Golden Residence Hotel

Hotels
8.6 (3316 reviews)
Rua Do Cabrestante 25 , Funchal , pt

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Friendly staff
Cons:
Inconsistent service at reception
Outdated bathrooms
Some amenities needed improvement

Categories

Cleanliness
7.73
Issues mentioned with some bathrooms and room cleanliness.
Service
9
Generally friendly and attentive staff, although some issues with the reception were noted.
Location
9.24
Fantastic location directly over the cliffs as mentioned in several reviews.
Room Quality
7.69
Rooms noted to be somewhat dated, but generally comfortable.
Amenities
8.72
Good amenities but some issues with sauna temperature reported.
Value for Money
8.38
Good overall value according to most reviews despite some shortcomings.
Food and Beverage
9.23
Buffet breakfast and dinner options were praised for quality and variety.
Overall Experience
8.8
Overall experience at the hotel was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:28

Property Description

Panoramic Views of Praia Formosa
Experience breathtaking views of the largest pebble beach in Madeira right from your private balcony at Golden Residence Hotel.

Luxurious Accommodation and Amenities
Enjoy modern rooms and apartments equipped with air conditioning, flat-screen TVs, and kitchenettes in select units. Indulge in regional and international cuisine at Golden Flavours Restaurant and unwind with a variety of drinks at Golden View Bar.

Relaxation at GoldenSpa
Pamper yourself with health and beauty treatments at GoldenSpa, featuring hot stone massages, a heated indoor pool, and a meditation room for ultimate relaxation.

Book your stay now at Golden Residence Hotel to explore Funchal's city center and the stunning Cabo Girão cliffs just a stone's throw away.

Important information:

One child from 3 to 12 years old can stay for free in the existing sofa bed. This is only available in Suites and Apartments.

Please note that the safety deposit box has a cost of EUR 1.7 per day.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made with a third party credit card, any previous charges will be reimbursed and the full payment will be requested upon check-in.

Dogs and Cats under 5kg are allowed, the guest must pay a 100 EUR security deposit plus 25 EUR per day to bring the pet.

Please note that the hotel only accept dogs and cats in Apartments or Premium Apartments room types.

From 5pm only adults (over 16) are allowed in the spa area and indoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 15, 2026 until Wed, Jul 15, 2026
Spa/wellness center is closed from 2026-07-15 until 2026-05-15
Sauna is closed from 2026-07-15 until 2026-05-15
Fitness center is closed from 2026-07-15 until 2026-05-15
Hot tub/jacuzzi is closed from 2026-07-15 until 2026-05-15

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3316 reviews
Cleanliness: 7.73
Service: 9
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 9.23
Overall Experience: 8.8
R
Roger • couple • fr
9
Bon séjour. Très bien globalement
Pros:

Tout était parfait
Bel hôtel
Les espaces sont beaux
Bon emplacement
Belle vue
Accès rapide à des commerces et restaurants

Cons:

Piscine intérieure un peu froide

2026-05-09 • via Nuitee
B
Bartłomiej • solo_traveller • nl
9
2026-05-09 • via Nuitee
P
Petr • couple • cz
8
Běžná kvalita
Pros:

Lokalita skvělá, hezký venkovní bazén, výborné snídaně

Cons:

Ve wellness smrdělo Desinfekcí, působilo neútulně, nakonec jsme tam raději plavat nešli, sauna byla mimo provoz . Bylo by dobré mít elektrický topný žebřík v koupelně na usušení bot , když dorazíte z hor po dešti

2026-05-09 • via Nuitee
H
H • family_with_children • be
6
Overall hotel seems to cater for large adult groups/tours rather than individuals with kid(s).
Pros:

Location.
Room was cleaned well daily.

Cons:

Sauna wasn’t working. Heated indoor pool was very cold even for adults. I and my child were shivering after 10mins in the pool. Another family were experiencing similar cold, well below usual expectation of “heated pool”. Pool in need of repair and deep clean. Having a heated pool was the reason we chose hotel especially for child so this didn’t meet expectations. Indoor pool not available to children after 17.00.

2026-05-09 • via Nuitee
S
Subin • family_with_children • nl
7
Okay
Pros:

Breakfast is big but quality wise average.

Cons:

Wifi was not good as the building was recently renovated. They noticed it only after complaining and took a day to solve it.

2026-05-08 • via Nuitee
E
Eduardo • couple • fr
8
2026-05-08 • via Nuitee
F
Franziska • solo_traveller • de
5
Viel Geld für wenig Komfort
Pros:

Zwei Buslinien hielten direkt am Hotel.

Cons:

Möbel im Zimmer waren ramponiert und und lieblos. Sofa speckig. Kühlschrank brummte Tagund Nacht ohne das er ein einziges mal ausging. Ebenso die Klimaanlage. Dafür aber keine Entlüftung im Bad. Bei offener Balkontür kam von 7-19 Uhr der Krach von der gegeüberliegenden Großbaustelle ins Zimmer ...
Der Frühstücksraum war viel zu klein für ein Hotel bestehend aus 3 Häusern.

2026-05-07 • via Nuitee
J
Jana • solo_traveller • sk
9
2026-05-07 • via Nuitee
P
Paula • solo_traveller • pt
9
2026-05-07 • via Nuitee
G
Gabriel • extended_group • fr
10
Le confort dans toute sa plendeur !
Pros:

Le personnel est incroyable ! Super accueillants, sympathiques et surtout très professionnels. Honnêtement la qualité du personnel est le point fort de l’hôtel, gardez-les !

2026-05-07 • via Nuitee
T
Tomi • couple • hu
10
Pros:

Tökéletes elhelyezkedés, rengeteg étterem és bevásárlóközpont a környéken. A garázsban megállás igaz plusz költséges, de teljesen megéri. A reggeli minden nap frissen fel volt töltve, bármikor mentünk,

Cons:

A szoba hőmérséklete kicsit hűvös volt számunkra. Viszonylag hidegebb időben voltunk és a központi szellőztetést nem lehetett nagyon melegebbre feltekerni.

2026-05-07 • via Nuitee
C
Cristina • couple • pt
8
2026-05-07 • via Nuitee
C
Cimadeira • solo_traveller • pt
5
2026-05-07 • via Nuitee
G
GeorgV • solo_traveller • de
6
2026-05-06 • via Nuitee
D
Drishya • couple • ie
10
Pros:

Awesome

2026-05-06 • via Nuitee
E
E. • couple • nl
9
Een hotel wat ik zeker aanbeveel. In de buurt goede restaurants, maar diner in hotel is ook goed en betaalbaar.
Pros:

Mooie en rustige locatie. Vriendelijk personeel, uitgebreid ontbijt en diner was ook perfect en gevarieerd.

Cons:

Matrassen van de bedden zijn hard.

2026-05-06 • via Nuitee
L
Liliana • couple • pt
10
2026-05-06 • via Nuitee
S
Sara • couple • hr
8
2026-05-05 • via Nuitee
L
Léo • couple • ch
3
2026-05-05 • via Nuitee
V
Vanessa • family_with_children • pt
6
Razoável
Pros:

O facto de ser apartamento.
Camas confortaveis
Bom Pequeno Almoço

Cons:

Quartos não insonorizados
O quarto era arranjado mas durante toda a estadia nao aspiraram o chão
Lençol do bebe manchado…

2026-05-04 • via Nuitee