Aloft Harlem

Hotels
Aloft
8.2 (652 reviews)
2296 Frederick Douglas Boulevard , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Cons:
Daily random charges
Room maintenance issues

Categories

Cleanliness
7.66
The room was in very poor condition, dirty, had a strong unpleasant odor, and lacked basic essentials.
Service
8.63
Standard quality for this hotel tier.
Location
9.17
Great location close to restaurants and shopping, very convenient for walking.
Room Quality
7.12
Rooms were comfortable but some were in poor condition with maintenance issues.
Amenities
8.65
Basic amenities available, coffee and tea provided.
Value for Money
8.11
Generally a good value, though some additional random charges were noted.
Food and Beverage
8.16
Breakfast options like sandwiches were enjoyed.
Overall Experience
8.13
The experience was mixed due to cleanliness issues and excessive charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:28

Property Description

Stylish Hotel in Harlem

Modern Amenities: Aloft Harlem offers sleek rooms with flat-screen TVs, work desks, and coffee facilities. Stay connected with free WiFi access throughout the property.

Convenient Features: Enjoy the convenience of a 24-hour front desk and an on-site bar, W XYZ, serving cocktails and snacks. Keep up with your fitness routine at the hotel's fitness centre.

Prime Location: Just a short walk from Apollo Theatre and 125 Street metro station, explore nearby attractions like Central Park and Times Square with ease.

Book your stay at Aloft Harlem for a stylish and comfortable experience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 652 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
A
ASEDEEQ solo_traveller ng
7
Cons:

Paid for breakfast but did not get it

2026-04-11 via Nuitee
R
Rashad couple az
10
2026-04-09 via Nuitee
couple it
7
2026-04-07 via Nuitee
L
Landsverk extended_group us
8
Reasonably priced, accessible and friendly staff.
Pros:

I liked the location and the staff. It's in close proximity to food, entertainment and the subway.

Cons:

There was a very strong scent like an air freshener that was not pleasant.

2026-04-05 via Nuitee
J
JOHANNA solo_traveller us
9
2026-03-31 via Nuitee
A
Andrew couple us
9
Very nice
Pros:

Atmosphere

Cons:

Na

2026-03-27 via Nuitee
W
Walter couple br
8
Great location for exploring Harlem and Morningside
Pros:

Excellent location for attending a conference at Columbia University. Wide variety of restaurants and shopping within walking distance. Without the chaos of Midtown or Downtown.

2026-03-26 via Nuitee
B
Barr family_with_children us
7
Pros:

Cute hotel

Cons:

Hôtel looked and felt tired. The location was not convenient but that was our fault. Staff was quick and efficient. We were only there to sleep for 5 hours...

2026-03-25 via Nuitee
B
BSDEV31 couple us
7
Comfortable, Quiet, and Convenient — With a Few Issues
Pros:

Comfortable bed, hotel was quiet - you could not hear the people in other rooms, and barely those in the hallway. Reasonably priced and a good variety of items in the hotel lobby, along with a microwave. The hotel staff was very nice and accommodating. Bus service is within a few blocks. Lots of restaurants and stores are a block away. I would stay here again if in the area.

Cons:

We had problems with the TV, sound cutting out on broadcast TV, which they were unable to resolve. We also had a few days of water-temperature issues, an anti-scald issue in the shower, and no cold water in the sink. They tried to fix it, but thanks to my engineer husband, we figured that if you ran the sink and turned on the shower, the anti-scald would finally kick in. The heat also didn't work. They sent up an engineer quickly and resolved it in a few mins. We had to ask them to bring new towels and make the bed after a few days (we stayed 5 nights). We were on the major street side with a police station kitty-corner to the hotel. We heard sirens frequently in the evening. No microwaves in rooms and no ice maker on the floor. They have bags of ice in the lobby freezer.

2026-03-24 via Nuitee
H
Henry D family_with_children us
1
Horrible
Pros:

Overcharged for rooms and parking, and still trying to recoup my money

Cons:

No hot water no tooth paste or tooth brushes no cable

2026-03-23 via Nuitee
M
Małoszycka couple us
9
2026-03-23 via Nuitee
H
Haitong solo_traveller us
5
一般
Pros:

地理位置很好

Cons:

水质不清,水时白色,我都不敢刷牙;太贵了,性价比低

2026-03-19 via Nuitee
R
Richard family_with_children us
5
Pros:

The people at the front desk were pleasant and helpful. The extra parking lot is across the street. The lobby had a small store with a nice selection of food and drinks options. My daughter loved the music theme and the pie number theme window shades.

Cons:

From the moment we walked in, the first room we were given had a terrible smell. We find out it was because of a broken toilet that had apparently been used and didn't work to flush anymore. Then, we were given another room which was a double queen instead of a king like we reserved. That room's bathroom door didn't close all of the way. Also, it had 3 light switches - one for the bathroom, one for the master and one for the bedroom - however, only one light switch worked all the lights in the room. When someone got up in the night to use the bathroom they had to turn on all of the lights in the room and wake up people and the same with early in the morning. The bed was not very comfortable either.

2026-03-19 via Nuitee
V
Vinicius family_with_children br
8
Muito boa
Pros:

Equipe cordial, acomodação confortável e bem cuidada

2026-03-19 via Nuitee
J
Jandria family_with_children us
10
2026-03-14 via Nuitee
A
Arindam solo_traveller us
10
Great Stay
Pros:

N. A.

Cons:

N. A.

2026-03-06 via Nuitee
J
John family_with_children us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
E
Elizabeth solo_traveller us
10
Excellent value for location and room comfort.
Pros:

The room was spacious, especially the bathroom area. Everything was clean and modern.

2026-03-01 via Nuitee
C
Courtney solo_traveller us
10
2026-02-28 via Nuitee
C
Courtney couple us
9
2026-02-26 via Nuitee