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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Rio Vista Inn Business High Class Hotel Poza Rica boasts an outdoor pool, gym, business center, and complimentary Wi-Fi for a comfortable stay.
Elegant Rooms
Indulge in air-conditioned rooms featuring flat-screen cable TV, coffee maker, and modern decor with private bathrooms for your convenience.
Delicious Dining Options
Enjoy a complimentary American style buffet breakfast and savor international cuisine at the on-site restaurant, with room service available until midnight.
Experience luxury and convenience at Rio Vista Inn Business High Class Hotel Poza Rica. Book now for a memorable stay!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for MXN 236 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La Atención del chico de la Recepción por la mañana
La alberca tenia mucho cloro
El desayuno que nos aseguraron que desde las 6 am lo servían y resulto que eran las 7:30 y solo había fruta y al ir a reclamar a recepción, nos comentaron que por la baja ocupación lo "personalizaban" detalle que no nos comunicaron en su momento y como ese día salía del hotel ya no nos quedamos al desayuno.
Por otro lado, en la primera noche que llegamos después de regresar del evento al que asistimos y al usar el baño resulto que estaba tapado, por ser medianoche ya no lo reportamos a recepcion;al día siguiente baje a recepción a las 6 am a enterarlos del problema y la respuesta fue "a las 7 que llegue la gente de mantenimiento suben a destaparlo" al pensar que era algo ligero les pedí una bomba para destapar el sanitario lo cual no pude hacer debido tal vez que la tapazon era grande ya molesto pedí que me cambiaran de habitación, cosa que había solicitado desde las 6 am y la señorita de recepción no quiso hacer, ya en ese momento al verme ya molesto accedió a cambiarnos de habitación en fin algo les aseguro que en mi próxima visita a Poza Rica no estarán entre las opciones a considerar.
Todo estuvo muy bien, las habitaciones muy limpias y el desayuno muy rico, la atención en general fue excelente.
Muy recomendable
Really good breakfast delicious fresh fruit
Hot food en tasty delicious hot coffee en waffles
Great over all
The tv old no smart tv no Bluetooth
Todo bien ; solo el desayuno buffet deja mucho q desear el pan duro ; el huevo insaboro ; para las 9 am ya no había nada
Mejor logística al desayuno
Cómodo y seguro
Only staid there to be close to El Tajin ruins we wanted to visit the next day. The staff was very nice and the breakfast was good, too.
Muy seguro y limpio
Very near bus station, quiet zone, clean. Not far from intersting places
Rooms were ok but the staff was very courteous
Tina shower
cleaning beads
Buen servicio y atención de todo el personal. Solo hubo un detalle con una toalla que estaba como sucia o manchada. Lo vimos la primera vez que íbamos a secarnos, como si no la hubieran cambiado por una limpia cuando hicieron el aseo de la habitación para entregárnosla.
El costo/calidad es muy bueno. Las habitaciones son cómodas, limpias. El sabor de la comida es buenísimo y la atención del personal fue de primera. Sin duda será la primera opción en caso de regresar a la ciudad.
Mucho ruido no pude descansar, me quedé atorada en el elevador. Y pague mi desayuno incluido. Baje a las 9 am a desayunar ya no había nada, nada.
Bien
Me agradaron las instalaciones del hotel, buena ubicación, habitación confortable, buena actitud del personal.
Se brindó reporte de una lámpara fundida y atendieron la petición.
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