Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great service
Delicious breakfast
Cons:
Cleanliness issues
Limited elevator access

Categories

Cleanliness
7.01
Several reviews mention the need for better cleanliness and issues with smoke odors in non-smoking rooms.
Service
8.48
Staff service is frequently praised, particularly for attentiveness and helpfulness.
Location
8.02
Conveniently located near Chaya Station, but some concerns with accessibility noted.
Room Quality
7.47
Mixed sentiments on room size and decor, with feedback on tight bathroom layouts.
Amenities
7.5
Average sentiment, with some reviews noting outdated decor and limited elevator access.
Value for Money
7.46
Some reviews express concerns about prices being on the higher side for the experience provided.
Food and Beverage
8.01
Breakfast experiences were generally positive with local food options highlighted.
Overall Experience
7.68
Overall impressions are moderately positive, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:56

Property Description

Relax in Style at Candeo Hotels Chino

Luxurious Rooms with Mountain Views
Indulge in comfort with air-conditioned rooms featuring LCD TVs, writing desks, and complimentary wired internet. Enjoy the convenience of in-room electric pots and refrigerators for your comfort.

Soothing Public Baths and Scenic Views
Unwind in the hotel's indoor and outdoor public baths offering stunning mountain views. Take in the serene surroundings while enjoying a relaxing soak.

Explore Historic Wonders
Discover the ancient Suwa Taisha Shrine with ease by renting a bicycle from the hotel. Immerse yourself in over 1200 years of history just a short drive away.

Book your stay at Candeo Hotels Chino for a memorable and relaxing experience.

Important information:

Please note that full payment is required upon check-in.

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AOJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.7
Based on 178 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.68
J
Junko • solo_traveller • jp
7
2026-01-19 • via Nuitee
A
Akemi • couple • jp
9
最高
Pros:

朝ごはんが美味しかった

Cons:

なかった

2026-01-19 • via Nuitee
宏旻 • extended_group • jp
8
2026-01-19 • via Nuitee
H
Hideki • couple • jp
7
良好でした
Pros:

温泉と朝食

Cons:

フロントの対応

2026-01-19 • via Nuitee
M
Miyoshi • couple • nz
8
温泉が気持ちいい
Pros:

温泉が夜中でも入れる。

Cons:

部屋が狭いので、トレーニングルームがあるとストレッチやヨガができていいなと思った。

2026-01-04 • via Nuitee
藤森 • couple • jp
8
2026-01-02 • via Nuitee
S
so • solo_traveller • jp
7
2025-12-30 • via Nuitee
T
TAKESHI • couple • jp
8
2025-12-30 • via Nuitee
T
Tatsuhiko • couple • jp
8
2025-12-27 • via Nuitee
S
Siew Wai • solo_traveller • ch
5
2025-12-22 • via Nuitee
K
Kwan • couple • sg
8
Pros:

the location

Cons:

NA

2025-12-16 • via Nuitee
M
maniphone • solo_traveller • fr
8
Bon prix
Pros:

Chambre à bon prix, bain public avec vue sur la ville. Beaucoup de restaurant à proximité. Personnel très serviable

Cons:

Le parking est très petit. Il n’y a qu’un ascenseur. Le personnel parle très peu anglais.

2025-12-13 • via Nuitee
K
KAORI • family_with_children • jp
8
スタッフサービスの良いホテル
Pros:

チェックインする際に、前回の記録がいかされていて、誤って喫煙室を予約してしまっていた事をスタッフの方が気づいて下さって、禁煙室にすぐに変更してくれました。
おかげで、快適に部屋で過ごす事が出来ました。
スタッフの方の心配りが最高でした。

Cons:

浴槽の換気が良くなかった

2025-11-29 • via Nuitee
Y
Yusuke • solo_traveller • jp
9
2025-11-17 • via Nuitee
M
MASAYUKI • couple • jp
8
2025-10-12 • via Nuitee
K
Kayoko • solo_traveller • jp
6
2025-10-11 • via Nuitee
A
Akihiro
10
Pros:

総じて快適でした。手荷物を置く台が部屋にあるとよかったかも。

2025-10-11 • via Nuitee
M
Masako • couple • jp
5
カンデオホテルの未来に期待
Pros:

茅野駅からの立地です。

Cons:

エレベーターが一機のみの所。
部屋の広さとベット間のバランス
カンデオのブランドとしては、室内空間への工夫を期待しております。
朝食はご飯も地のものを取り入れて美味しく頂きました。

2025-10-05 • via Nuitee
M
Masanobu • friends
6
Pros:

朝から廊下や隣の部屋が騒がしかった。

2025-10-05 • via Nuitee
P
Pratchaya • extended_group • th
10
2025-10-04 • via Nuitee