Yokohama Heiwa Plaza Hotel

Hotels
7.4 (1363 reviews)
Naka-ku Otamachi 5-65 , Yokohama , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
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Review Highlights

Pros:
Convenient, station-adjacent location
Friendly, helpful staff and smooth check-in/out
Tasty, varied breakfast
Free drink service (1F/front area)
Clean and organized rooms mentioned by some guests
Comfortable Simmons beds reported by some
Cons:
Cigarette/musty smell in some rooms; smoking-room odor issues
Cramped room layouts and bed-count/size complaints
Mold noted around shower hooks and under sinks
In-room kettle provided but no tea/coffee supplied
Perceived as overpriced by some guests for size/quality
Limited TV channel availability for some viewers
Inconsistent breakfast quality (some negative reports)

Categories

Cleanliness
6.8
Mixed: several guests praised clean, organized rooms, but multiple mentions of cigarette/musty smells and mold around shower/sink lowered the score.
Service
8
Generally positive: staff described as polite, helpful and smiling; smooth check-in/out and attentive actions (e.g., turning on AC) and complimentary drink service were noted.
Location
8.2
Strongly positive: many reviews highlighted excellent, immediate access to the station and convenient surrounding area for walking and shops.
Room Quality
7.2
Mixed: some guests found beds comfortable (Simmons) while others reported cramped layouts, bed-count/size issues, and tight spaces between furniture.
Amenities
7.4
Mixed-to-positive: free drink service and in-room air purifiers noted, but complaints included an in-room kettle with no tea/coffee and limited TV channel availability.
Value for Money
6.6
Mixed: several guests felt the price was reasonable or appropriate, but others explicitly called the hotel overpriced for its size, age, and quality.
Food and Beverage
8.2
Generally positive: breakfast was repeatedly praised as varied and very tasty, though at least one guest found the breakfast underwhelming.
Overall Experience
6.8
Mixed: many guests reported satisfying stays and good memories due to staff and location, but persistent issues (room odor, cramped rooms, occasional value concerns) tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-06 00:41

Property Description

Convenient Location

Yokohama Heiwa Plaza Hotel is strategically located just a minute's walk from Bashamichi Train Station, offering easy access to various attractions in Yokohama. JR Sakuragicho Train Station is also conveniently close by, making transportation a breeze for guests.

Comfortable Rooms and Amenities

The air-conditioned rooms are equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Guests can enjoy a relaxing bath in the en suite bathroom with complimentary toiletries provided. The hotel also offers convenient services like coin-operated laundry machines, a souvenir shop, and a 24-hour front desk.

Delightful Dining Options

Start your day with a delicious breakfast buffet featuring warm bread and coffee at the dining room. For a quick refreshment, guests can purchase soft drinks and alcoholic beverages from the on-site vending machines.

Book your stay at Yokohama Heiwa Plaza Hotel now for a convenient and comfortable experience.

Important information:

Guests arriving after 23:00 must inform the property in advance. If the property is not informed, the booking will be cancelled. Contact details can be found on the booking confirmation.

Please note that housekeeping service is offered every 3 nights. Additional services can be requested at an additional charge of JPY 1500.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.4
Based on 1363 reviews
Cleanliness: 6.8
Service: 8
Location: 8.2
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.6
Food and Beverage: 8.2
Overall Experience: 6.8
A
Andrea Bonaventura • solo_traveller • it
10
Yolohama & Kamakura 2026
Pros:

Ottima la posizione vicino al porto di Yokohama,letti comodi,camera dotata di tutti i servizi.

Cons:

Il bagno è un po' piccolo ma completo di tutto

2026-08-26 • via Nuitee
T
tomokazu • family_with_children • jp
7
良かった点と悪かった点で五分五分
Pros:

立地がよく横浜観光には良かった

Cons:

駐車場が少なすぎる

2026-08-26 • via Nuitee
M
Makiko • family_with_children • jp
8
2026-08-25 • via Nuitee
M
mitsuki • solo_traveller • jp
8
2026-08-20 • via Nuitee
A
AKIRA • extended_group • jp
10
また近くに来る時わ利用したい！
Pros:

清潔感 騒音しない

2026-08-14 • via Nuitee
真紀 • extended_group • jp
10
快適でした
Pros:

スタッフの対応が良かった

Cons:

ドライヤー

2026-08-11 • via Nuitee
C
Chie • couple • jp
7
Pros:

飲み物がロビーにあってうれしかった

部屋が清潔でベッドの寝心地もよかった

駅からまあまあ近く、周辺には店がいろいろあり便利だった

なんといってもリーズナブルでありがたかった

Cons:

バストイレの段差がずいぶん高かった

奥のベッドに行く時がだいぶ狭かった

2026-08-10 • via Nuitee
K
KAZUSHIGE • couple • jp
7
良かった。
Pros:

スタッフの方々が感じ良かった。朝食時間の変更にも柔軟に対応してもらえた。

Cons:

エアコンの音が気になってしまう。

2026-08-10 • via Nuitee
城 • solo_traveller • jp
10
Pros:

料金が安価でした

Cons:

なし

2026-08-07 • via Nuitee
T
Tunn • solo_traveller • jp
10
2026-08-06 • via Nuitee
C
CHIHHUNG • family_with_children • tw
10
2026-08-05 • via Nuitee
P
Patricia • family_with_children • jp
7
Primeira e ultima vez
Pros:

Quartos bem limpos e organizado

Cons:

Muito apertado, estávamos em 4 pessoas e tinha3 camas, não tinha nada para a quarta pessoa

2026-07-13 • via Nuitee
X
Xi • solo_traveller • gb
9
2026-07-13 • via Nuitee
R
RINKO • solo_traveller • jp
10
朝食の美味しいホテル
Pros:

朝食が、種類が豊富で
とても美味しかったです

Cons:

部屋に入った時に煙草臭がした。備え付けの空気清浄機をフル稼働したら臭いが消えました。

2026-07-11 • via Nuitee
S
SAKIKO • couple • jp
10
2026-07-06 • via Nuitee
R
rabi • solo_traveller • jp
6
値段相応
Pros:

駅近 地下出口付近にコンビニも2箇所あり利便性はよい
自分の部屋はシモンズだったので快眠できた。

Cons:

シャワーフックにかけたらベッドが勝手に回る
シャワーフック、洗面台の裏のカビが気になる

2026-07-03 • via Nuitee
K
Kimi • family_with_children • jp
7
リーズナブルでちょうどよい
Pros:

スタッフが丁寧に対応してくれた
ドリンクサービスがうれしかった

2026-07-03 • via Nuitee
N
Nana • solo_traveller • jp
8
2026-06-27 • via Nuitee
鎌田 • solo_traveller • jp
8
2026-06-26 • via Nuitee
K
kazuki • solo_traveller • jp
7
2026-06-21 • via Nuitee