Golden Residence Hotel

Hotels
8.6 (3486 reviews)
Rua Do Cabrestante 25 , Funchal , PT
+351 291 710 100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Friendly staff
Cons:
Inconsistent service at reception
Outdated bathrooms
Some amenities needed improvement

Categories

Cleanliness
7.73
Issues mentioned with some bathrooms and room cleanliness.
Service
9
Generally friendly and attentive staff, although some issues with the reception were noted.
Location
9.24
Fantastic location directly over the cliffs as mentioned in several reviews.
Room Quality
7.69
Rooms noted to be somewhat dated, but generally comfortable.
Amenities
8.72
Good amenities but some issues with sauna temperature reported.
Value for Money
8.38
Good overall value according to most reviews despite some shortcomings.
Food and Beverage
9.23
Buffet breakfast and dinner options were praised for quality and variety.
Overall Experience
8.8
Overall experience at the hotel was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:28

Property Description

Panoramic Views of Praia Formosa
Experience breathtaking views of the largest pebble beach in Madeira right from your private balcony at Golden Residence Hotel.

Luxurious Accommodation and Amenities
Enjoy modern rooms and apartments equipped with air conditioning, flat-screen TVs, and kitchenettes in select units. Indulge in regional and international cuisine at Golden Flavours Restaurant and unwind with a variety of drinks at Golden View Bar.

Relaxation at GoldenSpa
Pamper yourself with health and beauty treatments at GoldenSpa, featuring hot stone massages, a heated indoor pool, and a meditation room for ultimate relaxation.

Book your stay now at Golden Residence Hotel to explore Funchal's city center and the stunning Cabo Girão cliffs just a stone's throw away.

Important information:

One child from 3 to 12 years old can stay for free in the existing sofa bed. This is only available in Suites and Apartments.

Please note that the safety deposit box has a cost of EUR 1.7 per day.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made with a third party credit card, any previous charges will be reimbursed and the full payment will be requested upon check-in.

Dogs and Cats under 5kg are allowed, the guest must pay a 100 EUR security deposit plus 25 EUR per day to bring the pet.

Please note that the hotel only accept dogs and cats in Apartments or Premium Apartments room types.

From 5pm only adults (over 16) are allowed in the spa area and indoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, May 15, 2027 until Fri, Jul 30, 2027
Spa/wellness center is closed from 2027-07-30 until 2027-05-15
Fitness center is closed from 2027-07-31 until 2027-06-01
Hot tub/jacuzzi is closed from 2027-07-30 until 2027-05-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

8.6
Based on 3486 reviews
Cleanliness: 7.73
Service: 9
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 9.23
Overall Experience: 8.8
I
Ivan • couple • hr
2
Disappointing experience
Pros:

Kind receptionist and ice cream at arrival.

Cons:

We booked this hotel expecting a sea view, as the room photos showed a beautiful view over the cliffs and coastline. However, only upon check-in were we informed that the seaside building was under renovation and that our room was actually across the street, away from the sea.

The most unpleasant experience was discovering that someone had entered our room while we were out, moved our personal belongings and removed a brand-new kitchen table without our knowledge or permission. Reception initially had no reasonable explanation, and we felt like they took our table to give it to some other guest. Days later, we were told that management had simply been testing the furniture and decided to remove it. No replacement table was provided, despite the table being essential for comfortably using the kitchen. One employee told us that we have a kitchen table, and that we are mistaking it for an office desk. Silly me, after all those travels and hotels, I could not recognize a modern kitchen table with a notebook and pencil, an office desk lamp, and two drawers that was placed next to a wall. Even more surprisingly, the staff saw nothing wrong with entering an occupied room to remove furniture without informing the guests.

Parking was another issue. We paid for garage parking after being advised that outdoor spaces were usually full, only to return one evening and find all 10 garage spaces occupied. We were then directed to park in another building across the street.

The restaurant, pool and spa facilities were also located across the street. The pool area was unattended, while the spa and changing rooms appeared outdated. During breakfast, we witnessed staff dragging a hose across a dirty courtyard directly into the pool. The room felt a little chilly at night.

Hotel's casual attitude towards guest privacy and comfort is simply unacceptable, therefore I would not recommend anyone to stay here.

2026-10-31 • via Nuitee
C
Catalin • family_with_children • ro
10
Pros:

Very clean, very big apartment, easy free parking on the street, amazing view, good breakfast. Very good value for money.

