Comfort Inn & Suites Fort Smith I-540

Hotels
•
Comfort
8.6 (268 reviews)
6500 Rogers Avenue , Fort Smith , US
+1 479-226-8899

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds and soft sheets
Friendly, accommodating staff
Good location (close to university)
Clean rooms (cited by many)
Family-friendly layout (separate seating area, pool for kids)
Hot coffee / generally good breakfast for some guests
Cons:
Booking/reservation issues (hotel not honoring Booking.com reservations / extra charges)
Occasional cleanliness problems (bug on nightstand, hair in shower, carpet issues)
Limited breakfast options / some disliked menu items
Handicap bathroom accessibility concerns
Staff unsure during tornado siren event
Only one trashcan in some rooms; minor room design complaints

Categories

Cleanliness
7.6
Mixed reports: several guests praised clean rooms, but there were specific issues (bug on nightstand, hair in shower, carpet not ideal, handicap bathroom needing work) that lowered cleanliness sentiment.
Service
9.5
Generally strong staff performance noted (accommodating, friendly, front desk praised), though there were service failures around reservation handling and an instance where staff were unsure during tornado sirens.
Location
9.2
Frequently mentioned positively for proximity to the university and convenience; several guests explicitly cited location as a reason for the stay.
Room Quality
9.2
Rooms and beds repeatedly praised (very comfortable bed, soft sheets, good room layout with separate seating); minor issues noted such as only one trashcan and carpet concerns.
Amenities
8.1
Amenities generally useful (pool enjoyed by kids, seating areas, available breakfast options), but guests noted limited breakfast options, pool/design comments, and requests for more beverage options (green tea, Splenda).
Value for Money
7.4
Mixed value perception: some guests felt price/location were appropriate, but multiple guests reported being charged extra or having booking errors not honored, negatively impacting perceived value.
Food and Beverage
8.6
Breakfast and coffee had positive mentions (amazing breakfast, hot coffee), though some guests found breakfast options limited or disliked specific items (eggs, biscuits).
Overall Experience
9.2
Most stays described as positive or would stay again (comfortable, excellent stay, nice staff), but notable booking/charge issues and occasional cleanliness/service lapses tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Welcome to Comfort Inn & Suites Fort Smith I-540, a 3-star property nestled in Fort Smith.

Modern Amenities: Enjoy our fitness center to stay active during your stay. Our 24-hour front desk is always ready to assist you, ensuring a smooth and pleasant experience. Stay connected with our complimentary WiFi throughout the hotel.

Convenient Location: Just 4.4 km from the University of Arkansas at Fort Smith and a mere 1 km from Fort Smith Airport, our hotel provides easy access to key destinations.

Book Your Stay: Experience comfort and convenience at Comfort Inn & Suites Fort Smith I-540.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 268 reviews
Cleanliness: 7.6
Service: 9.5
Location: 9.2
Room Quality: 9.2
Amenities: 8.1
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9.2
M
Marty • couple • us
9
2026-11-02 • via Nuitee
A
Angela • family_with_children • us
7
Cons:

There was a bug on the night stand, and hair in the shower :(

2026-10-30 • via Nuitee
M
Mark • solo_traveller • us
10
2026-10-23 • via Nuitee
B
Barbara • family_with_children • us
10
Enjoyed the hotel. Loved the bed and sheets were very soft.
Pros:

The selection was superior to most hotels. Coffee was hot.

Cons:

Nothing. Everything was fine. We will come back if close.

2026-10-19 • via Nuitee
S
Sharon • couple • us
10
2026-07-13 • via Nuitee
R
Rachel • family_with_children • us
8
2026-07-07 • via Nuitee
D
Destiny • family_with_children • us
10
2026-07-03 • via Nuitee
A
Angel • family_with_children • us
10
2026-07-02 • via Nuitee
B
Brandon • couple • us
10
It was great
Pros:

The people.. atmosphere

Cons:

The man in front of the desk discussing his inheritance with who he was on the phone with . There's a time and place.

2026-06-24 • via Nuitee
A
Ana • family_with_children • us
8
2026-06-22 • via Nuitee
A
Angela (MsAngie) • family_with_children • us
4
2026-06-22 • via Nuitee
C
Chandon • solo_traveller • us
1
Pros:

I like the hotel but what i didn't like was what Booking App did. They will show you superior room in the picture but when you arrive they will give you a double queen room and tell you that since Booking is a 3rd party they sent my reservation as that and they have no other rooms available of course.

Cons:

Booking app reserving a room i didn't want.

2026-06-22 • via Nuitee
J
Jennifer • couple • us
8
Nice experience, will stay again
Pros:

Good location, very nice staff, clean

2026-06-21 • via Nuitee
B
Brandon • couple • us
10
excellent stay
Pros:

breakfast was amazing,great comfort Front desk people where great

Cons:

pool stay open 24 hrs

2026-06-20 • via Nuitee
S
Shenique • couple • us
10
2026-06-18 • via Nuitee
A
Alicia • family_with_children • us
10
Great place for a quick overnight stay!!
Pros:

Loved the room we stayed in! It was perfect for my family of 5 just passing through. Plenty of room to so reading out and relax after driving many hours. The separate seating area was great. Kids had fun at the pool too!

Cons:

Limited breakfast options.

2026-06-15 • via Nuitee
J
Jeffrey • couple • us
10
Pros:

Location - price

2026-06-14 • via Nuitee
C
Campbell • family_with_children • us
10
Very good
Pros:

The breakfast was great

2026-06-14 • via Nuitee
N
Newton • couple • us
9
Last minute stay and would stay again
Pros:

Very comfortable and was pleased with our stay. Breakfast was good and would stay here again.

2026-06-14 • via Nuitee
K
Kellie • family_with_children • us
5
Disappointed in hotel not honoring the room i booked with Booking.com. The hotel is blaming it on Booking.com and it now
Pros:

Overall proximity to University - reason for trip

Cons:

The room i booked through Booking.com was not honored by the hotel… the hotel charged me more for the room i booked saying they had this issue with Booking.com ongoing. I was charged more by the hotel to obtain the room i booked than what they told me and now trying to get it corrected… waiting for call back from the hotel. Not had this issue with previous bookings.com business … which i told the hotel. Would not go back to this hotel for this reason.

2026-06-14 • via Nuitee