A&EM Saigon Hotel

Hotels
7.9 (691 reviews)
39-41 Thu Khoa Huan Street, Ben Thanh Ward , Ho Chi Minh City , vn
+84 28 3823 9292

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful concierge
Cons:
Dated rooms
Limited breakfast selection
Noise from outside

Categories

Cleanliness
7.61
Some comments indicate rooms are dated and bathroom maintenance is lacking.
Service
8.58
Staff were reported as friendly and helpful throughout the reviews.
Location
8.62
Many reviews highlight central location as a positive aspect.
Room Quality
7.07
Mentioned as dated and in need of maintenance.
Amenities
8.1
Pool and breakfast options were appreciated, though some amenities were underutilized.
Value for Money
7.56
Overall value perceived as good, but some concerns on prices increasing.
Food and Beverage
7.61
Breakfast options noted as limited and lacking flavor.
Overall Experience
8.08
General sentiment of satisfaction with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:50

Property Description

Convenient Location: A & EM Saigon Hotel is situated near popular attractions such as Ben Thanh Market and Independence Palace.

Modern Amenities: Enjoy free Wi-Fi, flat-screen TVs, and en suite bathrooms with bathrobes in the air-conditioned rooms.

Fantastic Services: Indulge in a complimentary welcome drink, room service, and car rental facilities. Don't miss out on trying delicious Vietnamese dishes in the on-site restaurant.

Plan your stay at A & EM Saigon Hotel for a memorable experience in Ho Chi Minh City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 350,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 900,000 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for VND 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 691 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.08
A
Aida • couple • fr
9
2026-08-05 • via Nuitee
T
Tuck Hoon • solo_traveller • sg
10
Very good
Pros:

The staffa are friendly and polite.

Cons:

The corridor walkway is a bit dark

2026-08-04 • via Nuitee
G
Gabby • extended_group • au
8
Well located but probably wouldn’t stay there again
Pros:

The property was well located and had a rooftop pool.

Cons:

The staff were ok. The restaurant attached and the spa were below average for what we experienced in Vietnam

2026-07-22 • via Nuitee
L
Linh • extended_group • no
10
2026-07-20 • via Nuitee
G
gurinder • family_with_children • au
8
2026-07-19 • via Nuitee
P
Paul • couple • au
10
Excellent, clean, comfortable central choice with amazing staff.
Pros:

Location, staff were amazing and kind hearted. The staff is what makes this property successful. Attentive but not intrusive. Breakfast was amazing. Tried so many different foods of Saigon I had not tasted, especially the fruit.

Cons:

Paying for hotel thongs

2026-07-16 • via Nuitee
R
Riduan • solo_traveller • sg
10
Excellent
Pros:

The location and friendly staff

Cons:

Aircon not strong in room. Need to upgrade

2026-07-14 • via Nuitee
E
Emily • couple • us
10
Staff were very nice and hotel service was wonderful. Excellent breakfast as well!
Pros:

Property was in an excellent location right in the heart of everything.

2026-07-13 • via Nuitee
I
Indraneel • extended_group • in
8
2026-07-13 • via Nuitee
N
Natacha • couple • fr
5
Bon hôtel pour 1 nuit en centre-ville
Pros:

Son emplacement

Cons:

Le service à l’arrivée était trop long : 1 seule personne au comptoir était dédiée au Check in

2026-07-13 • via Nuitee
G
Grace • couple • au
5
Pleasant, but wouldn’t stay again
Pros:

Staff were kind and helpful.
The breakfast was good

Cons:

The shower was difficult and went everywhere.
Fan in bathroom didn’t work.
The bed was way too hard.
No power points on one side of the bed.

2026-06-20 • via Nuitee
C
Chien • solo_traveller • vn
8
2026-06-08 • via Nuitee
D
Daniel • couple • ae
7
Decent hotel with a great location
Pros:

The location was great

Cons:

The rooms seemed a little dated in my opinion.

2026-06-03 • via Nuitee
R
Roos • solo_traveller • it
9
Erg goed hotel met ontzettend vriendelijk personeel!
Pros:

Het personeel is ontzettend vriendelijk en is altijd bereid je te helpen. Kamer was klein maar comfortabel en een heerlijk bed. Het enige wat mij niet zo beviel was dat mijn kamer aan de voorkant zat en ik had nogal last van het muziek van het restaurant naast het hotel. En uiteraard het verkeer en het getoeter in de straat. De ramen waren niet bepaald geluidsdicht… ontbijt was ok en het zwembad was ook heerlijk.

2026-05-27 • via Nuitee
K
Kennedy • couple • gb
7
2026-05-26 • via Nuitee
M
Maurizio • solo_traveller • ch
5
2026-05-24 • via Nuitee
M
Marcella • solo_traveller • it
8
Pros:

Camera spaziosa, letto comodissimo, posizione perfetta

Cons:

Rumore fino a tarda notte a causa di locali nei dintorni

2026-05-19 • via Nuitee
P
Paul • solo_traveller • au
10
Great staff, great breakfasts, big gym and awesome rooftop pool!
Pros:

I recently stayed 4 nights at A&EM Hotel Ho Chi Minh City and it was an absolutely fantastic experience from start to finish. This is truly a 5⭐️ hotel that delivers on comfort, service, and location.

The rooftop pool was a real highlight — the views over Ho Chi Minh City were unbelievable, especially in the evening. It was the perfect place to relax after a busy day exploring the city. The gym was also excellent, clean, well-equipped, and great for keeping up with workouts while away.

Breakfast each morning was delicious, with a fantastic buffet selection and plenty of fresh options to choose from. A perfect way to start the day.

What really made the stay special was the staff. Every single team member was warm, welcoming, and genuinely helpful. No request was ever too much trouble, and their hospitality made the whole experience even better.

I enjoyed my stay so much that I’m already planning my next trip back in August. I wouldn’t hesitate to recommend this hotel to anyone visiting Ho Chi Minh City!

Cons:

Zero negatives!

2026-05-19 • via Nuitee
T
Trang • family_with_children • au
5
Pros:

In the heart of the city

Cons:

Bed was very uncomfortable
Room was leaking water
Aircon made noises

2026-05-15 • via Nuitee
J
joe • couple • au
9
Our stay was very excellent . Staff attended to all our needs without hesitation.
Pros:

It was centrally located.

2026-05-14 • via Nuitee