Hotel MOA Berlin

Hotels
Mercure
8.8 (6403 reviews)
Stephanstr. 41 , Berlin , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Clean rooms
Cons:
Noise from the ventilation
Some outdated interiors
Minor billing issues

Categories

Cleanliness
8.81
The rooms were reported as very clean, contributing positively to the overall experience.
Service
9.08
Service was highlighted as friendly and accommodating across several reviews.
Location
8.92
Convenient location to the city center with good public transport access.
Room Quality
8.27
Some mixed sentiments; while the modern rooms were appreciated, issues like noise disturbed the experience.
Amenities
8.7
Amenities like a spacious breakfast buffet and decent parking options were noted positively.
Value for Money
8.56
Pricing was deemed reasonable for the quality provided, despite some billing issues.
Food and Beverage
9.11
Breakfast received high praise for variety and quality.
Overall Experience
8.98
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:14

Property Description

Unique Atrium and Free WiFi
Experience the charm of a 4-star design hotel in Berlin's Tiergarten district, boasting a distinctive atrium and complimentary WiFi. The Birkenstraße Underground Station is conveniently close, just 200 meters away.

Stylish Accommodations
Indulge in comfort at Mercure Hotel MOA Berlin with air-conditioned rooms, tea/coffee facilities, and flat-screen TVs for your relaxation.

Historic Charm and Convenient Location
Immerse yourself in the historic ambiance of a former bread factory transformed into a modern hotel. Explore the vibrant neighborhood filled with diverse dining options and shopping experiences. Plus, with the hotel's proximity to key attractions like Berlin Zoo and Kurfürstendamm shopping street, your stay promises both convenience and excitement.

Book now for an unforgettable stay at Mercure Hotel MOA Berlin!

Important information:

Please note that the entrance to the parking garage is located at the following address: Birkenstrasse 21, 10559 Berlin.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 76
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 6403 reviews
Cleanliness: 8.81
Service: 9.08
Location: 8.92
Room Quality: 8.27
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.98
S
Susanne family_with_children de
10
Pros:

Das Frühstücksbüfett ist immer ein Highlight des Aufenthalts, einfach fantastisch.
Die Rezeption liegt in einem wunderschönen Ambiente.

Cons:

Wäre gern länger geblieben.

2026-02-14 via Nuitee
W
Werner family_with_children de
8
2026-02-14 via Nuitee
3
3MS1963 couple es
9
Gloriosa estancia
Pros:

Habitación grande y buena televisión. Buena toilette. Y ya está, no hay más que contar.

Cons:

En realidad no es culpa del hotel. Porque la habitación estaba muy lejos de la salidad.

2026-02-13 via Nuitee
U
Uwe-Karsten couple de
7
Kommen wieder.
Pros:

FRÜHSTÜCK sehr reichhaltig, gute Erreichbarkeit über Parkhaus.

2026-02-12 via Nuitee
B
Bartek family_with_children pl
10
2026-02-12 via Nuitee
M
MATTEO extended_group it
1
Molto deludente
Cons:

Ristorante per la cena mangiato malissimo, servizio scarso, qualità del cibo molto scadente, personale arrogante

2026-02-10 via Nuitee
B
Bella solo_traveller au
8
2026-02-10 via Nuitee
N
Nermin couple at
10
Pros:

Alles ausgezeichnet!

Cons:

Alles ausgezeichnet!

2026-02-09 via Nuitee
D
David family_with_children cz
7
2026-02-09 via Nuitee
S
Steinbach couple de
9
Pros:

Freundlichkeit des Personal, Lage des Hotel

Cons:

Kaltes Bad

2026-02-09 via Nuitee
E
Eeva couple ee
8
Gute Übernachtungsmöglichkeit neben U Bahn Station
Pros:

Das Zimmer war recht gross, Bett gemütlich und die Lage des Hotels gut. Edeka unten war auch gut.

Cons:

Der Eingang war irgenwie versteckt wegen des Einkaufszentrums.

2026-02-09 via Nuitee
D
Daniel extended_group ch
10
2026-02-09 via Nuitee
L
Laura solo_traveller fi
10
2026-02-08 via Nuitee
N
Nadja couple de
5
Pros:

Zentrale Lage, gut erreichbar, viele Parkplätze vorhanden, die auch mit größeren PKW leicht erreichbar sind. Die Zimmer sind geräumig und gut ausgestattet mit Klima Föhn, Bügeleisen und-Brett, gefüllter Kühlschrank mit Wasser, Wasserkocher vorhanden, Tee und Kaffee, Gläser und Tassen
Gutes Frühstück mit reichhaltiger Auswahl.

Cons:

Die Lüftung lief dauerhaft..Wir konnten nicht lüften, weil das Fenster nach innen in Richtung der überdachten Rezeption zu öffnen ist.
Als wir ankamen, war die Klimaanlage auf 25 Grad eingestellt. Wir wurden quasi "gekocht".
Insgesamt ist es unerträglich warm in den gesamten Räumen des Hotels

2026-02-08 via Nuitee
K
Katja couple de
10
Sensationelles Frühstück
Pros:

Das Personal ist freundlich und hilfsbereit. Das Frühstück war sensationell und die Lage für unseren Aufenthalt super. Wir sind im Vabali gewesen und sind nur circa 15 Minuten dort hin zu Fuß gelaufen.
Die Zimmer waren sauber und schön ruhig.

Cons:

Leider konnte man kein Fenster öffnen.

2026-01-31 via Nuitee
J
Joachim family_with_children de
10
2026-01-30 via Nuitee
E
Elvis couple dk
10
2026-01-29 via Nuitee
K
KEREM family_with_children tr
8
2026-01-29 via Nuitee
M
Marie-Luise couple de
10
Toller Sevice, super Frühstück
Pros:

Super Frühstück, sehr weiche Handtücher, prima Ausstattung

2026-01-29 via Nuitee
T
Thomas solo_traveller de
10
Alles 1a
2026-01-29 via Nuitee