Embassy Suites by Hilton Denver Downtown Convention Center

Hotels
Embassy Suites Hotels
8.8 (948 reviews)
1420 Stout Street , Denver , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
8.19
Multiple mentions of unclean rooms and issues with housekeeping.
Service
9.66
Positive mentions of the front desk staff and overall service.
Location
9.7
The location was conveniently central to many attractions.
Room Quality
8.15
Older hotel with reports of aged furnishings and cleanliness issues.
Amenities
9.18
Good amount of amenities available, though some services were lacking.
Value for Money
8.64
Good value for the price, but parking costs were excessive.
Food and Beverage
7.69
Mixed reviews on food quality, with reports of burnt meals and long wait times.
Overall Experience
9.16
Enjoyable stay, with some service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:55

Property Description

Luxurious All-Suite Hotel in Downtown Denver

Suite Living: Enjoy spacious suites with modern amenities including two 37-inch LCD TVs, a refrigerator, microwave, and coffee maker.

Fantastic Facilities: Take advantage of the on-site pool, full-service restaurant, business center, gym, and concierge desk for all your needs.

Convenient Location: Situated next to the Colorado Convention Center and just a short walk from 16th Street Mall, our hotel is the perfect base to explore all that downtown Denver has to offer.

Book now to experience the perfect blend of comfort and convenience at Embassy Suites Denver - Downtown/Convention Center!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 58 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 948 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
D
Daydream621431 Business
10
Questions on breakfast bar
Pros:

Virginia in the breakfast bar was so sweet. She made my whole day better. So welcoming, kind and thoughtful

2026-02-12 via Tripadvisor
J
J516OOnicoleh Business
10
EXCEPTIONAL SERVICE
Pros:

Cora and Aproova exhibited exceptional service from the moment we arrived! They went above and beyond to accommodate us to the absolute maximum, even providing wonderful restaurant recommendations. Our experience was truly amazing, and we cannot wait to come back!

2026-02-12 via Tripadvisor
C
Camper51786274516 Business
10
Great breakfast!
Pros:

Chef Alex made AMAZING omelets!!!

2026-02-12 via Tripadvisor
K
kimberleep2020 Business
10
Visit
Pros:

Chef Alex Jr made the best breakfast

2026-02-11 via Tripadvisor
6
602jacquelyna Business
10
Fun times at Embassy Suites
Pros:

Melissa at the hotel restaurant on the 4th truly made our night. She is fun and delightful. Thank you Melissa for the laughs. You made tonight a great time!

2026-02-10 via Tripadvisor
S
svetlanac841 Family
8
Convenient location
Pros:

Beautiful hotel! Our room 1715 needs some assistance as neither the toilet nor the shower operated properly! Toilet barely flushed and took a long time to refill! Shower needs to be redone as both water knobs are not operating! Loose hardware and installed upside down making it almost impossible to operate! This is a handicap accessible room which is sad to think that the bathroom is nearly not functional!

2026-02-09 via Tripadvisor
1
152jabarih Family
10
Chef Alex III
Pros:

Chef Alex delivered an exceptional breakfast experience. From the moment we connected, his energy set the tone. Warm, engaging, and genuinely passionate about his craft, he made the entire experience feel personal.

The omelettes were on another level—perfectly seasoned, light, and cooked with precision. Every bite reflected intention and skill.

Great food is one thing. Pairing it with a strong personality and authentic hospitality makes it memorable. Chef Alex created that kind of morning.

Highly recommend.

