Hotel Le Grand Chalet Gstaad

Hotels
Independent
9.8 (69 reviews)
Neueretstrasse 43, Gstaad, Saanen, BE, 3780 , Saanen , CH

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
Terrace
Luggage storage
Sauna
Ski storage
Concierge service
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Incredible staff
Excellent overall experience
Cons:
Poor access road

Categories

Cleanliness
9.28
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
10
The staff were available to help wherever possible, and exceptional door-to-door service was provided.
Location
10
Location is good, but the access road was poorly maintained.
Room Quality
9.78
Standard quality for this hotel tier.
Amenities
9.78
Standard quality for this hotel tier.
Value for Money
9.78
Standard quality for this hotel tier.
Food and Beverage
9.78
Standard quality for this hotel tier.
Overall Experience
10
Just an absolutely fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:41

Property Description

Luxurious Amenities
Indulge in the outdoor pool, sauna, and fitness center for a rejuvenating experience.

Dining and Entertainment
Savor delectable meals at La Bagatelle or enjoy room service and drinks at the bar/lounge.

Convenience and Comfort
Experience top-notch services like complimentary Wi-Fi, concierge assistance, and a free area shuttle for nearby attractions.

Experience the ultimate blend of luxury and convenience at Hotel Le Grand Chalet Gstaad. Book now for an unforgettable stay.

Important information:

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.8
Based on 69 reviews
Cleanliness: 9.28
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
H
Hunterlitter Couples
10
Most wonderful hotel
Pros:

What a wonderful hotel with the best staff and the most amazing food. The room was lovely and exceptionally clean. Super comfy bed!
Very dog friendly and serene walks right on your door step. If you don’t fancy walking, the hotel offers a free transfer service till 5.30pm each day. Would highly recommend this wonderful hotel.

2026-01-21 via Tripadvisor
K
Katrin
10
Pros:

x

2025-08-24 via Nuitee
A
anne partner
10
Pros:

The staff were available to help wherever possible

2025-08-24 via Nuitee
J
Justin
10
Pros:

Just an absolutely fantastic experience. The staff is incredible. The front desk staffer actually drove us to the train station on the way out. Talk about door-to-door service! I can’t wait to come back in the winter to ski. I will definitely stay here.

2025-07-22 via Nuitee
A
ALBERTO partner
10
Pros:

Ottima struttura peccato che la strada per raggiungerla fosse dissestata

2025-07-12 via Nuitee
P
Piyush family_with_children
10
Pros:

Beautiful property, amazing staff and food!

2025-07-02 via Nuitee
R
Richard
10
Great option in Gstaad
Pros:

We stayed 4 nights - the last leg of our first holiday in Switzerland.
Great location overlooking Gstaad.
Food great - Michelin rated.
Great base for holiday in the region.

2025-07-01 via Nuitee
J
Jorge family
10
Pros:

Exceptional in every way

2025-02-20 via Nuitee
R
rytelka Couples Warsaw, Mazovia Province, Central Poland
10
A location not to be missed in Gstaad
Pros:

Phenomenal food, very good wine selection, excellent service, would go back in a heartbeat! We stayed at the Hotel Le Grand Chalet for a skii weekend with our friends and we enjoyed it very much. The rooms were spacious and comfortable and the staff went out of their way to pamper us.

2025-02-09 via Tripadvisor
C
Crisyael
10
Pros:

Excelente

2025-01-25 via Nuitee
R
Rishabh family
10
Pros:

It is a once in a lifetime experience to stay in this property. Staff is top notch so is the property. Staff even went out of their way to prepare dinner for us where they had to reheat our ready to eats. If there were more than 5 stars for rating, I would give them all to this property.

2024-10-07 via Nuitee
N
Navdeep
10
Pros:

Beautiful hotel and service

2024-10-01 via Nuitee
C
Constance
10
Pros:

Wonderful week-end. The hotel staff’s superb attention to detail along with an excellent restaurant and fantastic view were the highlights.

2024-09-24 via Nuitee
A
anne partner
10
Pros:

A lovely welcoming hotel in a beautiful setting.

2024-08-25 via Nuitee
M
Matthieu family_with_children
8
Pros:

Nice place

2024-08-21 via Nuitee
M
Mina family
10
Pros:

Absolutely beautiful hotel and wonderful, kind staff. Would definitely return!

2024-06-25 via Nuitee
A
ANA family
10
Pros:

Wonderful

2024-01-30 via Nuitee
A
ANA family
10
Pros:

Wonderful

2024-01-29 via Nuitee
G
Gil partner
10
Pros:

Nestled in a stunning location, this hotel captivates with its breathtaking views of the Alpine mountains. The exceptional service from the friendly staff enhances the overall experience, making it truly memorable. Don’t miss the opportunity to indulge in the exquisite offerings at the hotel’s restaurant – a definite highlight of your stay.

2023-12-10 via Nuitee
P
paramvir
10
Pros:

Excellent hotel. Everything was great during our stay. Thank you .

2023-07-06 via Nuitee