62 Castle Street Hotel

Hotels
8.8 (3623 reviews)
62 Castle Street , Liverpool , gb

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with plumbing
Noise from nearby bar

Categories

Cleanliness
8.43
Rooms were clean and spacious, but some reviews mentioned issues with noise affecting cleanliness perception.
Service
9.2
Staff were friendly and helpful, contributing positively to the stay experience.
Location
9.24
Multiple reviews highlighted the fantastic location in the city center.
Room Quality
8.69
Rooms are generally spacious and comfortable, though some concerns about plumbing and maintenance were noted.
Amenities
8.62
Breakfast was praised, but there were mentions of cramped dining conditions.
Value for Money
8.68
Perceived as good value given the central location and overall quality.
Food and Beverage
8.53
Breakfast was excellent for some, but others noted room for improvement in service and variety.
Overall Experience
9
Overall stay was pleasant with a few minor issues that didn't detract significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:54

Property Description

City Views and Convenient Location
Enjoy stunning views of Liverpool from our 4-star hotel located just 700 metres from Royal Court Theatre. Situated only 300 metres from Liverpool ONE, and within 800 metres of the city centre, 62 Castle Street Hotel offers the perfect blend of city excitement and comfort.

Modern Amenities for a Comfortable Stay
Each room is thoughtfully equipped with a desk, flat-screen TV, and a private bathroom. With complimentary WiFi, a shared lounge, and room service, we ensure a seamless and enjoyable stay for all our guests.

Near Major Attractions and Transportation
Explore Liverpool's top attractions such as Albert Dock and Liver Building, all within reach. Plus, with Liverpool John Lennon Airport just 13 km away, your travels are made easy. Book your stay at 62 Castle Street Hotel now for an unforgettable experience!

Important information:

Please contact the hotel directly for any group bookings to see what restrictions apply.
Please fill in online check in form.

Please be aware some advertised extras i.e bath robes and chocolates are not available on reduced rates rooms.
As these rates are a special promotion.

We do not allow anyone in the hotel after 10pm other than the guests named on the booking.
A late fee will be charged if you check out later than 11am

For Suite for 10 people deposit is £250 check out 12pm.

Please note an ID is needed for children upon checking in. Please contact the hotel for further information.

Please note that if caught smoking in the room your deposit will be retained.

Late checkout with out permission will be at a fee minimum of £25- £100.

We do not offer twin beds' 1-2 guests share a bed. Sofa bed made up will be at a surplus of £50 unless paying for 3 people.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.8
Based on 3623 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.53
Overall Experience: 9
C
Cheryl couple ca
9
Fab place to stay to visit the home of the Fab Four. Would definitely recommend it!
Pros:

Fantastic location with amazing views. The room was very accommodating. Breakfast in the room was great…and no extra charge.

Cons:

They didn’t clean the room during our stay or make the bed. Parking was a problem. Not free and a bit far away.

2026-05-16 via Nuitee
D
David solo_traveller gb
8
2026-05-16 via Nuitee
K
Keith couple gb
10
Excellent value for money
Pros:

The location was excellent. Staff were very friendly.

2026-05-16 via Nuitee
S
Stephen couple gb
7
Excellent Location. Hotel has a good vibe.
Pros:

The decoration of the hotel was very good. Good vibe. Room was spacious. Good views from bedroom window. Comfortable bed. Bathroom a good size. Helpful staff. Breakfast staff very good.
Excellent location.

Cons:

We expected from experience that our room would be cleaned during our 4 night stay. It was not cleaned once!
Breakfast choice not good. Quality of some of the cooked breakfast low. sausage poor quality.
Bath /shower controls poor.
Check in on line system not good. A waste of time!

2026-05-16 via Nuitee
L
Laure solo_traveller fr
9
Pros:

Très bel hôtel avec de belles prestations

Cons:

Rien

2026-05-15 via Nuitee
M
Martin couple gb
7
Style before function.
Pros:

Great location. Pleasant staff.

Cons:

Big room but too dark. No heating working, radiators in room but no heat. No windows or forced ventilation in bathroom. Breakfast served in bar lounge where all tables are high stool tables or benches, no standard seating for persons with limited mobility.

2026-05-15 via Nuitee
J
Janice couple gb
9
2026-05-15 via Nuitee
J
Jon solo_traveller gb
7
Pros:

Fantastic room, spacious and clean.

Cons:

Fantastic location, but incredibly noisy. Not the best place to stay if you want to sleep before 2am.

