Hotel New Hankyu Kyoto

Hotels
8.3 (4439 reviews)
Shimogyo-ku Shiokoji-dori Shin-machi Higashi-iru Higashishiokoji-cho 579 , Kyoto , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.6
Multiple reviews highlighted issues with cleanliness, specifically mentioning mold and unclean bathrooms.
Service
8.9
Most reviewers praised the staff for being helpful and friendly, contributing positively to the overall experience.
Location
9.1
Numerous positive comments about the excellent location close to Kyoto Station.
Room Quality
7.6
Some reviews indicated issues such as dated decor and noise from thin walls.
Amenities
8.1
Mentioned amenities like self-serve options and general provisions were appreciated.
Value for Money
8.6
Reviewers noted good value for the location and services provided.
Food and Beverage
8.1
Some positive remarks about breakfast, though there were mentions of limited variety.
Overall Experience
8.4
Overall, guests enjoyed their stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:13

Property Description

Convenient Location near Kyoto Station:
Hotel New Hankyu is conveniently located right across from Kyoto Station, making it the perfect base for exploring the city. With easy access to transportation options, guests can easily navigate around Kyoto and beyond.

Diverse Dining Options and Amenities:
The hotel boasts 5 restaurants offering a variety of cuisines, from traditional Kaiseki meals to freshly grilled teppanyaki dishes. Additionally, guests can enjoy the convenience of a tour desk, 24-hour front desk, luggage storage, and currency exchange services.

Comfortable Rooms with Modern Amenities:
Each air-conditioned room at Hotel New Hankyu Kyoto is equipped with essential amenities such as an air purifier, flat-screen TV, and a private bath. Guests can also enjoy free WiFi throughout the property and access to drinks vending machines for added convenience.

Experience the convenience and comfort of Hotel New Hankyu Kyoto. Book your stay now for a memorable trip to Kyoto!

Important information:

From Kansai International Airport (KIX), take the Haruka directly to JR Kyoto Station. The hotel is located across the street from Kyoto Station's Central Gate and one block from Kyoto Tower.

On-site private parking is available. Guests must make reservations in advance. Please contact the property for details.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1600 per day.

Location

Guest Reviews

8.3
Based on 4439 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.4
J
Julia • extended_group • gb
7
Great base for exploring
Pros:

Proximity to train station

Cons:

Old fashioned bar

2026-04-11 • via Nuitee
I
I-Chieh • couple • tw
9
2026-04-11 • via Nuitee
ケンジ • couple • jp
5
受付の部屋割りで、気分が良くなかった。がっかりした。旅の気分がそがれました。
Pros:

フットスローに汚れがついていたので従業員に写真を見せたところ、部屋を替えてくれました。この対応は非常にありがたかったです。

Cons:

最初、部屋割りが2階の裏側の暗い所でがっかりしました。どの様な基準で部屋割をしているのか教えてほしいい。今後の予約に活かしたい為。

2026-04-11 • via Nuitee
W
Wish • family_with_children • tw
8
2026-04-11 • via Nuitee
P
Pei-Ling • family_with_children • tw
7
Pros:

喜歡日式定食早餐，飯很好吃。

Cons:

房間燈光最亮也感覺有點昏暗。

2026-04-10 • via Nuitee
M
michael • solo_traveller • au
5
Old hotel
Pros:

Clean and decent sized room albeit very dated.

Cons:

Good hotel for locals but staff could not understand any English.

2026-04-10 • via Nuitee
S
Suwatjanee • extended_group • th
8
The hotel is in a great location and the service is excellent.
Pros:

Near Kyoto station

Cons:

Air conditioning and heating

2026-04-10 • via Nuitee
かえで • extended_group • tw
10
2026-04-10 • via Nuitee
A
AIZAWA • solo_traveller • jp
5
Pros:

駅が近い事

Cons:

部屋のキーが1つしか無い。
喫煙所がずっと揺れてる感じて目眩がした。
スーツケースを持って行く方がほとんどだと思うが正面玄関は階段でスロープの所が暗くここを通って大丈夫？って印象だった。

2026-04-10 • via Nuitee
M
Min-Hong • family_with_children • tw
8
Pros:

1. 地點無懈可擊, 京都車站正對面, 附近又有Yodobashi / Lopia 等店家
2. 雖然設備已經跟不上其他競爭者, 但看得出來旅館的工作人員很努力地維持著旅館的狀況

Cons:

1. 設備真的跟不上其他競爭者
2. 2027年1月就要結束營業了

2026-04-09 • via Nuitee
C
Charline • extended_group • fr
9
Séjour parfait
Pros:

Établissement situé juste en face de la gare
Thé, café à volonté
Chambre spacieuse

Cons:

Rien

2026-04-09 • via Nuitee
• couple • jp
8
2026-04-09 • via Nuitee
Y
YAN ZHEN • family_with_children • us
9
Enjoy the stay in the hotel. Would recommend to anyone.
Pros:

Great location. Comfortable room like a home.

Cons:

Laundry machine drying feature doesn't work. Clothes not dry at all.

2026-04-09 • via Nuitee
Y
Yung huei • solo_traveller • tw
7
2026-04-09 • via Nuitee
K
KEIKO • extended_group • jp
6
駅近で便利だった　施設は古いので仕方ないと思った
Pros:

寒いと言ったら毛布を持ってきてくれた

Cons:

寒いのにエアコンが暖房にならなかった

2026-04-08 • via Nuitee
W
wei • extended_group • tw
9
2026-04-08 • via Nuitee
N
Nouf • family_with_children • sa
9
2026-04-08 • via Nuitee
L
Luz Emilia Del Pilar • family_with_children • do
10
Pros:

camas muy comodas

2026-04-08 • via Nuitee
M
Mark • family_with_children • gb
9
Great Location-
Pros:

We spent two nights at this hotel . It's a great location right near the bus terminal and main rail station. Our room was larger than expected and had a great shower- just what you need after a long day sightseeing.
The hotel has a great bar in the lower ground which serves small meals such as pizza etc.

2026-04-08 • via Nuitee
K
Ketprach • couple • th
10
เลิศ
Pros:

ใกล้สถานีรถไฟ

Cons:

ไม่มี

2026-04-08 • via Nuitee