Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly morning staff
Cons:
Dirty rooms
Unfriendly staff
Inconsistent amenities

Categories

Cleanliness
2.89
Several reviews indicate dirty rooms and poor hygiene.
Service
7.36
Mixed feelings, with some noting great customer service, but others reporting rudeness.
Location
8.4
Many reviews praise the fantastic location.
Room Quality
2.85
Rooms described as run-down and not matching photos.
Amenities
3.88
There are mentions of inadequate amenities like poor internet, but restaurant noted positively.
Value for Money
5.84
Reviewed as decent for price, but several guests expect better quality based on costs.
Food and Beverage
4.89
Average insights on restaurant quality and service.
Overall Experience
3.86
A mix of good and bad experiences leading to dissatisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:00

Property Description

Convenient Location
Located in Venice's tranquil Dorsoduro neighborhood, Hotel Messner is a stone's throw away from the Salute water bus stop, offering easy access to key attractions.

Charming Accommodations
The hotel boasts elegantly furnished rooms, each equipped with modern amenities such as air conditioning, satellite TV, and a private bathroom. Guests can choose from rooms overlooking the canal, the garden, or the annex building.

Delightful Dining Experience
Indulge in a delectable dining experience at the on-site restaurant, serving a variety of meat and fish dishes complemented by a fine selection of wines. The bar and outdoor dining area provide a perfect setting to unwind after a day of exploration.

Ready to experience the charm of Hotel Messner? Book your stay now and immerse yourself in the beauty of Venice.

Important information:

Please note, only small pets are allowed at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5
Based on 1957 reviews
Cleanliness: 2.89
Service: 7.36
Location: 8.4
Room Quality: 2.85
Amenities: 3.88
Value for Money: 5.84
Food and Beverage: 4.89
Overall Experience: 3.86
G
Giada • extended_group • it
1
pessimo
Pros:

personale gentile

Cons:

hotel vecchio e con odore sgradevole, appena arrivi ti portano in un alloggio vicino in cui devi fare un numero infinito di scale per arrivare alle camere, in corridoi stretti e pieni di moquette vecchia e polverosa. aspirapolvere in mezzo al corridoio, stavo inciampando con la valigia. non ci sono controlli quindi può entrare chiunque, per niente sicuro.
camera con pessimo odore, porta del bagno non si chiudeva, la doccia si è subito intasata ed è di un lurido assurdo che credo non venga pulita da anni. non c’è nulla per poggiare le proprie cose. arredo vecchio, rovinato, moquette talmente terribile che da rossa è diventata gialla. Non ho mai visto una moquette in bagno! che schifo
nel letto ho trovato un capello molto lungo e diversi peli.
aria condizionata spenta per tutto il soggiorno, non hai il telecomando per regolarla.
cuscini bassi e scomodi.
il prezzo non è neanche conveniente
neanche il peggiore ostello è come questo “hotel”! andate altrove!!!

2026-02-14 • via Nuitee
A
Albert • couple • ro
4
Cameră înghețată, murdară, miros urât. Minusculă pentru 2 persoane.
Pros:

Niente.

Cons:

Total diferit față de poze. Mizerie, mucegai, frig, miros de mucegai. Aer rece în cameră, apă rece, baie murdară.

2026-02-14 • via Nuitee
F
Florencia micaela • couple • es
2
I didn’t feel safe
Pros:

I would like to share my experience in a respectful and honest way.
The location of the hotel is very good and, at first, everything seemed fine. The gentleman who did our check-in and showed us to our room was very kind and professional, and we appreciated his help.
However, I did not feel safe at any point during my stay.

Cons:

When we arrived, we were given two keys: one for the main street entrance and another for the room, as the reception was located in a different building. The main entrance door did not close properly, and our room was located right next to the entrance. The lock on the room door did not feel secure. While inside, I actually placed a chair against the door because it seemed like anyone could potentially enter. This made us feel very uncomfortable.
Secondly, there was no hot water. At first, we thought it might have been due to a temporary power outage and that it would take some time to work again, but it never did. We had to take cold showers. The heating and Wi-Fi were also not working, but the lack of hot water was definitely the most serious issue.
Finally, and this is the main reason I am writing this review: housekeeping entered the room to make the bed, and we had some euro coins in the pocket of a pair of trousers that were left on the table. The coins were gone afterwards. This situation made us feel even more unsafe.
Unfortunately, due to this issues, especially the security concerns and the missing money, I cannot recommend this hotel.

