The Hyde All Suite Hotel

Hotels
8.8 (938 reviews)
13 London Road , Cape Town , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable accommodation
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Slow service in some areas
Room maintenance problems

Categories

Cleanliness
7.94
There were complaints about cleanliness and room maintenance.
Service
9.41
Staff were amazing, friendly, and always helpful.
Location
9.45
Conveniently near shops and beach, great views.
Room Quality
8.4
Rooms are spacious, but some rooms had maintenance issues.
Amenities
8.93
Good amenities including rooftop pool and breakfast.
Value for Money
8.39
Price is a bit high for the area.
Food and Beverage
8.94
Great breakfast but service could be slow at times.
Overall Experience
8.91
Overall a good stay with some issues but pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:19

Property Description

Rooftop Pool and Courtyard Restaurant
The Hyde All Suite Hotel features a refreshing rooftop pool and a charming courtyard restaurant with a bar. Guests can unwind by the pool or enjoy delicious meals and drinks in a serene setting.

Spacious Apartments with Modern Amenities
Experience comfort and elegance in the stylish apartments and studios at The Hyde. With contemporary furnishings, flat-screen TVs, air conditioning, and fully-equipped kitchens, each unit offers a relaxing retreat for guests.

Convenient Services and Facilities
From in-house dining options to room service and a well-equipped gym, The Hyde ensures a hassle-free stay for guests. Additionally, the hotel offers assistance with trip planning, massages in-room, and shuttle services for exploring the vibrant surroundings.

Book your stay at The Hyde All Suite Hotel for a memorable and convenient experience.

Important information:

Please note that all guests will be required to sign a registration form on arrival.
Please note that a pre-authorization amount of ZAR 200 per night will be taken for any incidental extras. If paid in Cash, this amount will be refunded on departure. If authorized on Credit Card, the amount will be canceled on departure and will be visible in your account within 48 hours.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for ZAR 200 per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for ZAR 400 per person per night when using an available extra bed.
    Adults stay for ZAR 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 938 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
T
Thomas • couple • ch
5
Pros:

Frühstück

Cons:

automatische Parfüm-Versträuer....war ganz schlimm
nach 5min barfuss im Zimmer herumlaufen - schwarze Fusssolen.....war ganz ganz schlimm und ecklig --> ich habs an der Reception gemeldet und denen war es egal....schade

2026-02-12 • via Nuitee
I
Inaayat • couple • za
8
2026-02-11 • via Nuitee
A
abdul • solo_traveller • za
1
Bed exprinc
Pros:

Not worth that money at all very small room geyser on the room never seen before totally not ok totally not

Cons:

Room bed nothing I like

2026-02-11 • via Nuitee
M
Matlhogonolo • couple • za
10
2026-01-30 • via Nuitee
A
Andrea • couple • za
8
2026-01-25 • via Nuitee
G
Gladys • family_with_children • za
3
I’ll never go back to this hotel ever again
Pros:

Nothing the hotel is very dirty now and the staff not friendly, cleaning staff searching our bags when we out

Cons:

Nothing very dirty now, and over changing for nothing

2026-01-21 • via Nuitee
L
Leanne • family_with_children • za
7
2026-01-19 • via Nuitee
G
Germain • family_with_children • fr
7
The team is super nice !
2026-01-19 • via Nuitee
A
Ayanda • solo_traveller • za
10
2026-01-19 • via Nuitee
S
Samantha • extended_group • za
8
2026-01-19 • via Nuitee
A
Antony • family_with_children • ke
7
2026-01-18 • via Nuitee
T
Tau • family_with_children • za
9
Pros:

The location and staff friendliness

Cons:

The basin was draining slowly and the way the stuff knocks on the door sounds like FBI

2026-01-18 • via Nuitee
B
Belinda • family_with_children • za
9
Pros:

Comfortable accommodation.Conveniently near shops and beach

Cons:

Nothing

2026-01-17 • via Nuitee
L
Lisa • solo_traveller • za
9
2026-01-16 • via Nuitee
P
Potlako Cathrine • couple • za
8
Very much homely
Pros:

The breakfast was amazing enjoyed

Cons:

Nothing much

2026-01-15 • via Nuitee
M
Mothebe • solo_traveller • za
10
2026-01-09 • via Nuitee
R
rutger • couple • nl
9
Dit hotel maakte onze vakantie meer dan compleet waarbij we ons als gast veilig, gezien, gehoord voelden en hiermee ook
Pros:

De vriendelijkheid van het personeel. De ligging tov de uitstapjes die we maakten. De sfeer en netheid van het hotel was erg fijn en daarmee ook de horeca. Heel vriendelijk, lekker eten, goede service.

Cons:

Nvt

2026-01-09 • via Nuitee
R
Ryan • solo_traveller • ae
8
2026-01-07 • via Nuitee
Y
Yusuf • family_with_children • gb
5
Disappointed
Pros:

Central to Seapoint activities without the street noise as it is set back on a side road. Easy to walk in all directions including the Waterfront if so inclined. Lovely views from the roof top, albeit a rather tight and crowded space. Breakfast restaurant was cosy and well supplied. Parking in the basement was really good

Cons:

Noise from patrons and staff from the rooftop restaurant until at least 11pm, often later. The second bedroom adjoining the single bathroom in the suites didn't work for us... maybe if you have little kids? İn any case it remains hot and stuffy without a fan, and anyone sharing the suite has to pass through to access the bathroom. Single lift for the building, shared by guests, staff, and Skye Bar patrons!

2026-01-06 • via Nuitee
Y
Yves • family_with_children • re
8
Pros:

Le rooftop, l'amabilité des employés, les chambres vastes.

Cons:

La chambre à coucher mal agencée, la salle de bains toute petite, manque d'ustensiles de cuisine.

2026-01-04 • via Nuitee