Hotel Santika Pandegiling - Surabaya

Hotels
Santika
8.4 (142 reviews)
Jl. Pandegiling, 45 , Surabaya , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Noise from the intersection
Concerns about cleanliness in certain areas

Categories

Cleanliness
7.73
Mentioned concerns about room cleanliness and unclean towels.
Service
9.2
Staff are described as friendly and accommodating.
Location
8.74
The location is convenient and strategic.
Room Quality
7.69
Rooms are clean but could use renovation.
Amenities
8.22
Adequate amenities described, but some areas need refurbishment.
Value for Money
8.68
Reasonable prices for the hotel quality and services.
Food and Beverage
8.73
Food is well-reviewed, although breakfast variety is noted.
Overall Experience
8.2
Overall positive experience tempered by noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:36

Property Description

Modern Rooms with Amenities
Hotel Santika Pandegiling offers modern rooms equipped with a flat-screen cable TV, private bathroom, air conditioning, and tea/coffee making facilities. Guests can also request hairdryers and utilize personal safes for added convenience.

Convenient Location
Situated just a 25-minute drive from Juanda Airport, the hotel is in close proximity to popular shopping destinations like Tunjungan Plaza and Darmo Trade Centre. Additionally, Grand City Surabaya and Gramedia Expo are only a 5-minute drive away, making it a convenient choice for travelers.

Dining and Leisure Options
Guests can enjoy a variety of culinary delights at Kemangi Restaurant, which offers Indonesian, Oriental, and International cuisine. The restaurant also hosts nightly live music, providing a perfect setting for guests to unwind after a day of exploration.

Ready to experience comfort and convenience at Hotel Santika Pandegiling? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rp 288,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 142 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.2
H
Helen couple id
8
Kami sekeluarga sangat menikmati liburan kami selama hampir sebulan . Terima kasih🙏
Pros:

Semua staff mulai dari housekeeping, kitchen dan chef nya, laundry nya, satpam, bellboy, receptionist, semuanya baik banget. Saya tinggal hampir sebulan di sini. Yang buat saya enggan pindah hotel karena staff2 nya baik banget👍hotel bintang 5 saja tdk mgkin sebaik ini staff2nya.

Makasih ya selama kami di sana, rasanya sdh sprti keluarga 😊

Cons:

Almost nothing deh.
Untuk harga segitu, sangat super.
Makasih hotel Santika Pandegiling .

2026-02-14 via Nuitee
W
Witri family_with_children id
9
Pros:

The room and bathroom fit for me

2026-02-08 via Nuitee
S
shigeo solo_traveller jp
4
Pros:

普通

Cons:

タオル、足マットの不潔さに驚いた。

2026-01-20 via Nuitee
B
Brenda family_with_children id
9
Pros:

Everything.., coz all of amazing. My daughters really liked the room and the food at the restaurant.

2026-01-19 via Nuitee
Y
Yenny family_with_children id
9
Pros:

Old hotel but clean level is OK.

2025-12-31 via Nuitee
A
Ahmad Fahmi Bawazir family_with_children id
6
2025-12-26 via Nuitee
I
I Gusti Ayu Eka couple id
10
My husband and I enjoyed our stay here. The hotel even prepared a birthday cake for me. I really appreciate their attent
Pros:

Staffs are friendly, accommodating and always ready to assist.

Cons:

All good

2025-12-22 via Nuitee
J
John family_with_children id
9
Pros:

Have stayed here many times and always really enjoy my stay. The breakfast really complete and good and all the staff are very professional and friendly 😁

Cons:

The rooms could be renovated, but are still clean and comfortable.

2025-12-12 via Nuitee
R
Ratna family_with_children id
10
2025-12-07 via Nuitee
S
Stenly solo_traveller id
8
2025-11-21 via Nuitee
N
Nova family_with_children id
8
Pros:

The room rates and breakfast variety. Services from front office and restaurant staff are super friendly

Cons:

Cleanliness in the room

2025-11-15 via Nuitee
M
Mediya Lukman family_with_children id
8
Pros:

Dekat kota

Cons:

-

2025-11-12 via Nuitee
R
Rakhmad family_with_children id
8
2025-11-04 via Nuitee
J
jeanclaude couple fr
8
2025-10-27 via Nuitee
K
Kim solo_traveller nl
9
2025-10-26 via Nuitee
N
Novan Arif family_with_children qa
8
Alhamdulillah good facilities
Pros:

breakfast menu and room size

Cons:

suggest to refurbish the towels

2025-10-24 via Nuitee
R
rori couple id
8
2025-10-13 via Nuitee
W
Wolff couple au
9
Pros:

Friendly staff, nice hotel, rooms nice, and good breakfast.

Cons:

The smoking lounge is too close to hotel lobby and smoke wafts out to lobby when door to lounge is opened.

2025-10-06 via Nuitee
A
ARFIAN RADITYA family_with_children id
8
Pros:

Lokasi cukup strategis, dekta kemanapun

Cons:

Semua cukup menyenangkan

2025-09-28 via Nuitee
R
Roslina family_with_children my
8
Pros:

I like the breakfast menu and the hotel staff are extremely friendly and helpful.

Cons:

The bathroom could use more scrubbing.

2025-08-28 via Nuitee