Sankara Nairobi, Autograph Collection

Hotels
Autograph Collection
9.2 (370 reviews)
05 Woodvale Grove, Westlands , Nairobi , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Superb food
Attentive staff
Convenient location
Cons:
Bathroom drainage could be better
Wifi instructions unclear

Categories

Cleanliness
9.26
Very clean and immaculate.
Service
9.73
Superb food and attentive staff throughout the stay.
Location
9.27
Convenient location just across the street from a shopping mall.
Room Quality
8.72
Comfortable room with some issues like drainage.
Amenities
8.75
Executive lounge access provides great value.
Value for Money
9.21
Great value and quality, especially with 24hr room service.
Food and Beverage
9.26
Excellent breakfast and dining options.
Overall Experience
9.43
Lovely hotel stay with impeccable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Luxury Hotel in Nairobi’s Vibrant District

Multi-Cuisine Dining and Rooftop Pool Bar
Indulge in a culinary journey at our multi-cuisine buffet restaurant and unwind at the rooftop pool bar while enjoying panoramic views of the city.

Elegant Event Venues and High-End Accommodations
Host your meetings and functions in style at our versatile event venues. Choose from a variety of room types including suites, presidential suite, and executive lounge with concierge services.

Certified Safe and Connected
Rest assured with the highest level of ‘Safe Hotels’ certification. Stay connected with complimentary high-speed Wi-Fi in all guestrooms, public areas, and meeting venues.

Book now to experience unparalleled luxury and convenience at Sankara Hotel Nairobi.

Important information:

Please note the rooftop pool is currently under renovation until September 2019.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 370 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
2
290mariono Friends getaway
10
Friends dinner at Sarabi rooftop
Pros:

Beautiful ambience and the food was great too👌
Served by Bruno who explained the menu so well and patiently.
Everyone there was great too

2026-06-27 via Tripadvisor
F
francescapH2186VG Family
10
Great experience and very friendly staff
Pros:

Bruno was a lovely server and made the experience here very enjoyable :)

2026-06-27 via Tripadvisor
5
59tiffaniec Family
10
Loved every second!
Pros:

We stayed one night at the Sankara Nairobi, and it did not disappoint! From the moment we pulled up, the staff were super friendly and attentive! The hotel and rooms are beautifully decorated and very clean. We dinner at the roof top bar. The manager was at the front and promptly greeted us and sat us at our table. He made a fantastic drink recommendation, penicillin #2! Our server Rachel was great and took care of our every need! Chefs kiss to the food… we enjoyed everything we ordered! Upon leaving, the manager came back over, asked about our experience and left us with a parting gift. It was a box set of beautiful stone animals! Our stay was great and I would highly recommend!

2026-06-27 via Tripadvisor
D
dracom257 Couples
10
Sankara, the place to be.
Pros:

Amazing as always. Not my first rodeo haha

2026-06-26 via Tripadvisor
T
tinapatel2020 Couples
10
Sarabi at Sankara Hotel
Pros:

Loved the location, the atmosphere and the music band was exceptional 👍🏼

Our server was very attentive and couldn't fault him, Bruno, thank you for making our last night in Nairobi a very memorable one 🤗

Highly recommended 👌🏼

2026-06-26 via Tripadvisor
Y
yvonnemichellen Business
10
Good service
Pros:

We were served by Sheila and her service is exceptional. The food was great.
Everything from the set up to meals to service was top notch.
I’ll definitely recommend.

2026-06-25 via Tripadvisor
Y
Y7460VQmarkt Couples
10
Bruno, The Man!
Pros:

Fabulous! Bruno is fantastic!

2026-06-24 via Tripadvisor
T
Tour26417329486 Friends getaway
8
Excellent experience with Dennis, subpar food
Pros:

In terms of service, Dennis was excellent. No notes - enjoyed the dinner experience that he offered us.

In terms of the food, it really wasn’t tasty for the price and I don’t think a platter of this caliber at such a hotel should include smokies. Kindly benchmark and assess.

2026-06-24 via Tripadvisor
V
vaiospap78 Business
10
Excellent
Pros:

I had a wonderful experience at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, professional, and always willing to help. The location was convenient, with easy access to restaurants, shops, and local attractions.
The breakfast offered a good variety of options, and the facilities were excellent. I especially appreciated the attention to detail and the welcoming atmosphere throughout my stay.
The atmosphere was great.
No noice.
I enjoyed the gym with the kind and professional staff.
I enjoyed e lot the gift that I received every day.
I would definitely recommend this hotel to anyone visiting the area and would happily stay here again in the future

2026-06-24 via Tripadvisor
F
Fearless27413072579 Family
10
Great stay!
Pros:

Staff was so nice!! Everyone was so helpful, Nick from housekeeping came by (unprompted) to ensure we were having a good stay and was very kind. Highly recommend! Kevin was our driver for the day and he was also incredible!!

2026-06-24 via Tripadvisor
B
bevalynew Business
10
Lovely customer service
Pros:

We met Sheila as our contact person and she really gave lovely customer service and on top of that she was a very lively person

2026-06-24 via Tripadvisor
V
vanessajT8462UI Business
10
Wonderful experience, Came for a conference.
Pros:

The atmosphere is wonderful, the conference meeting was amazing, the staff were friendly e.g : Sheila from banqueting was very professional .,, Good job Sheila, great job Sankara Autograph collection 👏👏👏

2026-06-24 via Tripadvisor
I
irenewC657TG Friends getaway
10
I had an excellent experience
Pros:

Wonderful service, fantastic place

2026-06-23 via Tripadvisor
1
111eustacem Business
10
Oliver
Pros:

Sheila served me well good service

2026-06-23 via Tripadvisor
R
royo584 Business
10
Oliver
Pros:

Sheilla very excellent 👏 good service and very humble

2026-06-23 via Tripadvisor
5
581kennedyk Business
10
Oliver
Pros:

Good service, Sheilla served me well 👍👍👍👍👍

2026-06-23 via Tripadvisor
B
B6456QEbethn Family
10
Exceptional service
Pros:

Excellent services n special thanks to JAEL NDUATI

2026-06-22 via Tripadvisor
D
delightk2026 Family
10
Spectacular
Pros:

The food was amazing , the stuff are very friendly and accommodating
In general love the service from ( Fidelis )
I’m grateful , thank you for the wonderful experience

2026-06-21 via Tripadvisor
D
DCLancefield Family Elstree, Hertfordshire, England
10
Delicious food by Jeff Gitonga and team.
Pros:

We love this hotel. It is located in a great position in Westlands, which is convenient for local amenities and for friends and family who live nearby. The reception team is incredibly helpful and friendly. The remodel of the ground floor and first floor is stunningly beautiful, and most of all, the food, led by the executive chef Jeff Gitonga, is so delicious. He, his pastry chef, and his whole team have created an incredibly varied and tasty breakfast, and they go out of their way to accommodate our requests. It feels like coming home.
I hope the management update/upgrade the swimming pool on the 7th floor soon.

2026-06-20 via Tripadvisor
T
timhanstad2 Couples Seattle, Washington
10
Fabulous and friendly service
Pros:

The room was good, the food delicious, and the location convenient. But what really makes the Sankara stand out is the friendly and helpful staff. We received great service from the front desk (shout out to Edith and James), at breakfast (Evalyn and Vivian), at the executive lounge (Chantal and Hillary), at dinner (Sven), and the gym (George and Joseph). Sankara has become our go-to hotel in Nairobi.

2026-06-20 via Tripadvisor