Hotel Conquistador Inn By US Consulate

Hotels
•
Independent
8.4 (230 reviews)
Av. Ejercito Nacional No. 8805, Col. Las Fuentes, Ciudad Juárez, CHIH, 32528 , Ciudad Juárez , MX
52-656-5410630

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Facilities

Free breakfast
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food options
Cons:
Cleanliness issues
Room comfort concerns
Service discrepancies

Categories

Cleanliness
7.74
Several customers mentioned cleanliness positively, but there were also complaints about issues, indicating a need for improvement.
Service
9.21
Most reviews highlighted the friendliness and helpfulness of the staff, making service a strong point.
Location
8.75
The hotel is conveniently located near dining options and consulates, positively impacting the location score.
Room Quality
7.7
Some guests reported issues with room comfort and amenities, including limited electrical outlets and uncomfortable beds.
Amenities
8.23
Breakfast and other amenities received mixed reviews, with some guests enjoying them and others finding them lacking.
Value for Money
8.19
The pricing was generally regarded as fair, but certain issues led to dissatisfaction regarding value.
Food and Beverage
8.74
Most guests enjoyed the food offerings, particularly the breakfast and the restaurant.
Overall Experience
8.61
General sentiment was mostly positive, with several highlights offset by some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 22:35

Property Description

Relaxation and Convenience: Enjoy the outdoor pool and complimentary Wi-Fi, along with concierge services, gift shops, and a common area with a television.

Delightful Dining Options: Indulge in a meal at El Mestizo, offering garden views and alfresco dining, or opt for room service. Start your day with a complimentary full breakfast.

Comfort and Connectivity: Stay in one of the 104 air-conditioned rooms with premium bedding, free Wi-Fi, and LCD TVs. Benefit from amenities like a business center, a 24-hour front desk, and free parking.

Plan your stay at Hotel Conquistador Inn By US Consulate for a centrally located experience in Ciudad Juarez, steps away from the American Consulate and other attractions.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.61
J
John
4
Pros:

free breakfast limited and no repeating except coffee. extra cost for fruits. Run down restaurant. TV in room about 6 local channels and could not use my Firestick. Will not stay there again.

2025-10-13 • via Nuitee
M
Maria
10
Pros:

El servicio al cliente y la limpieza está excelente. Súper recomendado!

2025-10-08 • via Nuitee
C
Carlos • partner
10
Pros:

Best hotel to stay Juarez Mexico

2025-10-05 • via Nuitee
C
Carlos • partner
10
Pros:

Excellent place to stay

2025-10-04 • via Nuitee
H
Humberto • family
10
Pros:

Great service and staff, Leonardo and Sandra were super attentive and caring. Reception staff very knowledgeable and accommodating. Totally recommended, great pricing as well. Will be back for sure!

2025-10-04 • via Nuitee
J
Johnathan • family
10
Pros:

The staff was every helpful and facilities were super cleaned!

2025-10-04 • via Nuitee
N
Nelly • family
10
Pros:

close to everything

2025-10-03 • via Nuitee
B
Bernabe
6
Pros:

Clean rooms, staff 👌 and the parking is secured.

2025-10-02 • via Nuitee
J
Jaquelin
10
Pros:

Muy conforme con el trato más conforme con los consejos de un señor taxista José Luis. Muy amable y servicial. Nos quedamos 10 días con trámites consulares y todos los empleados muy atentos y muy limpio el hotel
Todo lo que se ocupa queda cercas caminábamos de noche sin miedo.

2025-10-02 • via Nuitee
C
Carlos • family
10
Pros:

esta muy practico para ir a vivitar el consulado US, amplio tambien

2025-10-02 • via Nuitee
H
Hector
8
Pros:

Everything is close, it was fairly quiet

2025-09-30 • via Nuitee
J
Jaquelin • partner
10
Pros:

Muy buenos servicios para los trámites de consulado americano. Muy limpio nos quedamos muchos dias.

2025-09-30 • via Nuitee
J
Jaquelin Francisca Ortiz • partner
10
Pros:

Buenos servicios al consulado limpio y buen lugar muy seguro. Me vuelvo a quedar

2025-09-30 • via Nuitee
B
Blanca Mariela • family
8
Pros:

To actually have a real jacuzzi,, theirs is not a jacuzzi, i got upset because they advertised it as one jacuzzi, but no bubles/jets ,, just a small pool with warm water more for like kids ,, im not happy about it, if i knew so , i would pick a different hotel … other than that it was a good hotel.

2025-09-29 • via Nuitee
N
Noe • family
8
Pros:

Good place for getting a good days in Ciudad Juarez. Very recommended for me.

2025-09-28 • via Nuitee
M
Maritza
10
Pros:

Nice

2025-09-27 • via Nuitee
C
Carlos
10
Pros:

Awesome

2025-09-24 • via Nuitee
A
Alejandro
10
Pros:

it was amazing

2025-09-23 • via Nuitee
R
Reyna • family
10
Pros:

Very nice hotel, friendly staff and very clean. I’m a clean freak 😬

2025-09-23 • via Nuitee
I
Irvin • family_with_children
10
Pros:

Cleaning lady did a magnificent job, I can't remember , but I think her name is Dora, Love her art.
One thing I didn't like about Conquistador is the restaurant, breakfast is included with your stay, don't get me wrong the food was good, just that they don't let kids take their yogurt or whatever they have for breakfast inside, they basically force you to buy breakfast for your kids, if you take kids with you, loved the pool, a small one for the little ones and a big one for the adults

2025-09-22 • via Nuitee