Palace Hill Hotel

Hotels
9.4 (559 reviews)
1 Palace Hill , Scarborough , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great central location
Comfortable beds
Cons:
Lack of on-site breakfast
Small bathroom in some rooms

Categories

Cleanliness
9.36
Most reviews emphasized cleanliness and well-maintained rooms.
Service
9.83
Consistently described as friendly and helpful by guests.
Location
9.87
Frequent mentions of excellent central location.
Room Quality
9.32
Rooms are consistently described as comfortable and well-furnished.
Amenities
8.85
Amenities were mentioned positively, though some guests noted a lack of breakfast.
Value for Money
9.31
Guests appreciated good value for the price paid.
Food and Beverage
8.86
Breakfast not available on-site; nearby cafes available.
Overall Experience
9.83
General sentiment indicates a very favorable overall experience, with many plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:55

Property Description

Historic Charm and Modern Comforts

The Palace Hill Hotel, located just steps away from Scarborough’s South Bay Beach, seamlessly blends 18th-century features with contemporary amenities. Each room boasts traditional furnishings, private bathrooms, and some even feature charming wooden beamed ceilings.

Convenient Facilities

Guests can enjoy free Wi-Fi throughout the property and take advantage of the designated smoking area. Additionally, free parking permit scratch cards are provided for nearby public parking, ensuring a hassle-free stay.

Explore Scarborough

With Scarborough town centre, Sea Life Centre, Rail Station, and the Castle in close proximity, the hotel serves as the perfect base for exploring all that Scarborough has to offer. Book your stay now to experience a delightful blend of history and comfort at Palace Hill Hotel.

Important information:

Please be aware there are 12 steps leading up to the hotel, please contact the Palace Hill Hotel for instructions on how to avoid these if necessary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 559 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
L
Lily couple gb
10
Comfortable, welcoming, a home from home :)
Pros:

The hotel was lovely! The building had a lovely homely atmosphere with a very comfortable modern interior. The family were wonderful, very welcoming and friendly. We had an amazing visit!!

Cons:

nothing

2026-06-27 via Nuitee
L
Louise couple gb
10
I have stayed here before and would certainly again.
Pros:

Lovely and clean

2026-06-26 via Nuitee
C
Colette couple gb
9
Short trip
Pros:

Excellent location, very clean rooms, friendly host.

2026-06-21 via Nuitee
M
Magdalena solo_traveller gb
10
Pros:

Really clean and cared for hotel, it was lovely

2026-06-21 via Nuitee
J
Julie family_with_children gb
10
2026-06-19 via Nuitee
L
Lindsey solo_traveller gb
10
Amazing place to stay
Pros:

Great communication throughout the booking for any questions asked. Arrived and was greeted and shown to room. Hotel was clean, unique with original decor (loved the suitcase draws). Very clean and car parking just behind was easy and car was safe due to quiet street.

Cons:

Nothing the whole start to finish experience was great

2026-06-19 via Nuitee
D
David couple gb
10
Great location enjoyable stay
Pros:

Everything

Cons:

Nothing

2026-06-18 via Nuitee
G
Giovanna solo_traveller gb
8
Fantastic hotel, would stay again.
Pros:

I loved the room, I loved the bed I slept the best I have in a long time. Shower was good. Everything was clean.

Cons:

No warning of the slope and steps to get to the hotel for disabilities, the room was on the top floor with quite steep steps.

2026-06-18 via Nuitee
S
Sarah solo_traveller gb
9
2026-06-17 via Nuitee
D
Denise couple gb
10
Brilliant stay would definitely stay again
Pros:

Everything beautiful and comfortable Adam and his family are lovely great location definitely recommend

Cons:

Nothing

2026-06-15 via Nuitee
D
Debra couple gb
8
Great stay
Pros:

Very clean, comfy and great location.

2026-06-14 via Nuitee
K
Kelly couple gb
10
Was a great stay. This was our second time will definitely be back
Pros:

Everything

Cons:

Nothing

2026-06-06 via Nuitee
K
Karen solo_traveller gb
10
Amazing small boutique hotel and owners
Pros:

The condition and location of this beautiful little boutique hotel is amazing. Was given parking voucher to enable free parking just a short walk from the hotel. Free outside parking for 40 minutes to allow to book in. Very well presented and owner was amazing. The recommendation for breakfast at the look out on the pier was spot on as the food and staff were amazing that we went back for more the next day. Thank you again to the owner for making our stay amazing. We would 100% stay here again when back in the area. A***** hotel and owner. Should definitely go on four in a bed, would definitely win.

Cons:

Nothing

2026-06-06 via Nuitee
C
Chris solo_traveller gb
9
A very nice stay
Pros:

Very comfortable room with a nice feeling in the place. Possibly the best night's sleep I've had in a hotel. Great location and a friendly welcome on arrival.

Cons:

It's an old building so a few creaky doors/floorboards but it's all part of the charm. Bedroom was a little overlooked from the rear so had to keep blinds closed

2026-06-05 via Nuitee
A
Ashley solo_traveller gb
10
Pros:

Everything! Such a lovely and well kept place to stay in a great location. The owners are very friendly and would definitely recommend it to anyone. Looking forward to staying here again in the future! 😊

Cons:

Nothing.

2026-06-03 via Nuitee
T
Tony solo_traveller gb
9
Very nice stay ,lovely staff , very helpful
Pros:

Great location

2026-06-02 via Nuitee
J
John solo_traveller gb
8
Excellent Location, Staff, and Room
Pros:

Location is great, very central. Staff were friendly and helpful. Room was very clean, and cleaned daily.

Cons:

Seagulls a bit noisy in the morning! But nothing that the earplugs supplied by the hotel couldn't fix.
The doorways are pretty low on the upper floor, but one only bangs one's head the once!
I did wish there was a mini-fridge or cooler in the room.

2026-06-02 via Nuitee
J
Jeannette couple gb
7
Pros:

No breakfast option

Cons:

Room was small

2026-05-30 via Nuitee
M
Mark solo_traveller gb
10
Pros:

Lovely well presented accommodation in a historic old building on a room only basis (B&B no longer an option) in a great location right in the heart of Scarborough. The double room was clean and bright with excellent ensuite facilities, coffee, tea and bottled water all provided daily. The owner was only seen on check-in but provided all the info required for a comfortable stay.

Cons:

No breakfast available at the accommodation, but plenty of options outside and close by. Nothing else was an issue.

2026-05-29 via Nuitee
M
moxon couple gb
10
Will definitely be going back again.
Pros:

Ideal location, immaculately clean. Very welcoming host. Booking in simple and parking permits to use on nearby roads so parking was hassle free.

2026-05-27 via Nuitee