Hotel Aroi Ponferrada

Hotels
8.3 (2276 reviews)
Marcelo Macias, 4 , Ponferrada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Cons:
Limited Parking
Breakfast Variety

Categories

Cleanliness
8.54
Most reviews highlight the hotel as being orderly and clean.
Service
8.51
Multiple reviews mention excellent service, particularly from reception staff.
Location
8.25
While many appreciated the central location, some noted distance from historical sites.
Room Quality
8.4
Guests found rooms comfortable, mentioning good beds and space.
Amenities
8.03
Amenities were generally adequate but could be improved, such as parking availability.
Value for Money
8.29
Value perceived as good due to clean, well-maintained rooms at reasonable prices.
Food and Beverage
7.84
Breakfast was mentioned as lacking variety but generally satisfactory.
Overall Experience
8.51
Overall, guests expressed satisfaction and indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 00:40

Property Description

Convenient Location and Amenities

The Aroi Ponferrada Hotel is ideally situated near Ponferrada’s main shopping district, providing easy access to the Templar Castle and Museo Bierzo. Guests can enjoy complimentary Wi-Fi and minibars in a modern setting with flat-screen TVs, air-conditioning, and free stay for children.

Relaxing Spaces and Services

Unwind in the quiet lobby reading area with access to newspapers, or savor a buffet breakfast at the hotel. The on-site café offers a variety of drinks and snacks for your convenience throughout the day.

Perfect for Explorers and Business Travelers

Located close to the Camino de Santiago's final city stop before Galicia, and near the business hub on Avenida de España, Aroi Ponferrada Hotel provides a comfortable stay with nearby public parking. Start your adventure or business trip with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2276 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.25
Room Quality: 8.4
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
A
Alessandro • solo_traveller • es
10
Bonito
Pros:

Si molto bella

Cons:

Niente tutto ottimo

2026-05-17 • via Nuitee
A
Anel • solo_traveller • za
7
Good location with good breakfast
Pros:

Bel om

Cons:

Old carpets
Needs revamp

2026-05-16 • via Nuitee
C
christopher graham • solo_traveller • gb
10
Would recommend to any visitors an amazing hotel
Pros:

The modern decor lovely welcome by very professional staff

Cons:

Would love to have seen an earlier check in time as a Camino walker having walked many miles 3.30 was a late check in but there was a quiet area where I could rest, plus for a 4 star hotel would have loved to have seen Netflix on tv for the foreign travellers but this did NOT effect my stay and was an amazing hotel

2026-05-15 • via Nuitee
V
Victor • couple • es
8
Pros:

El personal molt amable

Cons:

Tot molt be

2026-05-14 • via Nuitee
M
Manuel • solo_traveller • es
5
2026-05-14 • via Nuitee
J
Julie • extended_group • gb
10
2026-05-13 • via Nuitee
J
JOSE RAMON • solo_traveller • es
8
2026-05-13 • via Nuitee
O
OLS • solo_traveller • es
8
2026-05-13 • via Nuitee
K
Kozak • solo_traveller • pl
10
2026-05-12 • via Nuitee
N
Nerea • solo_traveller • es
10
2026-05-11 • via Nuitee
J
Jesus • extended_group • es
9
Excelente información de la persona encargada de recepción
Pros:

OK

Cons:

Silicona sucia en los baños

2026-05-11 • via Nuitee
J
Juan Sebastián • solo_traveller • es
8
2026-05-11 • via Nuitee
P
Pascale • family_with_children • fr
8
Pros:

Hôtel proche de la gare

2026-05-11 • via Nuitee
E
Elzbieta • solo_traveller • us
8
2026-05-11 • via Nuitee
C
Caroline • solo_traveller • gb
7
2026-05-09 • via Nuitee
M
María • couple • es
9
Pros:

Nos gustó mucho

2026-05-09 • via Nuitee
C
Cortijo • solo_traveller • es
10
Pros:

Habitación amplia y cómoda, personal atento y desayuno muy completo

2026-05-09 • via Nuitee
M
MªDolores • extended_group • es
9
Hotel limpio y cómodo
2026-05-08 • via Nuitee
P
paloma • solo_traveller • es
8
Fabuloso
Pros:

La ubicación es ideal . Está en pleno centro y a un paseo del castillo de los templarios. Habitación muy cómoda y muy buen desayuno.

Cons:

Lo único que no nos gustó es que el agua de la ducha fluctuaba de temperatura y llegaba a salir fría en algún momento y otros ardiendo. Lo comunicamos en recepción y quedaron en mirarlo.

2026-05-08 • via Nuitee
V
Verónica • solo_traveller • es
8
Pros:

Todo

Cons:

Nada

2026-05-08 • via Nuitee