First Hotel Skansen

Hotels
•
First Hotels
8.5 (1948 reviews)
Storgata 105 , Tromsø , NO
+47 77 62 95 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room not cleaned daily
Lack of shampoo and basic amenities

Categories

Cleanliness
7.14
Reports of outdated bathroom facilities and poor room cleaning impact cleanliness perception.
Service
9.61
Staff were noted for being friendly, helpful, and responsive to issues.
Location
9.65
Many reviews highlighted the convenient and central location of the hotel.
Room Quality
8.1
Mixed sentiments; some rooms were noted as outdated or having issues like beds against the wall.
Amenities
8.63
Amenities such as breakfast variety were highlighted positively but some facilities like elevators had issues.
Value for Money
7.09
Guests felt the price did not match the basic offerings and quality of service.
Food and Beverage
8.64
Generally good breakfast options, although some comments indicated room for improvement.
Overall Experience
9.11
Overall guests had a positive experience despite issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:06

Property Description

Central Location
Conveniently situated near top attractions such as The Polar Museum and Arctic Cathedral.

Comfortable Rooms
Enjoy well-appointed rooms with modern amenities and picturesque mountain views.

Delicious Breakfast
Start your day right with a hearty buffet or continental breakfast option.

For a memorable stay in Tromsø, book your room at Enter Skansen Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.5
Based on 1948 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
A
Anja • couple • de
9
Pros:

Reichliches und abwechslungsreiches Frühstück, 2 min Fußweg bis zum Start der Fußgängerzone Storgata. Wir hatten ein kleines, feines Zimmer mit Ausblick auf die Eismeerkathedrale.

2026-10-31 • via Nuitee
A
Aliaksandr • couple • pl
10
2026-10-31 • via Nuitee
C
CarlosAlmero • couple • es
8
Pros:

El hotel está muy bien situado, puedes ir andando a todos los sitios, está muy céntrico, el desayuno está muy variado y muy bueno, vale la pena.

2026-10-30 • via Nuitee
M
Miege • extended_group • de
8
2026-10-30 • via Nuitee
M
Maria • extended_group • mt
9
Pros:

Lovely hotel, great value and location.

Cons:

Water pressure in shower was not great.

2026-10-30 • via Nuitee
M
MARIO VIEIRA • couple • br
7
Pros:

Localização, café da manhã, funcionários

2026-10-29 • via Nuitee
F
Floriane • family_with_children • ch
9
2026-10-29 • via Nuitee
F
Floriane • family_with_children • ch
8
Pros:

Le personnel a vraiment à coeur que nous ayons le meilleur séjour possible.

2026-10-29 • via Nuitee
I
Iva • couple • bg
10
2026-10-29 • via Nuitee
R
Rüdiger • extended_group • de
8
2026-10-29 • via Nuitee
O
Oda • solo_traveller • fo
9
Pros:

Meget søde og dygtige receptionister og god morgenmad

2026-10-28 • via Nuitee
K
Kristina • couple • at
10
Pros:

Super Lage, sehr sauber!

Cons:

Duschtüren kaputt

2026-10-28 • via Nuitee
M
Michael • solo_traveller • de
10
2026-10-28 • via Nuitee
L
Laida • couple • es
9
2026-10-28 • via Nuitee
R
Roman • couple • ua
10
2026-10-27 • via Nuitee
C
christophe • solo_traveller • fr
8
Fait le job confortable
Pros:

L emplacement
La chambre petite mais il y avait tout
Calme et confortable

Cons:

Impossible de faire fonctionner la TV

2026-10-27 • via Nuitee
G
Georgios • couple • gr
8
2026-10-27 • via Nuitee
T
Tekin • solo_traveller • tr
8
Güzel keyifli bir 2 gün kaldım
Pros:

Kahvaltısı muazzam ötesiydi ve konumu harikaydı şehir merkezine 3 dk mesafede

Cons:

WC de kaldığım oda da fayans kırıktı yerinden oynuyordu

2026-10-27 • via Nuitee
P
Petra • couple • at
9
2026-10-27 • via Nuitee
H
HELENA CLAUDIA • family_with_children • pt
8
Pros:

As almofadas e as camas eram muito confortáveis e os funcionários eram muito simpáticos e estava muito bem localizado.

Cons:

Quando chegamos o quarto estava muito mal limpo. O pequeno almoço era muito básico e no chuveiro da casa de banho saía água por baixo, logo a casa de banho ficava toda molhada. Não incluía serviço de limpeza, apenas trocavam as toalhas.

2026-10-27 • via Nuitee