Vista LIC Hotel, BW Premier Collection

Hotels
Best Western
8.2 (201 reviews)
27-05 39th Avenue, Long Island City, New York, 11101 , Long Island City , US

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Great rooftop bar and views
Close to transportation
Cons:
Parking challenges
Some maintenance issues
Rooms could be brighter

Categories

Cleanliness
7.45
The hotel was clean but had issues such as dampness and dark rooms, suggesting room quality could improve.
Service
8.65
Staff were helpful and accommodating, contributing positively to the overall experience.
Location
8.45
Convenient access to transportation and nearby amenities, though some guests noted the distance from central attractions.
Room Quality
7.75
Rooms were described as basic and dark, with some maintenance issues but adequate for the stay.
Amenities
8.25
The rooftop bar and restaurant received positive remarks, enhancing the guests' experience despite other shortcomings.
Value for Money
7.95
General sentiment reflects satisfactory quality given the price, although parking issues were noted.
Food and Beverage
8.95
Food and drinks at the rooftop bar were described as excellent, indicating strong performance in this area.
Overall Experience
8.15
Despite some negative aspects, many guests reported enjoyment and willingness to return, suggesting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:32

Property Description

Discover the vibrant energy of Long Island City at the Vista LIC Hotel, BW Premier Collection.

Unmatched Amenities
Unwind with top-notch amenities including a state-of-the-art fitness center, a rooftop terrace boasting stunning views, and complimentary high-speed Wi-Fi throughout the hotel.

Dining Delights
Savor delicious meals at Michael Cafe or indulge in room service for added convenience. With two bars/lounges and a coffee shop/cafe, there’s no shortage of satisfying options at your fingertips.

Business & Event Facilities
Whether you're planning a corporate event or a special gathering, our versatile 2,600 square feet of flexible meeting space and 24-hour business center have you covered.

Don't miss the chance to stay in a hotel that offers both comfort and convenience. Book your stay today!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 201 reviews
Cleanliness: 7.45
Service: 8.65
Location: 8.45
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.15
J
John family
10
Pros:

The staff was great, the room was very clean.

2025-10-12 via Nuitee
P
Perla family_with_children
10
Pros:

Favorite part was the rooftop of course

2025-10-11 via Nuitee
A
Anthony
10
Pros:

Rooftop restaurant crew and food 👌

2025-10-11 via Nuitee
J
Jessica
10
Pros:

Great experience

2025-10-08 via Nuitee
T
Tamara
10
Pros:

Love my stay

2025-10-06 via Nuitee
A
Alia
10
Pros:

Staff were incredibly helpful and friendly. Went above and beyond in offerings to make stay more comfortable (offered a fridge in room when we purchased a bunch of water bottles, helped us with parking, etc.) Room was clean, ten minute walk to subway, very convenient! Would definitely stay here again.

2025-10-06 via Nuitee
K
Katherine partner
6
Pros:

The King Accessible room i booked was a mistake bec the light by the doorway automatically turns on whenever it detects ur movement around the room. The toiletries are minimal. No lotion or cotton buds or Q tips or even shower caps were included. No bedroom slippers or robes. The body wash ,shampoo and conditioner are the
Lowest quality. For the price that I paid for a King size room it is not worth it at all! I will not come back. There are much better hotels around LIC area. The only reason I stayed there was because of their Vista Lounge rooftop.

2025-10-05 via Nuitee
B
Brenda
10
Pros:

Very clean room. The view from the balcony was amazing!

2025-10-03 via Nuitee
T
Tara
4
Pros:

This hotel is okay, but does not match a $400+ nightly rate in LIC.

It is outdated and the finishes are poorly done (shower floor tile caulked rather than grouted causing mildew). The room had a mildew smell. I was tucked away in a corner, but I could still hear doors open/close down the hall all night. A/C and bed were okay but not great. I wound up leaving a night early because I was struggling to sleep.

On the plus side, the staff was really lovely. The rooms were clean except for the smell/mildew. It's nice to have a restaurant on site.

2025-09-29 via Nuitee
K
Katie
10
Pros:

Pretty standard hotel, but the restaurant was great and super convenient, the room was spacious for the NYC area

2025-09-28 via Nuitee
H
Hazel
2
Pros:

the worst place i’ve ever stayed for 300$ a night. crappy noisy rooms. worse staff ever.

2025-09-27 via Nuitee
A
Ana
10
Pros:

Staying 3 nights with my two brothers, receiving a great welcome from the Manager, front desk personnel was amazing and house keeping personnel also did a great job. I love the terrace view of Manhattan we got great pictures. The restaurant also is very good.

I'll only wish they have queen beds instead of double bed, but rooms are great.

I will totally recommend this hotel and I'll come back for sure.

Thank you!
Ana Laparra from Minneapolis

2025-09-24 via Nuitee
T
Taylor
10
Pros:

Cool spot. Parking wasnt too bad. Bed was comfy and clean rooms

2025-09-23 via Nuitee
M
Mary
8
Pros:

I was traveling as a solo woman and overall this was a great stay. The hotel was clean and comfy, and the staff was very helpful and friendly. I had a city view room which gave me a really lovely view of the skyline. The one downside was that there weren't blackout curtains that closed all the way. So one of the mornings, I was woken up early from the sun. This is a decent location for exploring Queens and Midtown on a budget. It's about a 10 minute walk to the train stop. As a solo female, I took a quick Uber from the train to the hotel late at night as I didn't feel comfortable walking alone. But if I was with another person, I would have felt perfectly fine walking it at night.

2025-09-22 via Nuitee
I
Inna partner
10
Pros:

Stayed for 3 nights at this nice hotel, which is very close to the subway. Customer service was excellent. We were even able to check in early. They also offer free baggage storage, which was super helpful. The rooms were clean and comfortable, all at a great price. Highly recommended!

2025-09-17 via Nuitee
A
Arifa
6
Pros:

Loved the closeness to public transportation.

2025-09-15 via Nuitee
S
Susan partner
10
Pros:

Good customer service. Love the location of the hotel. Convenient to visit Astoria, LIC and Manhattan.

2025-09-14 via Nuitee
J
James Bruce
10
Pros:

Excellent spot in Queens.
A couple blocks from the 7 line which we took to watch the Mets play.
Hotel had a great rooftop bar with a view of Manhattan and a garage under the hotel for a reasonable rate.
We will be going back for sure!

2025-09-14 via Nuitee
K
Kathryn partner
8
Pros:

The roof top restaurant is amazing. Food was great drinks were fantastic and staff was extremely friendly.

2025-09-09 via Nuitee
A
Andrea
4
Pros:

Pictures do not match the property

2025-09-07 via Nuitee