Crowne Plaza New Delhi Okhla by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.2 (1353 reviews)
Plot No 1, Community Centre Okhla, Phase-1 , New Delhi , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good food quality
Cons:
Issues with cleanliness
Pricing discrepancies

Categories

Cleanliness
8.44
Spotlessly clean and room was very luxurious with minor cleanliness concerns raised.
Service
9.91
Staff were friendly, attentive, and responsive to guest requests.
Location
9.45
Good location for Expo centre. Convenient access to nearby attractions.
Room Quality
9.4
Spacious, clean, and comfortable rooms with luxury amenities.
Amenities
8.93
Standard quality for this hotel tier, with some areas needing improvement.
Value for Money
8.39
Some issues with pricing discrepancies during check-in.
Food and Beverage
9.44
Good breakfast options and food quality at restaurants.
Overall Experience
9.61
Overall stay was good; guests generally express positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:46

Property Description

Luxurious Accommodation

The modern and soundproofed rooms at Crowne Plaza New Delhi Okhla offer a tranquil retreat with upscale amenities such as iPod docks, DVD players, and flat-screen TVs. The soothing pastel brown decor creates a serene ambiance, while the private bathrooms feature indulgent bathtubs for relaxation.

Gourmet Dining

Indulge in a culinary journey at the hotel's four restaurants and bars. From the all-day dining experience at Edesia to the exclusive Chinese and Italian delicacies at Chaobella, there is a gastronomic delight for every palate. Don't forget to satisfy your sweet tooth at French Heart - The Pastry Lounge and unwind at the award-winning Copper Bar and Lounge.

Wellness and Convenience

Enhance your stay with a rejuvenating spa session, invigorating workout at the 24-hour fitness centre, or a pampering beauty treatment at the salon. The hotel also offers a business centre, tour desk, and round-the-clock room service for a seamless and convenient experience.

Book your stay at Crowne Plaza New Delhi Okhla for a blend of luxury, gastronomy, and relaxation.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

- Outside food and liquor is strictly prohibited in the hotel premises.
- The Swimming Pool shall remain closed from 10th January 2026 - 9th February 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1353 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
G
Ghosal • family_with_children • in
9
2026-06-27 • via Nuitee
A
Andreas • solo_traveller • de
9
Pros:

Das Frühstück, vor allem die Station mit den Eierspeisen war hervorragend.

2026-06-26 • via Nuitee
J
Jennifer • family_with_children • in
10
The staff here went above and beyond to make our stay comfortable—even coming to celebrate our birthdays! We will be bac
Pros:

The breakfast buffet was perfect. The bathtubs in every room were excellent. The rain shower was great. The pool and deck were beautiful.

Cons:

Nothing

2026-06-25 • via Nuitee
A
Aditya • couple • in
8
2026-06-24 • via Nuitee
A
Akhil • solo_traveller • in
9
Great accommodation
Pros:

Best ambience, good comfort especially very near to our workplace. Very clean

Cons:

It's a very different system here. The elevators are operated with the room card. So in this case they would have provided 2 room cards. As we are 2 people I was stuck in another floor my mother has come and took me to the room.

2026-06-21 • via Nuitee
M
Manish • solo_traveller • in
10
Pros:

Hospitality.
Meghna at front desk went out of the way to assist us

Cons:

NA

2026-06-18 • via Nuitee
S
Sarwan • couple • in
10
2026-06-17 • via Nuitee
E
Explorer32824124049 • Solo travel
10
Amazing hotel experience
Pros:

This was the best hotel we stayed in through out 6nights. The standard of cleaning was great. Professionalism and friendly staff shout out to Saloni and Anjali who take care of my stay.

2026-06-12 • via Tripadvisor
1
148sakshamd • Business
10
Stay at CROWNE Plaza
Pros:

Wonderful stay at this hotel, the rooms are spacious and comfortable, the dining was great and accompanied with a good breakfast spread

2026-06-12 • via Tripadvisor
M
MukeshK561 • Business
10
Wonderful experience
Pros:

Excellent stay at Crowne Plaza, Okhla….complimentary breakfast and Dinner menu is great… Dipak Chasiya is very good in his job, very caring and attentive….he made our stay special …

2026-06-11 • via Tripadvisor
G
goldensona • Business
10
Very nice experience
Pros:

Mr.Dipak Chasiya has given us a great very nice support whenever needed. Make him manager as soon as possible.

2026-06-11 • via Tripadvisor
7
756ritvika • Business
10
Great experience
Pros:

Mr Dipak chasiya from Gujarat provided excellent service.

2026-06-11 • via Tripadvisor
G
GoPlaces05437729289 • Family
10
10/10
Pros:

I went to Crowne Plaza with my grandchildren during June. It was one of the most wonderful experiences. This hotel is a hotel that has never disappointed me whenever I visit. The staff is also very kind and helpful.

2026-06-11 • via Tripadvisor
V
Voyager51344430928 • Business
10
Great experience & good service.
Pros:

Nice experience & excellent service from Deepak & team.

2026-06-10 • via Tripadvisor
C
Coastal56409968592 • Business
10
The staff were exceptionally professional, friendly, and helpful throughout my stay.
Pros:

I had a wonderful stay at Crowne Plaza New Delhi Okhla. The hotel is clean, comfortable, and very well maintained. The location is convenient, especially for visitors to nearby hospitals and business areas.
The staff were exceptionally professional, friendly, and helpful throughout my stay. From the front desk to housekeeping, everyone was courteous and always ready to assist with a smile.
The restaurant was one of the highlights of my visit. The buffet offered a great variety of fresh and delicious options. I also enjoyed the Indian cuisine, which was flavorful and authentic, as well as the international dishes that catered to different tastes.
The service, hospitality, and overall atmosphere made my stay truly enjoyable. I highly recommend Crowne Plaza New Delhi Okhla to anyone visiting Delhi for business, medical treatment, or leisure.
Thank you to the entire team for making my stay so pleasant! 😊

2026-06-10 • via Tripadvisor
P
Pioneer21113341196 • Family
10
10/10
Pros:

Restront is to gud ,food test is gud or service is also gud ❤️(ranveer )

2026-06-09 • via Tripadvisor
C
Chandan • couple • in
7
2026-06-09 • via Nuitee
R
Reet • couple • in
10
2026-06-09 • via Nuitee
A
Adventure13295184205 • Friends getaway
10
Amazing experience at edesia
Pros:

It was amazing experience at edesia restaurant with my friend. I would Iike to special mention our server dipak chasiya who has provided excellent service.

2026-06-08 • via Tripadvisor
3
382ankurs • Friends getaway
10
Service review
Pros:

Good food and excellent service provided by dipak

2026-06-08 • via Tripadvisor