Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Clean rooms
Cons:
Noise from the ventilation
Some outdated interiors
Minor billing issues

Categories

Cleanliness
8.81
The rooms were reported as very clean, contributing positively to the overall experience.
Service
9.08
Service was highlighted as friendly and accommodating across several reviews.
Location
8.92
Convenient location to the city center with good public transport access.
Room Quality
8.27
Some mixed sentiments; while the modern rooms were appreciated, issues like noise disturbed the experience.
Amenities
8.7
Amenities like a spacious breakfast buffet and decent parking options were noted positively.
Value for Money
8.56
Pricing was deemed reasonable for the quality provided, despite some billing issues.
Food and Beverage
9.11
Breakfast received high praise for variety and quality.
Overall Experience
8.98
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:14

Property Description

Unique Atrium and Free WiFi
Experience the charm of a 4-star design hotel in Berlin's Tiergarten district, boasting a distinctive atrium and complimentary WiFi. The Birkenstraße Underground Station is conveniently close, just 200 meters away.

Stylish Accommodations
Indulge in comfort at Mercure Hotel MOA Berlin with air-conditioned rooms, tea/coffee facilities, and flat-screen TVs for your relaxation.

Historic Charm and Convenient Location
Immerse yourself in the historic ambiance of a former bread factory transformed into a modern hotel. Explore the vibrant neighborhood filled with diverse dining options and shopping experiences. Plus, with the hotel's proximity to key attractions like Berlin Zoo and Kurfürstendamm shopping street, your stay promises both convenience and excitement.

Book now for an unforgettable stay at Mercure Hotel MOA Berlin!

Important information:

Please note that the entrance to the parking garage is located at the following address: Birkenstrasse 21, 10559 Berlin.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Location

Property Accessibility

Total Disability Score: 76
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 7645 reviews
Cleanliness: 8.81
Service: 9.08
Location: 8.92
Room Quality: 8.27
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.98
I
indy106 • family_with_children • ch
8
Pros:

Bien situé, calme,

Cons:

Les équipements pourraient être mieux. La douche pas terrible par exemple.

2026-10-24 • via Nuitee
E
Elena • solo_traveller • at
8
2026-10-24 • via Nuitee
S
Sluijter • solo_traveller • nl
9
2026-10-24 • via Nuitee
N
Natalia • solo_traveller • pl
5
Niemiła obsługa.
Cons:

Bardzo niemiła obsługa w recepcji.
Gdy zgłosiłam się z prośbą o przedłużenie pobytu o jeden dzień, Pani Fatou Samb sprawiała wrażenie jakby pracowała za karę, a po moim odejściu od recepcji zrobiła do kolegi obok taką minę, jakby mnie wyśmiewała i coś komentowała. Bardzo nieprofesjonalne zachowanie, bez klasy i szacunku do klienta. Już pomijam , że nie pomogła w niczym, wręcz czułam jakby coś kręciła. Powinna tymbardziej pomóc, jeśli klient chce zostać zamiast 3 doby , to 4.
Najpierw podała zabójcza cenę za tą jedną dobę, jak powiedziałam , że na Booking są zupełnie inne ceny, to nagle stwierdziła że nie ma żadnego wolnego pokoju i nie mogę zostać dobę dłużej … a były pokoje i to nie jeden … sama po powrocie do pokoju sprawdziłam i zarezerwowałam przez Booking, w cenie dużo niższej… gdyby nie to, że nie miałam ochoty przenosić się , nawet na tą jedną dobę wybrałabym inny hotel. taka obsługa jak ta Pani odstrasza i jest bardzo słaba wizytówką hotelu.

2026-10-24 • via Nuitee
G
Gabriele • couple • de
9
Schön und doch ist das Parken für Hotellbesucher auf Dauer zu teuer.
Pros:

Die Rezeption war ein Gedicht. Die Angestellten super freundlich. Jede Frage wurde sehr kompetent beantwortet.

Cons:

Ich hatte ein Superior Zimmer gebucht, auch bezahlt, aber das Zimmer war kleiner. Es konnten keine 3 Personen im Zimmer schlafen. Das Bad, oder falsch, die Toilette saß an einer nicht so guten Stelle.

2026-10-24 • via Nuitee
H
Haci Ømer • family_with_children • dk
1
2026-10-24 • via Nuitee
C
Caterina • couple • it
10
Pros:

Ambiente pulito e colazione super ottima

2026-10-24 • via Nuitee
P
Pullan • family_with_children • gb
9
2026-10-23 • via Nuitee
S
Sybille • couple • de
8
Auszeit in quirligen Berlin
Pros:

das Gebäude, die Empfangshalle, das grosse Zimmer,, ein gutes Bett, Aufdnthalt bis 12.09 Uhr möglich am Abreistag , sehr ruhig

Cons:

Fällt mir nichts ein

2026-10-23 • via Nuitee
T
Tim • family_with_children • nl
8
2026-10-23 • via Nuitee
J
Jessica • family_with_children • de
8
2026-10-23 • via Nuitee
V
Vivian • solo_traveller • de
8
2026-10-23 • via Nuitee
H
heischo • family_with_children • no
10
2026-10-22 • via Nuitee
L
lukasz_de • solo_traveller • pl
8
2026-10-22 • via Nuitee
P
Paulina • solo_traveller • pl
10
2026-10-22 • via Nuitee
E
ELIANE • couple • fr
10
Pros:

La propreté des chambres et l’efficacité du personnel qui est très à l’écoute.

2026-10-22 • via Nuitee
I
Ihor • family_with_children • sk
10
2026-10-22 • via Nuitee
M
Michael • family_with_children • de
8
Netter entspannter Aufenthalt
Pros:

Lage und Ausstattung war sehr gut.
Schöner Fitness Raum und Mega gutes Frühstück.

Cons:

Zimmerbeschreibung falsch.

2026-10-21 • via Nuitee
S
Selin • solo_traveller • es
9
2026-10-21 • via Nuitee
M
Mario • solo_traveller • at
3
2026-10-21 • via Nuitee