Sankara Nairobi, Autograph Collection

Hotels
Autograph Collection
9.2 (324 reviews)
05 Woodvale Grove, Westlands , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Superb food
Attentive staff
Convenient location
Cons:
Bathroom drainage could be better
Wifi instructions unclear

Categories

Cleanliness
9.26
Very clean and immaculate.
Service
9.73
Superb food and attentive staff throughout the stay.
Location
9.27
Convenient location just across the street from a shopping mall.
Room Quality
8.72
Comfortable room with some issues like drainage.
Amenities
8.75
Executive lounge access provides great value.
Value for Money
9.21
Great value and quality, especially with 24hr room service.
Food and Beverage
9.26
Excellent breakfast and dining options.
Overall Experience
9.43
Lovely hotel stay with impeccable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Luxury Hotel in Nairobi’s Vibrant District

Multi-Cuisine Dining and Rooftop Pool Bar
Indulge in a culinary journey at our multi-cuisine buffet restaurant and unwind at the rooftop pool bar while enjoying panoramic views of the city.

Elegant Event Venues and High-End Accommodations
Host your meetings and functions in style at our versatile event venues. Choose from a variety of room types including suites, presidential suite, and executive lounge with concierge services.

Certified Safe and Connected
Rest assured with the highest level of ‘Safe Hotels’ certification. Stay connected with complimentary high-speed Wi-Fi in all guestrooms, public areas, and meeting venues.

Book now to experience unparalleled luxury and convenience at Sankara Hotel Nairobi.

Important information:

Please note the rooftop pool is currently under renovation until September 2019.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 324 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
J
J8933MLwinniem Friends getaway
10
50th Golden Birthday
Pros:

An Exceptional Thank You Message

First and foremost, I extend my deepest and most heartfelt gratitude to the entire Sankara Sales Team, under the outstanding leadership of Charles Matu.

Your precision, professionalism, and commitment to excellence were truly remarkable. Every detail was handled with care, and your level of service exceeded all expectations.

To the customer service team — your patience and dedication did not go unnoticed. Despite my many back-and-forth calls, you remained consistently responsive, gracious, and supportive. That level of commitment is rare, and it made all the difference.

To the waiters and waitresses — kudos to you all for your warmth, attentiveness, and impeccable service throughout the event. You brought life and ease to every moment.

To the barman — thank you for your hospitality and excellent service. Your contribution added a special touch to the celebration.

Above all, thank you for making my dear sister, Nancy Njeri Kirumba’s Golden Birthday truly unforgettable.
It was everything she would have wanted — elegant, seamless, and filled with joy.

May God bless you abundantly for the incredible work you do and the joy you bring to others through your service.

2026-04-11 via Tripadvisor
J
joyce.munini family_with_children ke
10
A bit too much for one person
Pros:

They are very generous with Check.out time, allowing ample time to get ready. Similarly they breakfast time is also well extended

Cons:

Not a dislike,
But il wish smaller portions for breakfast..and wider range.
The breakfast though is very great, wide variety and huge portions.

2026-04-11 via Nuitee
S
S9023UEkennetho Business
10
Meticulous
Pros:

Great meat and service from Bruno

2026-04-10 via Tripadvisor
W
winniem515 Friends getaway
10
Great customer service and good food
Pros:

Great ambience. Had a meal with a friend at the restaurant on 7th floor I guess. Loved the delicacies served to us. Amazing services by Fidelis, she was very professional, warm and patient with us. Keep winning

2026-04-07 via Tripadvisor
Z
Z310CUjoss Couples
10
Great facilities and Philip was incredible!
Pros:

Went as a stop and it was one of the most memorable parts of the trip! Philip at the front desk is one of the most hospitable members of the team, giving me expert guidance, and helping organize activities and transport. Seamless excellence!

2026-04-03 via Tripadvisor
S
Scenic23976651004 Couples
10
Incredibke as always
Pros:

We had an incredible meal and David took such great care of us! We will certainly be back again!

2026-04-02 via Tripadvisor
J
Jean couple ae
10
Cons:

nothing, everything was great, clean and nice welcome

2026-03-30 via Nuitee
M
mulwelir Business
10
Exceptional stay with thoughtful details and world-class service
Pros:

From the moment I arrived at Sankara Nairobi, Autograph Collection, the experience was outstanding. The hotel’s atmosphere is elevated by beautiful, curated art throughout the property, giving it a refined yet distinctly local character.

The service was impeccable, professional, warm, and consistently attentive. A special mention to Mr. Krishna Unni, Group General Manager, whose personal attention and leadership clearly set the tone for excellence across the team.

Small details made a big difference. The local coffee selection was exceptional, and the thoughtful touches, like the charming animal collection gifts, added a unique and memorable element to the stay.

The gym experience was another highlight. The instructor took the time to design a personalized exercise routine specifically aimed at relieving travel-related stiffness and fatigue, which made a noticeable difference and showed a genuine commitment to guest wellbeing.

Overall, a seamless blend of luxury, culture, and genuine hospitality. Highly recommended, especially for business travelers looking for consistency and quality.

2026-03-26 via Tripadvisor
2
285linetk Business
10
Meeting room with great service
Pros:

Great service, Bruno was pretty attentive to our needs.

2026-03-24 via Tripadvisor
G
Go738578 Business
10
10/10 Amazing experience overall, from the point of contact with every staff, very friendly and accommodating
Pros:

10/10 Amazing experience overall, from the point of contact with every staff, very friendly and accommodating.Especially the lady at the reception. She's an angel

2026-03-24 via Tripadvisor
M
M7943LIanthonym Business
10
Fantastic workshop venue
Pros:

Excellent service from the staff during a workshop meeting

2026-03-24 via Tripadvisor
8
836felim Business
10
Fantastic
Pros:

Fantastic service, room arrangement was well done kudos Mary and team, Leonard and Ann good service 👏

2026-03-22 via Tripadvisor
F
faithn592 Business
10
Outstanding hospitality
Pros:

I had a very awesome stay! I especially want to appreciate Phillip who went above and beyond to make sure everything was okay. His customer service is exceptional, would definitely recommend.

2026-03-22 via Tripadvisor
8
863raghavb Business
10
One of the best stays!
Pros:

Great stay! Recommend to everyone

2026-03-19 via Tripadvisor
2
294dorcasm Friends getaway
10
Your services are topnotch
Pros:

I loved Leonards professional and support. The experience is great

2026-03-18 via Tripadvisor
J
John Stellan solo_traveller dk
9
2026-03-18 via Nuitee
W
W4832DOchristopherm Business
10
Dinner outing
Pros:

I had a wonderful time, the food was really good, the welcoming team was heart warming! Looking forward to my next dine out.

2026-03-17 via Tripadvisor
S
sluvinzu Business
10
Great ambiance and amazing food!
Pros:

The steak I took was very tasty. Service is superb and ambience amazing. Definitely recommend the restaurant.

2026-03-17 via Tripadvisor
6
633silask Business
10
I will definately come back.I liked everything
Pros:

Vanessa was the best.She is so courteous

2026-03-14 via Tripadvisor
4
428azizam Business
10
Amazing Iftar today so far.
Pros:

Amazing service from Bruno. The food amazing especially the meat.

2026-03-14 via Tripadvisor