Crowne Plaza New Delhi Okhla by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.2 (1169 reviews)
Plot No 1, Community Centre Okhla, Phase-1 , New Delhi , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good food quality
Cons:
Issues with cleanliness
Pricing discrepancies

Categories

Cleanliness
8.44
Spotlessly clean and room was very luxurious with minor cleanliness concerns raised.
Service
9.91
Staff were friendly, attentive, and responsive to guest requests.
Location
9.45
Good location for Expo centre. Convenient access to nearby attractions.
Room Quality
9.4
Spacious, clean, and comfortable rooms with luxury amenities.
Amenities
8.93
Standard quality for this hotel tier, with some areas needing improvement.
Value for Money
8.39
Some issues with pricing discrepancies during check-in.
Food and Beverage
9.44
Good breakfast options and food quality at restaurants.
Overall Experience
9.61
Overall stay was good; guests generally express positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:46

Property Description

Luxurious Accommodation

The modern and soundproofed rooms at Crowne Plaza New Delhi Okhla offer a tranquil retreat with upscale amenities such as iPod docks, DVD players, and flat-screen TVs. The soothing pastel brown decor creates a serene ambiance, while the private bathrooms feature indulgent bathtubs for relaxation.

Gourmet Dining

Indulge in a culinary journey at the hotel's four restaurants and bars. From the all-day dining experience at Edesia to the exclusive Chinese and Italian delicacies at Chaobella, there is a gastronomic delight for every palate. Don't forget to satisfy your sweet tooth at French Heart - The Pastry Lounge and unwind at the award-winning Copper Bar and Lounge.

Wellness and Convenience

Enhance your stay with a rejuvenating spa session, invigorating workout at the 24-hour fitness centre, or a pampering beauty treatment at the salon. The hotel also offers a business centre, tour desk, and round-the-clock room service for a seamless and convenient experience.

Book your stay at Crowne Plaza New Delhi Okhla for a blend of luxury, gastronomy, and relaxation.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

- Outside food and liquor is strictly prohibited in the hotel premises.
- The Swimming Pool shall remain closed from 10th January 2026 - 9th February 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jan 20, 2026 until Mon, Feb 9, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1169 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
R
Rohit • solo_traveller • in
10
2026-04-18 • via Nuitee
E
Escape12559451922 • Solo travel
10
The food was good, and the service perfect, thanks Rajat for the service
Pros:

The food was good, and the service perfect, thanks Rajat for the service

2026-04-16 • via Tripadvisor
V
Vibhuti • family_with_children • au
8
2026-04-16 • via Nuitee
M
Mohamed Hassan Sahib • solo_traveller • sg
9
Pros:

Great place with very clean rooms.
Breakfast was nice, but needs to vary the menu a bit. After a week the food seems to be the same everyday.

Cons:

Overall the place was nice. Nothing negative to feedback.

2026-04-16 • via Nuitee
B
Bejoy • solo_traveller • gb
9
Short stay after long journey-*****
Pros:

I enjoyed breakfast and buffet dinner which was tasty.
Rooms were very clean with good view of Okhla .
Bed was extremely comfortable.

Cons:

nil

2026-04-15 • via Nuitee
C
Connector35177319446 • Family • Faridabad, Faridabad District, Haryana
10
Great stay I love it here
Pros:

5/5 I love to stay here amazing place

2026-04-14 • via Tripadvisor
Q
Quest32390517480 • Business
10
Great hospitality
Pros:

Great experience in crowns plaza Okhla good food specially Thai curry and Kari Pokhara is really very tasty thank you so much team for providing great service specially thanks Manohar chef Prakash chef and Sonu from banquet team.

2026-04-14 • via Tripadvisor
F
fumiu2026 • Business
10
Excellent
Pros:

Palak’s service was really great

2026-04-14 • via Tripadvisor
M
Meander09575249332 • Friends getaway
10
memorable dining experiences. Highlight exceptional service by emphasizing attentive staff, personalized
Pros:

memorable dining experiences. Highlight exceptional service by emphasizing attentive staff, personalized thank you Rajat and sumit

2026-04-13 • via Tripadvisor
I
Ilaria • solo_traveller • it
10
2026-04-13 • via Nuitee
R
Ralf • extended_group • de
9
Sehr empfehlenswertes Hotel
Pros:

Sehr gutes Frühstücksbuffet und Dinnerbuffet.
Sehr geräumige Zimmer. Sehr nettes Personal.

Cons:

Die Getränkepreise sind für indische Verhältnisse sehr hoch!

2026-04-13 • via Nuitee
E
Escape39267690159 • Friends getaway
10
All over great experience
Pros:

Excellent service,staff is very helpfull,specially liked service at restaurant, few names in want to mention chef dhoni at breakfat

2026-04-12 • via Tripadvisor
P
Passenger10684488645 • Friends getaway
10
Good
Pros:

Amazing stay good food great job guys

2026-04-12 • via Tripadvisor
D
DayTrip19415254574 • Friends getaway
10
Service is excellent thankyou Rajasthan for your service and omlett is also good thank you
Pros:

Service is excellent thankyou Rajasthan for your service and omlett is also good thank you

2026-04-12 • via Tripadvisor
L
Lynda Savage • solo_traveller • au
7
Pros:

It was clean and quiet and friendly staff

Cons:

The situation of the hotel on a busy main road and not within walking distance to anything interesting. No information about the hotel, l had to ask where the dinning room etc was

2026-04-12 • via Nuitee
F
Frank • couple • de
8
Ein sehr gutes Hotel in guter Lage, bei dem man auf jeden Fall das Frühstücksbuffet mit buchen sollte, zum Dinner aber g
Pros:

Beim Crown Plaza handelt es sich um ein wirklich gutes und empfehlenswertes Hotel. Die Zimmer sind geräumig und gut ausgestattet. Das Frühstücksbuffet ist hervorragend und auch das Dinner-Buffet ist absolut empfehlenswert. Es lohnt sich, die Halbpension im Voraus
direkt dazu zu buchen. Es gibt einen schönen Spabereich und einen kleinen Pool. Da dieser im ersten OG liegt, ist das lärmende Hupen der Autos von der Straße allerdings permanent zu hören.

Cons:

Wenn man weiß, was Getränke in Indien im Allgemeinen kosten, sind die Getränke im Hotel hoffnungslos überteuert. Ein kleines Bier kostet zwischen 5000 und 6500 INR (5 bis 6 Euro). Dazu kommen noch Steuern, so dass man für zwei kleine Bier locker 14 € bezahlt. Selbst für ein gutes Hotel ist das extrem.
Sollte man ein Zimmer wählen können, empfiehlt es sich lärmbedingt unbedingt darauf zu achten, nicht die Straßenseite zu erwischen.

2026-04-10 • via Nuitee
P
Puneesh • solo_traveller • in
9
2026-04-10 • via Nuitee
E
Excursion32170994803 • Business
10
Excellent
Pros:

Nice experience it was had a lot of fun thank you team crowne plaza

2026-04-09 • via Tripadvisor
F
Flyer64033097083 • Family
10
Great
Pros:

Great experience love it here

2026-04-09 • via Tripadvisor
R
Rachita • couple • in
5
2026-04-09 • via Nuitee