Element by Marriott Omaha Midtown Crossing

Hotels
Element by Westin
8.6 (477 reviews)
3253 Dodge Street , Omaha , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Excellent Staff
Delicious Breakfast
Clean Rooms
Cons:
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
8.1
Some guests mentioned issues such as leftover food in the fridge and stains in the rooms, indicating a need for improved cleanliness.
Service
9.1
Several reviews highlighted excellent staff service and willingness to help, indicating a positive service experience.
Location
9.1
Consistently mentioned as a great aspect of the hotel, with guests appreciating its proximity to restaurants and attractions.
Room Quality
8.6
Rooms were described as clean and comfortable, with some reviews noting minor issues but overall satisfactory quality.
Amenities
8.1
While some amenities were praised, the lack of significant facilities like a pool affected the score.
Value for Money
8.6
Given the high-quality breakfast and overall experience, guests felt it provided good value despite some complaints about pricing.
Food and Beverage
8.6
Breakfast received positive mentions for its variety and quality, although there were some complaints about the coffee quality.
Overall Experience
8.6
Guests enjoyed their stay and indicated they would return, highlighting a generally positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Eco-Friendly Hotel with 24-Hour Fitness Center
Located just 3 km from TD Ameritrade Park, Element Omaha Midtown Crossing offers a state-of-the-art fitness center and free Wi-Fi access. Each room features a flat-screen TV, self-catering amenities, and a work desk for your convenience.

Convenient Amenities for Guests
The hotel boasts a 24-hour front desk, mini-market, and a business center to cater to all your needs. Enjoy a complimentary breakfast with a variety of options including fresh fruit, pastries, and cereal.

Family-Friendly and Nearby Attractions
Explore the Henry Doorly Zoo just 4.7 km away or visit the tranquil Lauritzen Gardens a short drive from the hotel. Eppley Airfield Airport is conveniently located 7 km away. Book your stay at Element Omaha Midtown Crossing for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.6
Based on 477 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
M
Madl family_with_children us
6
Pretty cool but pretty expensive
Pros:

Room was very clean and organized. The breakfast was amazing and way more than I expected it would be. The bed was comfortable.

Cons:

The deadbolt lock on the room door would not work properly. When checking in the front office person told us all about the complimentary happy hour when we arrived at the hotel at the check in time of 3pm. She explained there would be beer from a keg and two kinds of wine. When we arrived at happy hour, none of the keg beer or either wine choice was working properly. They did not seem concerned at all and offered a few hard apple ciders and high noon cocktails out of cans. It was fine, we still had some of happy hour, but there was never an apology of the keg beer or wine that was promised not being offered and the machine being broken. A suggestion would be to explain that when the guest checks in and explain that there will be other offerings at happy hour due to the current offerings being broken.

2026-05-28 via Nuitee
V
Vogel couple us
10
2026-05-28 via Nuitee
T
Teneisha solo_traveller us
10
2026-05-25 via Nuitee
L
Lisa solo_traveller us
8
2026-05-25 via Nuitee
T
thomas solo_traveller us
9
Nice hotel and great location
Pros:

clean,comfortable and breakfast

Cons:

sofa was uncomfortable

2026-05-24 via Nuitee
C
Catherine couple us
9
2026-05-13 via Nuitee
H
Helen family_with_children us
9
Pros:

Was in town for one night the room was great, staff was nice and the breakfast was great.

2026-05-02 via Nuitee
K
Kenneth family_with_children us
10
2026-05-01 via Nuitee
J
Jamie couple us
10
2026-04-27 via Nuitee
K
Kevin couple us
9
2026-04-27 via Nuitee
K
Kara couple us
9
2026-04-13 via Nuitee
T
Tara couple us
10
2026-04-11 via Nuitee
D
Donnecia family_with_children us
9
The stay was great, room was cozy and it made my family feel like we were in a spring vacation home
Pros:

The location is prime, literally 5 minutes from work. I stayed while my home was being remodeled so it was good I didn’t have to go far to make it to work. The property was nice and clean, loved the amenities!

Cons:

I didn’t like how at night time the room got more cold and we couldn’t adjust the heat. We have to call down to the front desk for changes to the thermostat, but I understand why.

2026-04-10 via Nuitee
A
Andrew couple us
9
Clean room, nice staff, secure parking.
Pros:

Easy parking. Clean hotel. Breakfast was ok, everything was cold had to microwave it. There was a lady making fresh crepes, we didn’t try them.

Cons:

Had a bathtub instead of walk in shower. Tv wouldn’t connect to our phone as it said it would. The TV.Marriott website wouldn’t work.

2026-04-08 via Nuitee
N
Natalie couple us
1
Poor unprofessional service provided
Pros:

Nothing the stat was terrible!!!

Cons:

I would never recommend this property to anyone. The staff was less than stellar, no hospitality and zero customer service. I am currently disputing charges. There was never any hot water, the staff was terrible except for Wendy but she was not a supervisor. Pure trash!!!!

2026-03-31 via Nuitee
L
Lizbet family_with_children us
8
2026-03-23 via Nuitee
E
Erin family_with_children us
4
If they gave the guests control of the AC that would make it much better
Pros:

I like the room itself. Breakfast is good. It's a mile from the orpheum.

Cons:

The AC is "eco friendly" you have to call and ask them to switch your room to AC but then it was the lowest setting. Myself and my two guests sweat all night and got very little sleep even though we set it to 60.

2026-03-21 via Nuitee
A
Amy couple us
9
Just lived the vibe and location with restaurants and bars was amazing
Pros:

Location and staff were great

Cons:

Nothing

2026-03-21 via Nuitee
D
Dublinske extended_group us
10
Good room, good check in, paying for parking
Pros:

The check in process was well. The beds super comfy. The room was well and had a couch which was nice. I think that I would book here again for other events.

Cons:

Pay for parking. $15 was so expensive for overnight parking. I think that if there way a way for it to be free that would be very appealing to people. I also didn't know that we needed to pay for parking until after I couldn't cancel.

2026-03-19 via Nuitee
I
Iveth couple us
10
2026-03-17 via Nuitee