2026-10-31 • via Nuitee
J
Jenny • family_with_children • se
8
Nice appartment for a family
Pros:

poolarea with a wonderful view. Breakfast and the room was nice

2026-10-31 • via Nuitee
S
Susanne • family_with_children • de
9
2026-10-31 • via Nuitee
T
Taras • family_with_children • ua
8
Pros:

swimming pool, breakfast, rennovated appartment, view, hall, coworking space, parking

Cons:

old apartments in block A are outdated and far from main facilities, noise, lack of space for cloth

2026-10-31 • via Nuitee
D
Denis • family_with_children • es
10
Great place, enjoyed every bit and every moment of it
Pros:

great breakfast, location, everything was enjoyable and overcome my expectations!

2026-10-30 • via Nuitee
D
Douglas • couple • gb
9
2026-10-30 • via Nuitee
D
Diana • family_with_children • pt
10
Gostamos muito da estadia
Pros:

Da parte exterior

Cons:

O facto de as crianças só poderem ir à piscina interior ate as 17h

2026-10-29 • via Nuitee
D
Diana • family_with_children • pt
10
2026-10-29 • via Nuitee
I
Isabelle • couple • fr
9
2026-10-28 • via Nuitee
R
Remond • couple • fr
8
2026-10-28 • via Nuitee
A
Amândio Gonçalves Lopes Lobo • family_with_children • pt
8
2026-10-27 • via Nuitee
C
César • family_with_children • pt
10
2026-10-27 • via Nuitee
A
ANTONIO • couple • pt
8
2026-10-26 • via Nuitee
V
Vieira • couple • pt
9
Pros:

Localização quarto simpatia dos empregados

Cons:

Spa poderia ter mais coisas

2026-10-25 • via Nuitee
T
Tony • couple • pt
5
2026-10-23 • via Nuitee
B
Belén • family_with_children • es
10
Para volver
Pros:

Estuvimos tres personas en un apartamento que era amplio, cómodo y tenía la cocina bien equipada. El personal de recepción fue súper amable. Llegamos bastante tarde, sobre las 22:30, y nos recomendaron un sitio cercano para cenar. Incluso llamaron para preguntar si podíamos ir.
Fuimos en octubre y pudimos aparcar fuera sin problema. La ubicación también está muy bien para coger la vía rápida y moverse por la isla.
El desayuno nos encantó, ¡había de todo! Incluso chía hidratada en agua y en leche. Pero lo mejor, sin duda, era poder desayunar en la zona exterior del comedor, con vistas a la piscina y al mar.
Y otro punto a favor: ¡la piscina exterior está climatizada!
Estuvimos muy a gusto y nos llevamos muy buen recuerdo de la estancia. ¡Lo recomendamos!

2026-10-21 • via Nuitee
R
Rita Boruhov • family_with_children • il
4
Pros:

המיקום של המלון היה בסדר גמור, קרוב יחסית ברכב לעיר העתיקה .

Cons:

קודם כל בחרתי במלון בגלל חניה אבל כשהגענו נאמר לי שהחניה ברחוב והיא בתשלום .
שנית, מקלחת בלי דלת!! זה ממש להתקלח בפינה של המקלחון ולהתפלל שהמים לא יצאו החוצה.
מסדרון קודר . היה נחמד להוסיף עוד מנורה או שתיים ..

2026-10-21 • via Nuitee
E
Elena María • family_with_children • es
10
Estancia de 10 en familia
Pros:

Personal super amable con el bebe, cama muy grande y comoda (suficiente para dormir 2 personas y un bebe de sobra), ademas de la cuna muy cuidada. Muy muy espacioso. Supermercado, restaurantes y centro comercial cercanos. Y lo mejor la piscina exterior climatizada!!! Ademas de la interior y el jacuzzi que también pudimos disfrutar con la peque

Cons:

Por decir algo, cocina algo mejor equipada (no había sartén y habría estado bien algun kit de basicos como aceite, sal, bolsas de basura, papel de cocina)

2026-10-20 • via Nuitee
V
van Drongelen • couple • nl
9
Pros:

Lokatie, rust en verzorging.

Cons:

Geen grote dingen. Ontbijt start pas half 8.

2026-10-20 • via Nuitee