The Manor Hotel

Hotels
8.2 (1072 reviews)
Brecon Road , Crickhowell , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable amenities
Cons:
Poor WiFi
Tired-looking rooms
Inconsistent food portion sizes

Categories

Cleanliness
7.61
Room was clean; however, there was a noted issue with the state of the bath/shower screen.
Service
8.78
Outstanding service from staff; very attentive and friendly.
Location
8.82
Beautiful location with stunning views, but accessibility requires a car.
Room Quality
7.77
Rooms were spacious and comfortable, but some were described as tired looking.
Amenities
8.3
Leisure facilities and extra amenities such as sauna and steam room praised.
Value for Money
7.96
Good quality food served; however, portion sizes at breakfast could be larger.
Food and Beverage
8.41
Breakfast and dinner selections were great with well-prepared meals.
Overall Experience
7.98
Overall a very pleasant stay with minor issues that did not overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Mountain-top Retreat with Stunning Views
Located high on the side of the Black Mountains, this hotel offers a tranquil escape with breathtaking views of the Usk Valley.

Luxurious Amenities for Relaxation
Enjoy top-notch facilities including a fully equipped gym, indoor pool, and a farm-to-table restaurant serving fresh ingredients from their own farm.

Adventure Awaits in Brecon Beacons National Park
Explore the great outdoors with easy access to public pathways, market towns like Crickhowell and Abergavenny, and various outdoor activities amidst the beautiful countryside.

Book now for an unforgettable stay at our mountain retreat!

Important information:

Please note there will be an additional cleaning charge of 10GBP per night for pets.

We don't have EV charging facilities at the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    Children up to and including 5 years old stay for £20 per person per night when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1072 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.41
Overall Experience: 7.98
J
John solo_traveller gb
10
2026-03-21 via Nuitee
C
Christopher solo_traveller gb
10
Pros:

Great location, very friendly place to stay and comfortable room

Cons:

Shower was hit and miss! Low pressure and hose connection needed replacing

2026-03-21 via Nuitee
C
Christopher solo_traveller gb
10
Pros:

Great location, very comfortable and very friendly place to stay

Cons:

Shower could do with an upgrade

2026-03-21 via Nuitee
H
Helen couple gb
10
Spring get away
Pros:

Perfect

Cons:

Nothing

2026-03-20 via Nuitee
C
Carole solo_traveller gb
9
2026-03-20 via Nuitee
G
Gary solo_traveller gb
10
2026-03-19 via Nuitee
D
Darren couple gb
10
2026-03-18 via Nuitee
S
Steven solo_traveller gb
8
Top overnight stay
Pros:

Great location, fantastic staff, superb value

Cons:

Nothing to note

2026-03-18 via Nuitee
P
Patrick couple at
6
2026-03-18 via Nuitee
E
Elaine solo_traveller gb
9
2026-03-17 via Nuitee
J
Joanna solo_traveller gb
9
2026-03-17 via Nuitee
J
Julia solo_traveller gb
8
Pros:

The view, the breakfast and the bed were excellent.

Cons:

No Internet so the tv channels were limited and ir was hard to.work from my room. Also a dodgy shower over a bath which was either boiling or cold.

2026-03-15 via Nuitee
K
Karin solo_traveller gb
8
I was very comfortable and would stay there again
Pros:

Lovely location, convenient for the walking festival I wanted to take part in, lovely room with a brilliant view across the valley, nice size, very comfortable, clean,, lovely bathroom, the hotel itself was stylish with plenty of room for everybody, nicely furnished. It was very quiet. I liked the old trees all around. Staff were very friendly and inquired, whether everything was ok. Superb breakfast!

2026-03-10 via Nuitee
K
Kevin solo_traveller gb
10
2026-03-09 via Nuitee
M
Morten solo_traveller gb
8
Pros:

Big comfortable bed, clean sheets and the room had a great view, friendly staff when you could find them, my partner enjoyed the spa facilities, you could not fault the breakfast and the restaurant staff!

Cons:

Nobody to be found at the bar when we wanted a drink.. Carpets were old and tatty and there was evidence of there having been a fire in our room where the carpet had been burnt... The shower tray had black mold and the seal was coming off. There was only one small body wash and one small hair conditioner and one bath towel in the room despite being booked for two people - although reception did give us extra towels straight away when we flagged this up. The instant coffee tasted very old and just terrible. The decor in the vestibule was a strange mismatch of beautiful old shields and mirrors with tasteless 'contemporary' art and hideous plastic flowers in the reception ☺️

2026-03-08 via Nuitee
I
Irene couple gb
9
Beautiful setting with lovely staff and spa.
Pros:

Wonderful views . Beautiful location.Friendly staff, well appointed room. Bonus to have a lovely spa in which to relax.Very tasty food. One felt very at home here.

Cons:

Liked it all

2026-03-05 via Nuitee
J
jennifer family_with_children se
9
A lovely relaxing stay in a beautiful setting
Pros:

Great stay, Charlotte made us feel so welcome and we enjoyed the pool and steam room particularly. All food we had was excellent too

2026-03-04 via Nuitee
D
David solo_traveller gb
8
Will definitely come again. Great location and staff :)
Pros:

Room and view exceeded expectations :)

2026-03-03 via Nuitee
H
Hayley couple gb
5
Staff may need more training..
Pros:

I recently stayed at this hotel and unfortunately the check-in experience wasn’t the best. The process felt disorganised, although I do appreciate that the receptionist personally showed us to our room, which was a nice touch.

Dinner service was quite disappointing. We had to wait a long time for our food, and we were required to book a table even though the restaurant didn’t appear busy at all. We also experienced some difficulty trying to arrange our breakfast time the following morning, which added to the frustration. That said, the food itself was very good and definitely made up somewhat for the slow and confusing service.

Overall, while there were a couple of staff members who provided great service, most of the team didn’t seem particularly knowledgeable about hospitality, which affected the overall experience.

Cons:

On a positive note, the lady working at breakfast was extremely welcoming and friendly — unfortunately I didn’t catch her name, but she really stood out. The older gentleman at checkout was also excellent and very professional.

2026-03-02 via Nuitee
P
Peter couple gb
8
Staff very responsive to customer needs
Pros:

Staff very helpful despite severe weather related problems.

2026-03-01 via Nuitee