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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Vending machine - drinks
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Vending machine - snacks
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Public Bath
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
Review Highlights
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Property Description
Tropical Oasis Near Chichen Itza Ruins
Tranquil Outdoor Setting: Enjoy 2 outdoor pools and a private porch in the jungle-surrounded pink bungalows.
Convenient Amenities: Stay comfortable with air conditioning, TV, and bathroom amenities.
Dining and Exploration: Indulge in the on-site restaurant and poolside terrace bar, then explore nearby attractions like the Ik Kil Cenote and Balankanche Caves.
Book now to experience the beauty and convenience of Dolores Alba Chichen Itza!
A deposit may be required at the property.
Location
Guest Reviews
La cercanía a un bello cenote y que está en medio de la vegetación , muy hermoso lugar
Que le falta variedad al desayuno, muy sencillo la verdad y falta mantenimiento a las instalaciones, en general
su chapoteadero , no se nadar y con el calor lo disfrute bastante. el desayuno y el transporte a Chichén Itza y al tren maya
que se fué la Luz y no hay lámparas de emergencia la
Location close to Chichen Itza. Cenotes on the other side of the street
Some airco issues, but solved by switching room
Très bien situé pour visiter les ruines. Piscine sympa pour les enfants. Restaurant pratique.
Ce n’est pas aussi luxueux que les photos le laissent imaginer.
La atención del personal 🥰 y las piscina!.
El menú dl restaurante es muy pobre en opciones!..
Falta frutas en los desayunos!.
Postres!.
Cuenta con clima y esta cerca de chichenitza
El baño no estaba funcionando al 100 y habia muy poca presion del agua. La piscina estaba muy sucia
La habitación
La piscina, i l'ubicació a prop de Chichen itzà.
Poca varietat en el restaurant.
La limpieza y las instalaciones
La amabilidad del personal y la cercanía a Chichen Itza
Las mosquiteras no cierran bien o no se tiene cuidado en la limpieza y había un alacrán en nuestra habitación cuando llegamos
A localização ser em frente ao cenote Ik Kil, fácil de aceder atraves dos autocarros oriente que param precisamente em frente mas é preciso pedir ao motorista previamente. Transporte gratuito para Chichen itza.
O Pequeno almoço não era nada de extraordinário mas pedimos pão pela segunda vez e trouxeram sem problema.
Apesar da localização ser próximo do cenote e relativamente perto do complexo chichen itza, não existe mais nada à volta então estamos condicionados à comida do restaurante do hotel que é muito fraca a variedade e gordurosa.
Os funcionários da recepção pareciam que estavam a fazer um favor sempre que se pedia alguma coisa.
Basicamente paguei 2 noites mas à segunda viemos embora por causa da comida.
Amamos a experiência. Os quartos são como chalés e bem confortáveis. A piscina é ótima, a localização perfeita e o restaurante tem bons preços.
Gostei de tudo.
La struttura è accogliente, con un bel giardino e le stanze sono comode. Le rovine sono vicine, sino alle 17.00 circa è possibile raggiungerle in bus, altrimenti in taxi. Alberto (alla reception) è molto gentile.
La piscina può essere più pulita.
La prima colazione consiste solo in uova fritte con prosciutto. Sarebbe semplice offrire una alternativa di yogurt e frutta (inesistenti anche a pranzo).
Alcuni addetti sovrebbero essere più cortesi.
Het hotel was 15min rijden van chichen itza, ideaal om de drukte in de ochtend te vermijden. Tegenover het hotel was ook een mooie cenote.
We kregen de sleutel van een kamer die niet schoongemaakt was. Dit was snel opgelost want we kregen een nieuwe kamer. In de 2e kamer hing een zeer indringende geur van kuisproducten.
De locatie is dichtbij de ruïnes van Chichen Itza.
In de kamer was alles erg klam en de matrassen doorgezakt.
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