Candeo Hotels Sano

Hotels
•
Candeo Hotels
7.5 (95 reviews)
Koena cho 2038-1 , Sano , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

Health club
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Hot spring facilities
Cons:
Cleanliness issues
Small rooms
Odors in the laundry room

Categories

Cleanliness
6.46
Some comments mention unpleasant odors and cleanliness issues.
Service
7.93
Staff were described as helpful and friendly, despite some issues.
Location
8.47
Convenient location close to attractions and amenities.
Room Quality
6.42
Rooms were reported as small and some mentioned issues with beds.
Amenities
7.45
Facilities like the hot spring were positively received, but some amenities had complaints.
Value for Money
7.41
Generally considered fair for the service and location.
Food and Beverage
8.46
Breakfast received positive reviews for variety and taste.
Overall Experience
7.43
Mixed sentiments, but overall satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:54

Property Description

Discover the perfect blend of comfort and convenience at Candeo Hotels Sano, an inviting oasis nestled in the picturesque Tochigi region.

Relaxation and Wellness: Immerse yourself in tranquility with our exceptional spa and wellness centre designed to rejuvenate your body and mind. Unwind in our sauna, the perfect retreat after a day of exploration.

Modern Comfort: Our air-conditioned rooms offer a serene escape, complete with free WiFi and private bathrooms. Enjoy modern amenities such as flat-screen TVs and complimentary toiletries, ensuring a pleasant stay for every guest.

24-Hour Service: Our dedicated team is available around the clock, providing unparalleled service and support to cater to your every need, making your stay as comfortable as possible.

Experience the charm of Sano and book your stay at Candeo Hotels Sano today!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 95 reviews
Cleanliness: 6.46
Service: 7.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.43
M
Musica • couple • jp
7
星4.1！
Pros:

サウナ

Cons:

女風呂にはサウナが無かった。彼女もサウナに入れなかったようだ。

2026-03-27 • via Nuitee
H
Hiroko • couple • us
8
Pros:

Breakfast

Cons:

Narrow

2026-03-27 • via Nuitee
Y
Yasuo • solo_traveller • us
8
Pros:

Breakfast

Cons:

Narrow

2026-03-26 • via Nuitee
F
Furukawa • couple • jp
7
でも楽しかったかな
Pros:

朝食の味がとても良かった。スタッフが機敏に対応し気持ちよかったです。

Cons:

壁紙が汚れていた。エレベーターが施設のキャパにあっていない感。

2026-03-23 • via Nuitee
M
MICHINORI • solo_traveller • jp
8
2026-03-23 • via Nuitee
Y
Yasuko • solo_traveller • jp
9
2026-03-20 • via Nuitee
R
ryouta • solo_traveller • jp
7
2026-03-16 • via Nuitee
M
masahiro • solo_traveller • jp
10
2026-03-02 • via Nuitee
K
Keishi • solo_traveller • jp
7
2026-03-01 • via Nuitee
K
Katsuhie • couple • jp
8
2026-01-27 • via Nuitee
池田 • couple • jp
8
良かった
Pros:

スタッフ

Cons:

朝食会場が寒かった

2026-01-26 • via Nuitee
T
Takayuki • solo_traveller • jp
10
2026-01-26 • via Nuitee
S
shuichi • couple • jp
8
良かったです
Pros:

スタッフ対応が良い
朝食がおいしかった

Cons:

冷蔵庫の温度が高い
部屋備え付けのケトルの沸騰する時間が遅い

2026-01-20 • via Nuitee
岡田 • couple • jp
7
2026-01-19 • via Nuitee
Y
yuka • solo_traveller • jp
7
まぁ、良かった
Pros:

レストランとスタッフ

Cons:

お風呂
女性客が多いい？土日はお子様連れもいらっしゃるから、男女反対の方が良かったと思います。
女性のお風呂が小さいのが不満

2026-01-18 • via Nuitee
T
Tomohiro • couple • jp
8
まあまあ
Pros:

サウナ

Cons:

部屋が変な臭いがした。

2026-01-14 • via Nuitee
中澤 • couple • jp
6
2026-01-14 • via Nuitee
T
TAKASUGI • couple • jp
7
2026-01-13 • via Nuitee
偉仁 • family_with_children • jp
6
満足です。
Pros:

家族で2部屋借りて、同じフロアの向かい部屋にしていただいたので助かりました。

Cons:

特にありません。

2026-01-12 • via Nuitee
D
Daisuke • couple • jp
10
2026-01-12 • via Nuitee