Palm Court Hotel

Lovely stay. Free upgrade upon check-in - lovely wee gesture. Room clean and comfortable. Enjoyed a complementary drink in the bar which had a nice atmosphere. Staff super friendly

We chose the palm court hotel with sentimental significance the location is perfect atmosphere 100% rooms as very accommodating filled with mini bar fan kettle YOU NAME IT it’s in the room waiting for you value for money and every room was sparkling for us we choose to stay here for our first hotel stay and 2 years later we choose to get married here to the venue is just stunning inside and outside!! Staff are amazing people will do absolutely anything for you.
Megan. Bradley and jenna - much love and we will see you again soon!

We had our wedding held here and stayed a couple of nights. Megan looked after us throughout the build up and during the day and because of her professionalism and warm it all went superbly well. The food was excellent and all the staff could not have done more.

Staff .room .and breakfast

Good location for our needs. Know the area

Hotel and staff fantastic
Rooms and bathroom was spotless
Stocked minibar
Great selection of tea coffee and more importantly tunnocks caramel wafers

Chambre spacieuse, propre, bien équipée. Personnel très aimable et accueillant. Salle de restauration incroyable, très jolie et confortable. Repas du soir délicieux. Petit déjeuner cuisiné et servi à table. Exceptionnel!!

I have to travel to Aberdeen regularly and the PC is my go-to hotel. Rooms are of good quality - the majority are up a staircase (there is no lift ) but rooms 1 & 2 are a on ground floor, right behind reception and adjacent to the bar and restaurant. They are both excellent. The staff make the difference here, on my latest visit I was attended to by Jenna and Wendy and both are just lovely, so helpful.
In general terms for those not familiar with the hotel, there is a ground floor level bar and restaurant, plus an outdoor seating area for the (relatively rare it had to be said 😀) occasions in Aberdeen when outdoor drinking / dining is possible without risking hypothermia. There is lots and lots of parking right in front, with an overspill to the side, and on-street parking is also free. The hotel is on a bus route to the city centre and maybe £8 - £9 by taxi. I didn’t eat in the restaurant this time, but last time the food was decent quality and the service was excellent.

Where it is

Lovely hotel, staff very friendly helpful and welcoming .

It was very clean, the staff were tentative and the bedrooms and facilities were gorgeous.

Going out for a meal is a treat and something many of us have to save up for. Unfortunately, our recent visit toPalm court left us feeling completely ripped off. We live close by and used to visit often, but after this experience, we will never dine here again.
My partner and I are both chefs, so we understand the industry well and do not see any excuses for food being this poorly executed at this price point. The disappointment started with the starters—my partner's mushroom Kiev was incredibly under seasoned and oily.

For the main, I ordered the cod with orzo, which was completely inedible. The cod was severely overcooked, the orzo had absolutely no seasoning whatsoever, the green beans were a dull grey from being over-boiled, and the dish was topped with a limp, undressed piece of rocket. A dish like that simply does not deserve a £24 price tag.
When I politely asked to swap it for the steak frites, the situation was handled poorly.
At the time, I offered to pay the £2 price difference just to avoid any conflict, but on reflection, I am pretty disappointed that they actually went through with charging me. The supervisor/waitress who took the food away was very pleasant and was clearly just acting under instructions from the manager—we had no issue with her whatsoever. However, for management to actually accept that extra £2 when a dish is sent back for quality issues feels incredibly cheap.
I was told my new meal wouldn’t be long. Instead, I waited 10 minutes, by which time my partner had already finished their dinner. When my steak frites finally arrived, the steak was served well-done. Given that the kitchen should have been rushing to get a replacement meal out to a waiting customer, there is no excuse for overcooking a steak to that degree. It is a massive shame that no manager ever bothered to come out to the table to see what the issue was. To make matters worse, nobody ever did a check-back on the food—not on the starters, and not even on the replacement main course.
A meal out is an expensive treat, and the terrible food paired with an absolute lack of managerial care made for a highly frustrating evening.

As a tour driver i see a lot of hotel but this hotel is high in my top 5 staff food drinks are all amazing so i defo recomend this hotel

Your staff on reception were awesome. When I arrived Wendy booked me in and helped me with my bags. Jenna was also there and they made me feel most welcome.
I had an evening meal in The Bothy, the food was brilliant, I think the waitress was called Sarah. She was a lovely lass, very cheery.
The family wedding i was there for, was brilliant. Your staff were very attentive, nothing was to much bother.
Thank you all very much, for a lovely stay. Hopefully I will see you again soon

Lillian Sherriffs

Thank you, Wendy! The stay was fantastic.
Good food and drinks.
We will be back🤣