2026-05-14 via Nuitee
S
Sarah couple gb
8
Comfortable bed!
Pros:

Location

Cons:

Little tired in places. Ie shower wasn’t very good.

2026-05-14 via Nuitee
F
Francois extended_group fr
9
Belle étape !
Pros:

Emplacement magnifique
Belles chambres spacieuses

Cons:

Pas de buffet au petit déjeuner
Trop de mails et messages de la part de l’hôtel avant l’arrivée

2026-05-14 via Nuitee
P
Paul Carden couple gb
8
Nice location, had quite a pleasant stay, needs more lighting, also heating could come on in the morning as it was quite
Pros:

Location Nice size room , nice view over the streets.

Cons:

Not enough lights in the room, very dark, heating didn’t come on in the morning quite chilly .

2026-05-14 via Nuitee
V
Varina couple gb
8
Great place to stay within walking distance of Lime Street Station and the ferry port.
Pros:

We stayed in Room 102 which is in fact a small suite. Kingsize comfortable bed. Large bathroom with bathtub and shower over. Seating area with sofa, TV, dining table & chairs, dressing table with large mirror over. Quirky but comfortable and very reasonably priced. A residents bar with friendly and helpful staff.

2026-05-14 via Nuitee
M
Marilyn solo_traveller us
4
Pros:

Large room in great location.

Cons:

Cold. Said heat would come on. It never did. They did give us a space heater. Said towel rack comes on automatically. It never did. False floor was VERY squeaky. Lights only in the bedroom area. No lights in table and couch area. Vacuuming was only in the middle, but not on the edges. Won't go back.

2026-05-13 via Nuitee
G
Grégoire solo_traveller fr
7
Hôtel bien situé, avec beaucoup de charme, mais ...
Pros:

Très bon Emplacement.
Chambre spacieuse.
Hôtel qui a du caractère.

Cons:

Chambre mal isolée du Bruit extérieur. Nous avons été gêné par de la musique et la circulation

Chambre froide, sans moyen de chauffage allumable.

2026-05-13 via Nuitee
L
Linda couple gb
8
A very comfortable stay
Pros:

The hotel is in a very convenient, central location. The suite we were allocated was spacious, nicely decorated and clean. Linens were good quality. Staff were friendly and helpful.

Cons:

Traffic noise started around 5.00 am. I don't know whether it is possible to soundproof the windows as the building is very old. Breakfast is a very limited choice.

2026-05-13 via Nuitee
M
MICHAEL couple gb
9
ENJOYED OUR STAY, DISAPPOINTED ABOUT HEATING, WILL GO BACK.
Pros:

ROOM WAS AMAZING, STAFF VERY FRIENDLY, LOCATION EXCELLENT.
VERY IMPRESSED WITH THE BUILDING.

Cons:

ROOM WAS COLD IN THE EVENING, COULDN'T GET HEAT TO COME ON, REPORTED IT TO STAFF MEMBER, SHE SAID SHE WOULD GET SOMEONE TO GO AND SWITCH IT ON, THAT DIDN'T HAPPEN.
TOWEL RAIL IN BATHROOM WAS LEAKING.

2026-05-12 via Nuitee
R
Ruth solo_traveller gb
9
Such great value . Loved that they provided bathrobes as well. Would thoroughly recommend.
Pros:

The location and the size of the room.

Cons:

I arrived a couple of hours before check in and the desk was unmanned and therefore I couldn’t get in the building. There was a number on the door but it took a while to get through. A cleaner let me in and she was friendly and helpful. I was able to leave a small bag.

2026-05-12 via Nuitee
M
Meinir couple gb
8
2026-05-12 via Nuitee
J
Jill couple gb
3
We made the best of our stay but would not recommend this hotel to friends or family.
Pros:

The location was excellent for what we wanted to do and see.

Cons:

The details and photos of hotel were not a fair reflection of the reality. It is not a 4 star hotel. We paid for an Executive King Suite and our room was not as depicted. No balcony and a woeful shower over the bath. Special request for sheets and blankets not actioned as promised. Breakfast menu had to be ordered the day before and time agreed so no flexibility. No restaurant so ate in our room. Chairs too low for the table. Parking advertised but it’s actually an 8 minute walk away. The small bar area was incredibly noisy and busy …. Or empty! Staff were polite and it’s obviously not their fault for the misrepresentation in advertising. Booking.com should give more clarity and ensure that details are more honest and transparent. We started our short break feeling very frustrated by having to express and explain to the single member of staff available our feelings of disappointment.

2026-05-11 via Nuitee
C
Christian couple de
9
2026-05-11 via Nuitee