2026-02-14 • via Nuitee
P
Pera • couple • it
1
2026-02-13 • via Nuitee
M
Manzone • family_with_children • it
10
2026-02-12 • via Nuitee
A
Annalaura • solo_traveller • it
4
non ci tornerei
Pros:

I letti non erano male e comunque la vista era carina

Cons:

Abbiamo soggiornato a novembre, faceva freddissimo, il condizionatore ( che era l’unico riscaldamento disponibile in camera ) funzionava poco e soprattutto noi non avevamo il telecomando per regolarlo, anche dopo che abbiamo riferito che avessimo freddo non ce lo hanno voluto lasciare!! lo staff non era molto cordiale, anzi. il bagno fatiscente ma vabbe per il prezzo uno non si aspetta il lusso, ma almeno non dormire tremando dal freddo!

2026-02-11 • via Nuitee
E
Elian Eliceo • solo_traveller • es
10
2026-02-11 • via Nuitee
D
Diana • family_with_children • at
4
2026-02-10 • via Nuitee
E
Edvard Jaber Krisjak • solo_traveller • si
3
Hotel je davno nazaj imel 4*, sedaj se oglašuje za 3* hotel, ne zasluži pa NITI 2*, vsaj soba 41 NE!
Pros:

Hotel ima le dobro lokacijo, to pa je tudi vse...rečeno na kratko ...SORRY

Cons:

Vrata sobe poškodovana posledično prepih, mrzla soba, air condition klima pokvarjena/ poškodovana ..dobil za gretje prenosni kalorifer !!! Zavese v sobi poškodovane, tapete tudi...postelja podobna pogradom v vojašnici....tepih/ tapison umazan; se dobro da sem imel svoje copate...

2026-02-10 • via Nuitee
N
Natia • family_with_children • ge
10
2026-02-09 • via Nuitee
Соколова • extended_group • cz
4
2026-02-08 • via Nuitee
M
Mirko • family_with_children • es
10
Pros:

Ubicación
Calidad atención personal
Tener restaurante
Cercano a muelle de góndolas

2026-02-08 • via Nuitee
F
Francesco • extended_group • it
3
2026-01-31 • via Nuitee
S
Silvia María • extended_group • es
7
Un hotel asequible en una localización inmejorable
Pros:

La localización es buenísima y el personal muy amable . El precio para ser Venezia es muy bueno.

Cons:

Nuestra habitación era un bajo y se sentía fría y húmeda . La calefacción era un split que hacía un ruido del demonio y no te dejan el mando para apagarlo. La ducha continuaba con el suelo del baño y se empapaba todo.

2026-01-31 • via Nuitee
J
Jhojan Alexander • couple • co
10
Pros:

Muy cómodo la habitación tenía vista al canal algo mágico

2026-01-30 • via Nuitee
A
Antoni Vicenç • family_with_children • es
7
2026-01-30 • via Nuitee
G
Ghazaryan • couple • am
2
This hotel was the dirtiest among the list of hotels I had visited before.
2026-01-29 • via Nuitee
S
SASHKO • couple • mk
10
2026-01-28 • via Nuitee
A
Alona • couple • gb
4
Не заселяйтесь
Pros:

Тільки локація

Cons:

Номер в поганому стані , холодна вода, холодний номер, ми спали в одязі, не працює вай фай. Коли підійшла на рецепшн і попросила замінити номер бо фотографії на сайті і в реальному житті максимально різні.

2026-01-28 • via Nuitee
V
Vivien • couple • hu
4
Pros:

Jó volt az elhelyezkedése

Cons:

Koszos volt a szoba, kényelmetlen az àgy és egy nagyon vékony lepedő volt a takaró. Volt plusz pléd a szekrényben de az meg kellemetlen anyagú. Nem annyira hasonlított a képekre.

2026-01-27 • via Nuitee