Hotel Aroi Ponferrada

Hotels
8.3 (2196 reviews)
Marcelo Macias, 4 , Ponferrada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Cons:
Limited Parking
Breakfast Variety

Categories

Cleanliness
8.54
Most reviews highlight the hotel as being orderly and clean.
Service
8.51
Multiple reviews mention excellent service, particularly from reception staff.
Location
8.25
While many appreciated the central location, some noted distance from historical sites.
Room Quality
8.4
Guests found rooms comfortable, mentioning good beds and space.
Amenities
8.03
Amenities were generally adequate but could be improved, such as parking availability.
Value for Money
8.29
Value perceived as good due to clean, well-maintained rooms at reasonable prices.
Food and Beverage
7.84
Breakfast was mentioned as lacking variety but generally satisfactory.
Overall Experience
8.51
Overall, guests expressed satisfaction and indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 00:40

Property Description

Convenient Location and Amenities

The Aroi Ponferrada Hotel is ideally situated near Ponferrada’s main shopping district, providing easy access to the Templar Castle and Museo Bierzo. Guests can enjoy complimentary Wi-Fi and minibars in a modern setting with flat-screen TVs, air-conditioning, and free stay for children.

Relaxing Spaces and Services

Unwind in the quiet lobby reading area with access to newspapers, or savor a buffet breakfast at the hotel. The on-site café offers a variety of drinks and snacks for your convenience throughout the day.

Perfect for Explorers and Business Travelers

Located close to the Camino de Santiago's final city stop before Galicia, and near the business hub on Avenida de España, Aroi Ponferrada Hotel provides a comfortable stay with nearby public parking. Start your adventure or business trip with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2196 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.25
Room Quality: 8.4
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.51
C
Cristina • couple • es
10
2026-03-21 • via Nuitee
P
Paloma • couple • es
8
2026-03-20 • via Nuitee
A
Alberto • couple • es
8
Cómodo y limpio
Pros:

Camas cómodas y buena limpieza

Cons:

Almohadas demasiado finas

2026-03-20 • via Nuitee
D
Dolores • solo_traveller • es
8
En general bien, el personal muy bien. El desayuno fantástico!
Pros:

Está céntrico.

Cons:

Las habitaciones muy pequeñas.

2026-03-20 • via Nuitee
N
Natalia • solo_traveller • de
9
Pros:

Sehr bequemes Bett

Cons:

Frühstück erst ab 07:30

2026-03-20 • via Nuitee
J
jlcastaneda • couple • es
8
2026-03-19 • via Nuitee
F
Fernando • solo_traveller • es
9
Hotel agradable y centrico
Pros:

Situación y amabilidad del personal.

2026-03-19 • via Nuitee
T
Tatiana • couple • pt
8
Pros:

Quarto muito confortável e espaço.
Renovado recentemente.

Cons:

Pequeno almoço muito fraco

2026-03-18 • via Nuitee
J
Juan Antonio • couple • es
9
2026-03-18 • via Nuitee
E
edgar antonio • couple • es
9
Pros:

Muy buen desayuno, la ubicación, facilidad de ubicar parking gratuito.

2026-03-17 • via Nuitee
S
Shelley • couple • us
4
Don’t bother
Pros:

Staff were friendly and helpful.

Cons:

Sink drain got stuck, and then shower faucet dripped all night. The beds moved when I moved. Air fan did not work.

2026-03-17 • via Nuitee
R
Rafael • solo_traveller • es
8
2026-03-16 • via Nuitee
A
alejandro • solo_traveller • es
9
2026-03-16 • via Nuitee
A
Andrés • couple • es
10
2026-03-16 • via Nuitee
F
Francisco Javier • solo_traveller • es
9
2026-03-16 • via Nuitee
R
Ruben • solo_traveller • es
1
Cons:

tenía un ruido de una especie de extractor, creo que de la habitación de al lado que no me dejó dormir.

2026-03-12 • via Nuitee
R
Rafael • couple • es
9
2026-03-12 • via Nuitee
J
Jorge • extended_group • es
7
2026-03-11 • via Nuitee
M
María Coronación • couple • es
8
2026-03-10 • via Nuitee
M
Marta • couple • es
10
2026-03-08 • via Nuitee