2026-02-09 via Tripadvisor
R
Ryan family_with_children us
4
2026-02-09 via Nuitee
M
mjdevlin Business
10
Great service, kind people
Pros:

Service was really great. Valet, front desk, f&b, housekeeping. Claudia was super kind and patient when helping me checkout. Nathan and all the boys at valet made life so simple. Thanks embassy suites 😊

2026-02-05 via Tripadvisor
D
davidgJ1447OK Business Portland, Oregon
10
Amazing staff - Great Hotel - Excellent location
Pros:

⭐️⭐️⭐️⭐️⭐️
I’m currently here for a four-day stay in downtown Denver and wanted to give a special shout-out to the front desk team—Mel and Teresa.
Both have been incredibly helpful, professional, and welcoming. They’ve gone out of their way to make sure everything runs smoothly, and it truly shows how much they care about the guest experience.
The hotel has a great team overall. Breakfast has been excellent—the chefs are preparing delicious, fresh, made-to-order omelets for guests each morning, which is a great touch. The food is fresh and well organized. The linens and sheets are clean and well maintained, the coffee area is always tidy, and the rooms are large, spacious, and comfortable with beautiful city views. The beds are especially comfortable, and the downtown location is ideal.
Big appreciation to the entire staff, and a special thanks again to Mel and Teresa for being so proactive and helpful. Keep up the great work—I’ll be sure to share this feedback with leadership.

2026-01-31 via Tripadvisor
I
Inspire25070963927 Friends getaway
2
Low expectations is the key to happiness
Pros:

I have stayed at this hotel for years when I go downtown for events and never had a problem so i was surprised with the banquet services provided for the Dinner Detective show. The service was poor and a few people in our party became ill about 9 hours after the meal. The Embassy responded that they did everything right and assured me that they made the salad served that day and the food that was cooked the day before was held at correct temperatures which was surprising since the food was warm at best and explains why the food looked the way it did.

2026-01-31 via Tripadvisor
K
kailanih2026 Friends getaway
10
Awesome hotel experience!! 😄
Pros:

The room was very cozy, and I was able to make lots of fun memories there. Customer service was impeccable; I’d stay here every day if I could. Cora and Kristjana were incredibly kind and accommodating.

2026-01-30 via Tripadvisor
2
252ikaikah Family
10
Embassy Denver Downtown
Pros:

The front office staff at this hotel are amazing with superb customer service! I specifically want to thank Cora, kristjana, & Merino.

2026-01-30 via Tripadvisor
E
ernestoh380 Business
10
Krijana is very professional and knowledgeable.
Pros:

Krijana was amazing, I am not an easy customer.
I was somewhat demanding in the type of room that I wanted and Krijana was so polite and knowledgeable throughout the whole time that she found me the perfect room.

I will be referring friends, family, and customers to this hotel because of her.

Thank you for hiring such a professional and understanding representative for your company.

2026-01-30 via Tripadvisor
B
brianbR3739UF Family
10
Embassy Suites, Second to None.........!!!
Pros:

Thank you very much Embassy Suites Denver. You folks are truly amazing. You made our family feel at home. Happy hour and breakfast were amazing and generous touches.
Mel, Eve, Krisjiana at the front desk were more than welcoming and treated us like family.
Jay at the bar area was very friendly and took great care of us adults. Jay also showed up as the bar rep for happy hour which was so nice to see and hang out with her again. Great personality and great sense of humor.

Thank you folks so much again for making our stay so wonderful, we felt like we never left home and that we were with family.

Thank you,

The Berkleys

brianjean@comcast.net
707-319-2888

2026-01-29 via Tripadvisor
6
63rolfj Business
10
Great stay!
Pros:

Kora and Evan at the front desk were extremely helpful and very welcoming. Dan worked extremely hard in the restaurant.

2026-01-29 via Tripadvisor
A
andyz580 Friends getaway
10
Amazing stay
Pros:

I love the spacious rooms and open atrium of Embassy Suites! The night staff especially Glenna Price was awesome, a sweet person to talk to, and very responsive.

2026-01-29 via Tripadvisor
J
Javier family_with_children us
9
2026-01-29 via Nuitee
1
140nakiaw Business
10
Here for work
Pros:

Chef Alex makes the best omelettes!

2026-01-27 via Tripadvisor
T
Thanh couple us
10
Best stay in Denver!!!
Pros:

Best stay near the convention center!

Cons:

Loved it here!

2026-01-27 via Nuitee