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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Outdoor furniture
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Wine/champagne
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Fruits
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
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Property Description
Historic Charm in the Countryside
Experience luxury at the 4-star Hotel Barrage, a beautifully renovated 19th-century cotton mill nestled in the serene countryside near Pinerolo. Surrounded by the picturesque Olympic Hills, this peaceful retreat offers a unique blend of history and modern comfort.
Elegant Accommodations and Dining
Indulge in a range of rooms and suites, each exquisitely appointed with designer furnishings and luxurious amenities, including an LCD TV with Sky channels. Treat your taste buds at Le Siepi Restaurant, renowned for its exquisite Italian cuisine and stylish dining atmosphere accommodating up to 70 guests.
Scenic Views and Relaxation
Unwind in the hotel's cigar room, or take in breathtaking views of the Alps from the terrace and garden. With Turin just a 45-minute drive away, Hotel Barrage offers the perfect blend of tranquility and accessibility for your next getaway.
Ready to elevate your stay? Book now at Hotel Barrage for an unforgettable experience.
A deposit may be required at the property.
Location
Guest Reviews
La posizione è vicina al centro di Pinerolo e facile da raggiungere. Buona e nascosta la strada per raggiungere l'hotel. Strada dissestata
Moquette ovunque, odore di chiuso, umido. Per arrivare alle camere si passa attraverso corridoi com mobilia abbandonata e sporca
Great location
Clean rooms
Nice bed
Nice view
Extremely rude and arrogant reception staff
This was our second stay at Hotel Barrage in Italy, but unfortunately, it will be our last. What should have been a pleasant experience was spoiled by the unacceptable attitude of a receptionist who showed a shocking lack of manners and professionalism.
We simply wanted to request an iron for our room, yet even this basic request turned into an extremely unpleasant experience. The rooms do not appear to have landline phones to contact reception, so we had to search online for the hotel’s phone number just to make a simple request.
The receptionist, whose name we unfortunately do not know, was a young lady working between 17 and 19 October and wore black-framed glasses. During our phone conversation, she appeared to pretend that she could neither speak nor understand English and repeatedly hung up in the middle of the conversation. We had to call five times just trying to get some sense of answer.
Her behaviour was incredibly rude, dismissive and unprofessional. We were unable to get an iron, but what really made this experience so disappointing was the way we were treated over such a simple and reasonable request.
The receptionist clearly needs better training in customer service and basic manners. Working at reception is not simply about greeting guests when they arrive and saying goodbye when they leave. It also means being approachable, communicating respectfully and making a genuine effort to help guests when they need assistance. Unfortunately, this was completely lacking in our experience.
It is particularly disappointing that this happened during our second stay at the hotel. We returned expecting the same experience as before, but this encounter has completely changed our impression. No guest should be made to feel like a nuisance for asking for something as basic as an iron.
Management should take this complaint seriously and address the standard of customer service at reception.
chambre xxl mainche ; une chase pour 2 pas d'eclairage pour pouvouir ecrire dans la sdb pas des kits toilettes pas de verres pour se rence la bouche dans ma location le commutateur chaud froid de la baignoire ne fonctioner pas le petit dej limite pour un soidisant 4 etoile a part sa ok
Bellissimo hotel a 10 minuti a piedi dal centro. Camere ampie. Ottima colazione. È già la seconda volta che soggiorno qui.
Cambierei i cuscini o ne metterei anche uno morbido nell'armadio nel caso in cui il cliente ne preferisca uno meno rigido di quelli presenti.
nothing
Unfortunately, the air conditioning in our room was not working. We only noticed this late at night, which made the situation particularly unpleasant, especially with outdoor temperatures of around 40°C.
Even worse was the situation in the shower: at first, we only got cold water for about 10 seconds, and after that the water became extremely hot. The temperature control was obviously broken, making it impossible to regulate the water temperature properly.
The refrigerator in the room was also not working. terrible!!!!
Posizione comoda e staff molto gentile. Colazione ok.
Camere caldissime senza aria condizionata o ventilatori. Moquette nei corridoi macchiata.
la reception è sempre aperta e il personale disponibile .
la camera era grande e molto pulita.
per fortuna il secondo giorno una cameriera ci ha portato un climatizzatore portatile rendendo la seconda notte più piacevole.
Il ristorante è ottimo e a prezzi onesti.
la colazione è al buffet e molto ricca .
appena arrivati , il parcheggio non era per niente illuminato e distante dall'ingresso principale ,
abbiamo chiesto un cavetto per il cellulare ma ne erano sprovvisti.
l'aria condizionata non funzionava e in camera la temperatura era di 32 gradi! C'è stato detto che avevano avuto un guasto all'impianto e ci è stato suggerito di aprire le finestre che oltretutto non avevano la funzione basculante.
Non abbiamo chiuso occhio per il caldo!
avevamo 2 etti gemelli di cui uno con materasso a molle scomodissimo..
Nel bagno il porta fazzoletti era vuoto e mancava il tappeto per la doccia che oltretutto perdeva acqua dal tubo allagando il pavimento.
il phon non funzionava.
Eravamo al secondo piano e già dal mattino seguente l'ascensore risultava FUORI SERVIZIO
Staff cortese e disponibile,una bella location ma un po trascurate le stanze
Stanze poco curate,aria condizionata assente e bagno da rivedere,il termoarredo arrugginito e riverniciato,tavoletta del wc svitata,sciacquone che si incantava. Per un 4 stelle troppi difetti
Niente decadente, ho pagato e dovuto cambiare Albergo
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