APA Hotel Osaka Higobashi Ekimae

Hotels
APA Hotels
8 (156 reviews)
1-2-1 Tosabori, Nishi-ku, Osaka, Osaka-fu, 550-0001 , Osaka , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Free wired internet
Parking (limited spaces)
Self parking (surcharge)
Housekeeping on request
Covered parking
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness of common areas
Cons:
Poor customer service
Odor in the room

Categories

Cleanliness
6.39
The room had a strong smell of cigarette smoke, which affected the cleanliness experience.
Service
7.36
The staff were nice and communicated well, but there were issues with customer service when booking.
Location
8.4
Decent location, though dining options are limited nearby.
Room Quality
7.85
The single room is smaller compared to other locations, and there were issues with room odor.
Amenities
8.88
Good amenities provided; suitable for solo and duo travelers.
Value for Money
8.34
A reasonable stay for the price, especially for an APA hotel.
Food and Beverage
8.39
Standard offerings; limited options nearby but acceptable for the stay.
Overall Experience
8.36
Decent hotel stay but could improve in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Experience the perfect blend of comfort and convenience at APA Hotel Osaka Higobashi Ekimae, nestled in the vibrant heart of Osaka.

Relaxation and Recreation
Unwind at our rejuvenating hot springs after a day of exploring, offering a serene retreat for our guests.

Satisfy Your Taste Buds
Enjoy delightful culinary experiences at our on-site restaurants, including daily buffet breakfasts that cater to every craving.

Modern Comforts
Our 853 well-appointed guestrooms feature flat-screen TVs and deep soaking bathtubs, ensuring you feel right at home with complimentary wired and wireless internet access.

Don’t miss out on a memorable stay in Osaka—book your room today!

Important information:

  • Hot springs access available from 3:00 PM to 2:00 AM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8
Based on 156 reviews
Cleanliness: 6.39
Service: 7.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
8
892asunp Friends getaway La Union
4
Experiencia decepcionante para visitantes con tatuajes
Pros:

No recomiendo este hotel si tienes tatuajes. A pesar de ser una cadena que recibe a turistas de todo el mundo, tienen una política extremadamente rígida y nada flexible. Solo permiten el uso del baño público si cubres tus tatuajes con un máximo de dos parches, algo imposible si tienes varios. La actitud del personal de tarde fue muy cerrada y poco hospitalaria, tratando una diferencia cultural como si fuera un problema de conducta. Es una pena que en pleno 2026 sigan con estas prohibiciones que no se adaptan al turismo internacional. No volveré a elegir esta cadena.

Title: Not recommended for tattooed travelers - Inflexible and outdated
"I strongly advise against staying at this hotel if you have tattoos. Despite being a major chain catering to international tourists, their policy is extremely rigid and outdated. They only allow access to the public bath if you can cover your tattoos with a maximum of two patches. If you have more, they simply deny you access with zero flexibility or hospitality. The staff's attitude regarding this was quite disappointing. As a foreign tourist, this feels like a lack of respect for other cultures. I will not be staying at any APA Hotel again.

2026-02-12 via Tripadvisor
W
William
10
Pros:

Very convenient area close to the subway. Staff were super customer service and went over and above what i would expect. I left my laptop in a cab and staff helped me phone the police department to confirm that the in fact had it before I made my way down to pick it up. All this was in japanese as english is my first language.

2025-10-08 via Nuitee
L
Lee
6
Ok but not worth it
Pros:

Near the subway but far from both dotonbori and Umeda so had to rely on it.

Bed was extremely uncomfortable.
Spa is ok but tiny

The room was the smallest I’ve ever been in and I paid the most for the entire trip. Totally not worth it

2025-10-06 via Nuitee
T
Timothy
2
Pros:

Could not contact the hotel, even after email and going thrkugh expedia. Nothing. Terrible customer service...booked and paid for a room, but expedia booked the wrong day. Immediately attempted to rectify and there was zero assistance given. I will never book with APA again.

2025-09-02 via Nuitee
D
Daniel
8
Pros:

Standard APA Hotel; however, the single room is smaller than the single rooms in Kobe and Himeji. Cleanliness is good and provided ammenities are good as well. Perfect for solo travelers and duo travelers (packing light).

2025-08-23 via Nuitee
T
Tung
6
Pros:

ok

2025-08-15 via Nuitee
R
Rebecca family
6
Pros:

The staff were nice, and spoke relatively decent English, which made it easier to communicate (which was much appreciated). However, the room that we were set up in smelt horribly of cigarette smoke, and the only way we could get rid of it was by running the air conditioning for a very long time. Overall, the building was very nice, but our room, I don’t know about other rooms. But our room was not nice.

2025-08-09 via Nuitee
J
Johnathan
10
Pros:

Decent hotel stay. Not enough dining options very close by, so you’ll need to walk up close to Umeda, but it’s not an issue. Staff were kind, it’s APA, so you get what you pay for.

2025-07-27 via Nuitee
M
Martyn J
6
Small rooms and unnecessary check in
Pros:

The hotel rooms was extremely small. There was no room to move about and the bathrooms are tiny little capsules. The check in process was long and unnecessary with staff just watching you struggle

2025-07-01 via Nuitee
P
Paul
10
Convenient and comfy stay
Pros:

Booked this lodging pretty late, but enjoyed staying at this chain. The location was surprisingly convenient as it was really close to the metro entrance. The area was relatively quiet, but really accessible to the touristy areas of the city. Comfy rooms overall. A nice stay that is easy to travel from.

2025-06-27 via Nuitee
D
Daniel
10
Pros:

I try to stay at APA hotels while in Japan as they are always clean and safe and the staff are always polite and professional. This hotel is near restaurants and convenience stores and the Tokyo metro is connected to the hotel so it’s easy to get around. The ramen place across the road is amazing. I highly recommend this hotel to stay at when visiting Osaka.

2025-06-25 via Nuitee
M
Melany family
8
Pros:

It was a very large hotel with many amenities.

2025-06-23 via Nuitee
S
scott partner
10
Pros:

Absolutely fantastic team and tremendously helpful

2025-06-21 via Nuitee
K
k
6
Pros:

Close to subway. The room is clean and compact which is typical in Japan.

2025-06-18 via Nuitee
G
Guy
10
Pros:

friendly staff,
verzorgd hotel, lekkere maaltijden

2025-06-13 via Nuitee
J
jeff partner
8
Pros:

Very modern. Great staff. 6 or more at reception and front desk to help check in and answer questions n

2025-06-05 via Nuitee
K
Kihiw-Iskwew
10
Pros:

Good locations and excellent staff.

2025-06-05 via Nuitee
B
Bradley family
10
Pros:

Very good

2025-06-03 via Nuitee
H
Htet Wai
2
Pros:

Except just the location close to the subway, some other facilities are quite lower than normal, but the prices are so high. Rooms are quite narrow space even for a single person.

2025-06-02 via Nuitee
J
Jacori
10
Pros:

Great Location. Really good ramen shop in front of the hotel.

2025-06-02 via Nuitee