Candeo Hotels Sano

Hotels
•
Candeo Hotels
7.5 (119 reviews)
Koena cho 2038-1 , Sano , jp

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Free
Children allowed

Facilities

Health club
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Hot spring facilities
Cons:
Cleanliness issues
Small rooms
Odors in the laundry room

Categories

Cleanliness
6.46
Some comments mention unpleasant odors and cleanliness issues.
Service
7.93
Staff were described as helpful and friendly, despite some issues.
Location
8.47
Convenient location close to attractions and amenities.
Room Quality
6.42
Rooms were reported as small and some mentioned issues with beds.
Amenities
7.45
Facilities like the hot spring were positively received, but some amenities had complaints.
Value for Money
7.41
Generally considered fair for the service and location.
Food and Beverage
8.46
Breakfast received positive reviews for variety and taste.
Overall Experience
7.43
Mixed sentiments, but overall satisfactory for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:54

Property Description

Discover the perfect blend of comfort and convenience at Candeo Hotels Sano, an inviting oasis nestled in the picturesque Tochigi region.

Relaxation and Wellness: Immerse yourself in tranquility with our exceptional spa and wellness centre designed to rejuvenate your body and mind. Unwind in our sauna, the perfect retreat after a day of exploration.

Modern Comfort: Our air-conditioned rooms offer a serene escape, complete with free WiFi and private bathrooms. Enjoy modern amenities such as flat-screen TVs and complimentary toiletries, ensuring a pleasant stay for every guest.

24-Hour Service: Our dedicated team is available around the clock, providing unparalleled service and support to cater to your every need, making your stay as comfortable as possible.

Experience the charm of Sano and book your stay at Candeo Hotels Sano today!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 119 reviews
Cleanliness: 6.46
Service: 7.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.43
ポンポコリン • extended_group • jp
7
Pros:

・携帯の充電にUSB差し込みがなかったが、フロントですぐに借りることができた。
・喫煙室を依頼したが、禁煙室しかないとの返答だった。チェックイン時、喫煙室に空きがあるとのことで、部屋を変更してもらっていた。

Cons:

・温泉がぬるめだった。
・エレベーターが1機のみだったので、ゲストの出入りが多い時間は不便だった。

2026-05-14 • via Nuitee
S
suzuki • couple • jp
10
2026-05-13 • via Nuitee
G
GIW • solo_traveller • jp
10
Pros:

特殊な対応をして頂けて感謝です

2026-05-11 • via Nuitee
T
Takayuki • solo_traveller • jp
9
2026-05-10 • via Nuitee
S
shioya • solo_traveller • jp
7
Pros:

展望風呂。
サウナもあり、旅の疲れを取ることができました。

Cons:

エレベーターが一機しかなく、朝食会場へ行く前に待つ時間がありました。

2026-05-10 • via Nuitee
Y
yuka • couple • jp
8
Pros:

朝食が美味しかったです

2026-05-05 • via Nuitee
S
SAMCHIU • solo_traveller • hk
8
Pros:

地理位置算是方便，有提供免費泊車位，入住登記簡單且快捷，房間雖然細但舒適，整體滿意！

Cons:

大浴場的水溫比較低，唔夠熱，漂白水味太濃！

2026-05-03 • via Nuitee
田畑 • extended_group • jp
9
お風呂と朝食が良かった
Pros:

お風呂と朝食、ロケーション(プレミアムアウトレットから徒歩距離)

Cons:

部屋が少し狭い

2026-05-02 • via Nuitee
大沢 • family_with_children • jp
7
Cons:

近くに夕食を食べるところがゆで太郎とラーメン屋しか無かったので、ホテルで軽食でもあればと思いました。アウトレットまでは歩いて行けますが子どもと二人で暗いなか歩くのはちょっと気がひけたので

2026-04-29 • via Nuitee
R
ryoichi • solo_traveller • jp
6
良かった
Pros:

風呂　サウナ

Cons:

ロケーション

2026-04-28 • via Nuitee
D
Do • family_with_children • vn
9
Pros:

Tất cả đều tuyệt,

Cons:

chỉ trừ một điểm là tôi có đặt phòng kèm bữa ăn sáng nhưng đến nơi lễ tân nói với tôi là không có

2026-04-27 • via Nuitee
M
MINEKO • couple • jp
8
普通に良かったです
Pros:

朝食が負い良かった、品数かずが多かった

Cons:

年寄なのでお風呂の入場が難しかった

2026-04-25 • via Nuitee
K
KATSUHIKO • couple • jp
8
2026-04-23 • via Nuitee
K
Keishi • solo_traveller • jp
9
2026-04-19 • via Nuitee
• couple • jp
9
2026-04-18 • via Nuitee
C
CAIEN • couple • jp
10
2026-04-16 • via Nuitee
T
takenobu • couple • jp
6
2026-04-15 • via Nuitee
P
Piyanee • extended_group • th
8
2026-04-15 • via Nuitee
S
seisirou • family_with_children • jp
8
2026-04-13 • via Nuitee
T
Tan • couple • sg
8
2026-04-11 • via Nuitee