A&EM Saigon Hotel

Hotels
7.9 (674 reviews)
39-41 Thu Khoa Huan Street, Ben Thanh Ward , Ho Chi Minh City , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful concierge
Cons:
Dated rooms
Limited breakfast selection
Noise from outside

Categories

Cleanliness
7.61
Some comments indicate rooms are dated and bathroom maintenance is lacking.
Service
8.58
Staff were reported as friendly and helpful throughout the reviews.
Location
8.62
Many reviews highlight central location as a positive aspect.
Room Quality
7.07
Mentioned as dated and in need of maintenance.
Amenities
8.1
Pool and breakfast options were appreciated, though some amenities were underutilized.
Value for Money
7.56
Overall value perceived as good, but some concerns on prices increasing.
Food and Beverage
7.61
Breakfast options noted as limited and lacking flavor.
Overall Experience
8.08
General sentiment of satisfaction with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:50

Property Description

Convenient Location: A & EM Saigon Hotel is situated near popular attractions such as Ben Thanh Market and Independence Palace.

Modern Amenities: Enjoy free Wi-Fi, flat-screen TVs, and en suite bathrooms with bathrobes in the air-conditioned rooms.

Fantastic Services: Indulge in a complimentary welcome drink, room service, and car rental facilities. Don't miss out on trying delicious Vietnamese dishes in the on-site restaurant.

Plan your stay at A & EM Saigon Hotel for a memorable experience in Ho Chi Minh City!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 350,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 900,000 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for VND 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 674 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.08
V
Verónica Enriqueta solo_traveller es
10
Pros:

La cama, la ubicación y el desayuno

2026-04-25 via Nuitee
D
Dawn Parry couple jp
7
The staff are so thoughtful and the food is terrific!
Pros:

The staff were excellent. They made us a takeaway breakfast as we had an early morning flight so left before breakfast. We also loved the very comprehensive breakfast buffet of hot and cold foods, fruits, pastries, fruit juices and hot beverages. The pillows were very comfortable and we slept well.

Cons:

The room was "tired" with a lot of smoke burns on the coffee table and chips in the white wooden furniture. The shower was tricky to work out how to use too.

2026-04-25 via Nuitee
F
Floyd couple au
10
Pros:

V good

Cons:

A lot of noise at night from outside

2026-04-23 via Nuitee
G
GARNIER couple fr
5
Bruyant
Pros:

Son emplacement

Cons:

Le bruit impressionnant fait par le bar de l’hôtel jusqu’a tard m’empêchant de dormir. L’odeur de tabac dans la première chambre. Je déconseille cet hôtel

2026-04-20 via Nuitee
T
TIANJI couple ae
10
2026-04-20 via Nuitee
J
John couple tw
8
2026-04-15 via Nuitee
T
Tom solo_traveller gb
10
Great location and the most helpful staff... especially Hannah!
Pros:

Amazing location, comfy rooms, great breakfast and the staff were so helpful! Hannah at front desk was SO helpful and assisted me with my trip in HCMC and onwards.

2026-04-15 via Nuitee
C
Chang couple tw
5
距離檳城市場很近,走路5分鐘內可以到。
Pros:

下午三點有免費的冰淇淋跟椰子水

Cons:

環境不是很乾淨

2026-04-14 via Nuitee
P
Pete Goldsmith couple gb
10
Pros:

This was the first time I had visited Saigon and this was a perfect place to stay, the hotel was situated in a perfect place close to the market, the war museum and the independence palace plus many great bars/coffee shops and eateries close by. Upon checking in we were upgraded to a larger room free of charge and when checking out the staff extended the check out for us as well. The room was very clean and well maintained and was very spacious and luxurious. Breakfast was excellent as well but the best part of the stay were the fantastic staff who made us feel so welcome and were so helpful in every way. I would not hesitate in staying here again, absolutely superb!

2026-04-13 via Nuitee
J
Johnny couple gb
10
2026-04-13 via Nuitee
D
Demi couple au
6
Okay, but not 4 star
Pros:

Location it has everything at your door steps. Short stroll to the markets and food on your doorstep. Breakfast was good big variety.

Cons:

I expected more for a 4 star hotel more like 3 star. No balconies and only a window was disappointing for a 4 star. Pool area was being renovated when we stayed and we were only told upon check in so that was disappointing couldn’t utilise the area. Would have been nice to know prior to our stay.

2026-04-10 via Nuitee
C
Camilla couple se
8
Skulle rekommendera detta till mina vänner och besöker det gärna igen!
Pros:

Väldigt fint och trevligt hotell med väldigt trevlig personal! Superbra läge med nära till allt. Mycket trevligt att de bjöd på afternoon tea :)

Cons:

Utsikten var väl inte enastående men vi bodde mitt i stan så heller inget jag förväntade mig.

2026-04-09 via Nuitee
M
M couple gb
8
Great location, friendly staff, comfortable room
Pros:

Excellent location and fantastic, friendly staff made this hotel a good choice for us.

Cons:

The rooftop bar and pool were OK but not great - could do with a bit of maintenance/a refresh

2026-04-08 via Nuitee
A
Alisha family_with_children dk
8
Good place to stay in a great location
2026-04-06 via Nuitee
T
Tara family_with_children au
10
2026-04-06 via Nuitee
K
Kelly couple my
8
2026-04-06 via Nuitee
R
Roland couple au
9
Close but not too close (Banh Tanh Market)
Pros:

The staff were very friendly and helpful.
The location was fantastic, very close to Banh Tanh Market.

Cons:

The hotel is need. Air/con needs to be a little colder.

2026-04-04 via Nuitee
M
Maggie couple gb
8
Old looking, overall good hotel
Pros:

Hotel is located in the center of the center of the city. You're 5 minutes walking distance from most wanted places. Staff is super nice. Breakfast tasty, pho is fantastic. Rooms clean with comfy bed.

Cons:

A bit outdated, in comparison to other hotels it's a bit too expensive for standard you're getting. Massage was some experiance, we really doubt the masseuses got any course or school, they just try to give you best massaging experiance, which was good and fun.

2026-04-03 via Nuitee
B
benedicte family_with_children fr
8
Hôtel au charme un peu désuet, mais belles prestations pour un prix malgré tout raisonnable.
Pros:

L'ensemble du personnel a été aimable, efficace et serviable. Excellent emplacement, petit déjeuner parfait, chambres spacieuses (on nous a surclassés pour nous permettre d'être au même étage que notre fils). Check out a 13h (rare), ok pour garder nos bagages, et possibilité de prendre une douche après avoir libéré la chambre.

Cons:

Un peu plus cher que d'autres 5 étoiles au Vietnam. L'étage de la piscine en travaux (on peut se baigner quand même) et peu d'espace pour s'installer. (mais elle est au 9ème et vue sur la ville). Mais surtout les fenêtres qui laissent passer les bruits de la ville.

2026-04-01 via Nuitee
S
Seke couple au
7
Pros:

Free breakfast and great location

Cons:

The room was dated. Needs a more modern look and feel plus the shower leaks.

2026-03-30 via Nuitee