The Hyde All Suite Hotel

Hotels
8.8 (956 reviews)
13 London Road , Cape Town , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable accommodation
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Slow service in some areas
Room maintenance problems

Categories

Cleanliness
7.94
There were complaints about cleanliness and room maintenance.
Service
9.41
Staff were amazing, friendly, and always helpful.
Location
9.45
Conveniently near shops and beach, great views.
Room Quality
8.4
Rooms are spacious, but some rooms had maintenance issues.
Amenities
8.93
Good amenities including rooftop pool and breakfast.
Value for Money
8.39
Price is a bit high for the area.
Food and Beverage
8.94
Great breakfast but service could be slow at times.
Overall Experience
8.91
Overall a good stay with some issues but pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:19

Property Description

Rooftop Pool and Courtyard Restaurant
The Hyde All Suite Hotel features a refreshing rooftop pool and a charming courtyard restaurant with a bar. Guests can unwind by the pool or enjoy delicious meals and drinks in a serene setting.

Spacious Apartments with Modern Amenities
Experience comfort and elegance in the stylish apartments and studios at The Hyde. With contemporary furnishings, flat-screen TVs, air conditioning, and fully-equipped kitchens, each unit offers a relaxing retreat for guests.

Convenient Services and Facilities
From in-house dining options to room service and a well-equipped gym, The Hyde ensures a hassle-free stay for guests. Additionally, the hotel offers assistance with trip planning, massages in-room, and shuttle services for exploring the vibrant surroundings.

Book your stay at The Hyde All Suite Hotel for a memorable and convenient experience.

Important information:

Please note that all guests will be required to sign a registration form on arrival.
Please note that a pre-authorization amount of ZAR 200 per night will be taken for any incidental extras. If paid in Cash, this amount will be refunded on departure. If authorized on Credit Card, the amount will be canceled on departure and will be visible in your account within 48 hours.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for ZAR 200 per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for ZAR 400 per person per night when using an available extra bed.
    Adults stay for ZAR 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 956 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Marthinus • couple • za
4
Did the job, but disappointed that there were sp many things that did not go well at that price point.
Pros:

The location

Cons:

The second bed was not made up. The shower drain was blocked and had water overflow into the bathroom. The front door latch could not be depressed far enough to get the door open once closed. The elevator did not work while trying to leave the building from the 5th floor. The bathroom did not have lights so we had to use our phones for flashlights.

2026-04-24 • via Nuitee
W
Wessel • family_with_children • za
7
2026-04-21 • via Nuitee
S
Silke • couple • de
6
Kein Service für 4Sterne
Pros:

Das Pool

Cons:

Frühstück
Personal an der Rezeption
Preis-Leistung
Handtücher haben nach Parkgarage gerochen
Wir haben das Zimmer drei Stunden verlängert, dies wurde kurzfristig geändert jedoch und trotzdem verrechnet.

2026-04-20 • via Nuitee
S
Severine • couple • de
8
Ideal für einen Aufenthalt in Kapstadt nah an den Hotspots.
Pros:

Sehr geräumiges Apartment mit allem was man braucht. Bett war bequem. Leckeres Frühstück und sehr nettes Personal. Late Check-out war auch möglich. Super Dachterrasse mit Pool und Bar mit Aussicht auf den Lions Head und Tafelberg.

Cons:

Leider hatten wir ein paar kleine Kriechtiere im Zimmer. Auch def Fitnessraum ist spärlich ausgestattet.

2026-04-16 • via Nuitee
C
Christiane • couple • de
7
War O.k.
Pros:

Frühstück war lecker

Cons:

Personal war teilweise lustlos, am Pool mussten wir uns die Auflagen und Handtücher einfordern.
Wir wollten unser Zimmer bis 16 Uhr nach buchen, angeblich war unser Zimmer schon weitervermietet , obwohl wir abends noch eine Information beikommen hatten, dass es möglich wäre.

2026-04-12 • via Nuitee
O
Ondruskova • solo_traveller • gb
9
2026-04-10 • via Nuitee
A
ajoba • couple • za
10
2026-04-10 • via Nuitee
M
Mickael • family_with_children • fr
9
2026-04-08 • via Nuitee
H
Hristo • couple • bg
9
Lovely stay in The Mother City
Pros:

Location was very good, excellent breakfast, great rooftop pool with restaurant.
The staff were absolutely amazing - always smiling and ready to assist.

Cons:

Nothing in particular

2026-04-07 • via Nuitee
R
Rachel ME • family_with_children • ch
9
Kommen wieder - für Städtetrip CT perfekt
Pros:

Super Lage
in 2 Min am Meer
in 2 Min im Geschehen von Sea Point
tolles Personal, Reception, Frühstück Felicia und andere!
top Essen
Pool auf Dach, nur schade steht Corona drin...
wunderbarer Blick

Cons:

Der einzige Mangelpunkt ist, dass die Schlafzimmer beim Korridor zu den anderen Zimmereingängen liegen und man dadurch deren Gerede hört, je nach Lautstärke auch geweckt wird, wenn Sie nach Hause kommen!
Es steht zwar klar und deutlich beim Liftausgang, dass man leise sein soll, aber leider halten sich die Wenigsten dran.

2026-04-05 • via Nuitee
O
Orla • family_with_children • gb
8
brilliant staff, hotel nice but didn't seem 4 star standard.
Pros:

the staff were brilliant and the pool on the roof was really lovely.

Cons:

we tried breakfast one day and was not nice at all.
Hotel didn't quite seem the standard of a 4 star.

2026-04-02 • via Nuitee
C
catherine • couple • re
7
2026-03-31 • via Nuitee
P
Purva • family_with_children • ae
7
2026-03-29 • via Nuitee
S
Shani • family_with_children • za
10
It was baie lekker!! Would like to stay there again.
Pros:

Loved the deck and swimming pool area. View is awesome and Ashley's service was great.
Also very friendly staff at reception and breakfast.

2026-03-24 • via Nuitee
M
Michael • couple • za
8
2026-03-19 • via Nuitee
L
Linda • couple • za
9
2026-03-19 • via Nuitee
R
Roger • couple • ch
8
2026-03-18 • via Nuitee
M
Mike_at_The_Edge • Couples • Edgware, Greater London, England
10
Great hotel a few yards from the sea
Pros:

A lovely hotel a few yards from the sea. We liked the large rooms, great facilities, hi-speed wifi and USB charging points in each room. Breakfasts were excellent and the roof-top restaurant was also very good. Only negative was that the bedroom was just a bit small, making it hard for two people to get dressed at the same time, whereas the living room was huge, much larger than 2 people needed. Overall we liked this hotel - great location in a safe area of Cape Town, with good restaurants nearby.

2026-03-15 • via Tripadvisor
Y
Yourick • couple • nl
7
2026-03-08 • via Nuitee
B
Bheki Amos • couple • za
8
Pros:

Everything

Cons:

Nothing

2026-03-06 • via Nuitee