Enter Skansen Hotel

Hotels
First Hotels
8.5 (1372 reviews)
Storgata 105 , Tromsø , no

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1372 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
I
Irene solo_traveller es
9
2026-03-07 via Nuitee
C
Caitlin couple gb
8
2026-03-06 via Nuitee
S
Susanne extended_group de
5
Alles in allem ein schöner Aufenthalt, bis auf die Sauberkeit des Zimmers.
Pros:

1. Das Hotel liegt super zentral. 3 Minuten in die City.
2. Das Hotel bzw. die Zimmer sind sehr gut schallisoliert. Wir haben den ganzen Aufenthalt absolut nichts von
anderen Personen im Nebenzimmer, auf dem Gang etc. mitbekommen. Sehr angenehm.
3. Das Bett machte einen sauberen, frischen Eindruck.
4. Bad klein aber funktional mit sehr guter Dusche, leider nicht gut abgedichtet.
4. Das Personal an der Rezeption war bemüht.
5. Frühstück: Preis/Leistung für uns ok, alles was man braucht. Sehr guter frischer Lachs. Filterkaffe.

Cons:

Definitiv die Sauberkeit. Lange schwarze Haare überall im Zimmer verteilt. Vor allem im Bad.
Keine Zimmereinigung über 4 Tage. Es wurden nur frische Handtücher und Toilettenpapier ins Zimmer gelegt.
Für den Preis definitiv nicht angebracht.

2026-03-06 via Nuitee
M
Marta couple it
7
2026-03-05 via Nuitee
E
Ella couple gb
7
Cheap and cheerful stay
Pros:

Great location, cosy rooms, would describe as cheap and cheerful. Cookies in reception were a nice touch

Cons:

The breakfast was a bit of a shambles. One morning the breakfast room was full, almost no food, no bowls, no coffee, and only one staff member doing refills.

2026-03-05 via Nuitee
D
Dar family_with_children it
8
2026-03-05 via Nuitee
T
Thorsten solo_traveller de
7
Funktionelles Hotel
Pros:

Saubere Unterkunft, gutes Frühstück, kleines Zimmer, gute Lage. Alles fußläufig zu erreichen.

Cons:

Das Fenster ging zum Hinterhof und ließ sich nicht öffnen. Alles relativ spartanisch eingerichtet.

2026-03-04 via Nuitee
E
Eleri couple gb
8
Great hotel in a good location, good for a short stay
Pros:

Great location, clean and warm

Cons:

Room was very small

2026-03-04 via Nuitee
T
tania couple it
10
Pros:

Very comfortable rooms and great breakfasts!

2026-03-04 via Nuitee
C
Cédric couple ch
9
Pros:

Hôtel très bien situé. En plein centre à 2 minutes à pied de la rue piétionne. Accueil chaleureux et chambre confortable.

2026-03-04 via Nuitee
D
Daniel Mălin couple ro
10
Wonderful stay in Tromsø
Pros:

The hotel was clean and comfortable. It was quiet and offered a very good breakfast. The location was excellent, situated just a 10-minute walk from the main meeting points for activities. There is a grocery store right across the street and an excellent pizzeria only 50 meters away.

Cons:

The mini fridge was not working properly. It cooled very slowly and probably needs to be replaced.

2026-03-03 via Nuitee
H
Heidi couple de
9
Pros:

Schöne Zimmer, tolle Lage und trotzdem ruhig. Reichhaltiges Frühstück

2026-03-03 via Nuitee
J
Jaroslav Hosek solo_traveller ie
9
2026-03-02 via Nuitee
A
Arnaud couple ch
7
2026-03-01 via Nuitee
J
Joris couple no
9
2026-02-28 via Nuitee
A
Alba couple es
10
2026-02-28 via Nuitee
R
Rafael couple br
10
2026-02-28 via Nuitee
C
CHISA solo_traveller jp
10
2026-02-27 via Nuitee
M
Mirko couple it
8
2026-02-25 via Nuitee
F
Fee-Bee family_with_children gb
8
Great location, stunning view from our room. Comfortable but no fancy frills.
Pros:

A great location in the city centre - on Storgata - one of the main streets - 1 block away from the end of pedestrianised section. This is a reasonable but not fancy hotel, no bells and whistles. However our room (suite 312) met our needs perfectly - a double room with a separate bathroom and living room with sofa bed. And the views across the harbour-side towards the Arctic Cathedral were incredible! To lie in bed and look at that view was absolutely stunning!
The breakfast room had plenty of seats on 2 mornings but not nearly enough on the 3rd morning. The breakfast offering was a continental (cold selection) of breads, cold meats, cheeses, yoghurts, salads, mini croissants, pancakes, jams, juices, teas and coffee, plus 3 or 4 hot options each day (bacon, scrambled eggs plus beans or sausages or meatballs).

Cons:

A couple of extra comfortable chairs in the bedroom would have been helpful (1 for each guest), as well as some drawers or a proper wardrobe (not just a coat rack and shelves). The double bed had 2 weirdly short, narrow duvets - a proper double duvet, or even 2 regular single duvets, would have been more suitable.

2026-02-24 via Nuitee