Nuitee
H
Hanna • solo_traveller • au
8
Pros:

Perfect location, staff were very friendly and welcoming, room was exactly the size we needed for the time we had at Skansen and serviced well.

Cons:

Only criticism is the bed was very soft so not the most comfortable but couldnt fault anything else.

2026-04-14 • via Nuitee
M
Monica Amundsen • family_with_children • no
10
Pros:

Gode senger, likte at ekstrasengen var en ordentlig seng og ikke bare en dårlig sovesofa. Stort pent nyoppusset bad, god frokost!

2026-04-13 • via Nuitee
N
Nikko • couple • es
8
2026-04-13 • via Nuitee
A
Agnese • couple • it
9
Pros:

posizione ottima. Colazione abbondante, con molta scelta e tutto ottimo

2026-04-13 • via Nuitee
N
Nicolas • solo_traveller • de
7
2026-04-13 • via Nuitee
U
Ursula • extended_group • at
10
2026-04-12 • via Nuitee