Isleta Resort & Casino

Hotels
8.6 (1551 reviews)
11000 Broadway Southeast , Isleta Pueblo , us
+1 505-724-3800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Spacious rooms
Cons:
Cleanliness issues
Limited dining hours

Categories

Cleanliness
7.79
There were multiple mentions of cleanliness issues, such as dirt in the bathroom and rooms needing better cleaning.
Service
9.26
The staff were often described as friendly and helpful, contributing positively to the overall stay.
Location
8.8
The hotel is well located with beautiful views, making it a desirable place to stay.
Room Quality
8.25
Rooms were generally well appointed and spacious, though some reports of damage and noise were noted.
Amenities
8.78
Amenities such as the pool and dining options were positively mentioned, although some guests wished for more.
Value for Money
8.74
Guests found the hotel to be a good value, particularly given the competitive pricing.
Food and Beverage
8.29
Dining options were adequate, but limited dining hours received some criticism.
Overall Experience
8.86
Most guests had a very enjoyable stay, with beautiful surroundings and decent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 12:59

Property Description

Luxury Hotel with On-Site Casino and Shuttle Service

On-Site Entertainment: Enjoy the thrill of the on-site casino, convention center, and bowling alley.

Fine Dining Experience: Indulge in premium steaks at Embers steakhouse and unwind at the full-service bar.

Convenient Amenities: Stay connected with free Wi-Fi and relax with Starbucks coffee and ice cream at Chill.

Book your stay at Isleta Resort & Casino Albuquerque for a luxurious and entertaining experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.6
Based on 1551 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
Matthew • couple • us
8
2026-08-27 • via Nuitee
B
Bernie • couple • us
10
2026-08-27 • via Nuitee
M
monica martinez reyes • solo_traveller • mx
9
Pros:

La cama y la alberca

Cons:

Tiene poca variedad de restaurantes

2026-08-26 • via Nuitee
C
Cristian • couple • us
8
Pros:

Clean

Cons:

Location was far from places

2026-08-23 • via Nuitee
F
Falk • couple • us
9
Will stay there again.
Pros:

Safe, clean, comfortable, helpful staff, nice art

Cons:

Noise from hallway can be heard in room, pool was closed during a busy time

2026-08-23 • via Nuitee
C
Crusita • solo_traveller • us
8
2026-08-20 • via Nuitee
J
Jesse • couple • us
10
Pros:

Pool

2026-08-19 • via Nuitee
L
LaVerne • extended_group • us
9
2026-08-15 • via Nuitee
E
Estevan Santos • solo_traveller • us
10
2026-08-13 • via Nuitee
H
Hrant • couple • us
7
2026-08-09 • via Nuitee
J
Jessica • couple • us
10
Awesome
Pros:

It was nice place to stay. Parking was easy. The pool was awesome. Our room was spacious and clean! Very cozy.

Cons:

Nothing. We had a great stay and will be back.

2026-08-09 • via Nuitee
C
Caroline • couple • us
10
My stay there was excellent and very relaxing i cant wait to do it again!
Pros:

All the staff were very welcoming and the room was amazing.

Cons:

There was nothing that i did not like about the property

2026-08-08 • via Nuitee
H
Harrell • family_with_children • us
4
Downhill
Pros:

There were complimentary waters already in the room, I asked for extra pillows and they were brought up by the staff.

Cons:

The first room we were in was gross. There was hair on the sheets, the room smelled like weed and the furniture was old and worn. The second room wasn't better, there was hair in the sheets again, the office chair was dirty, the walls were dirty, the furniture was all old and worn. Considering that this is an expensive hotel and there is more class associated with the casino, the room was very disappointing. The rooms we saw did not match the quality that was shown in the pictures online. I have had a better experience at a Drury or Holiday Inn. When I spoke to Justin, I felt like an inconvenience. Since I had a walker and already walked all over switching rooms, I agreed to stay in the second room and the housekeeping staff changed the sheets. They were rude and spoke spanish the entire time to each other and were talking about us. After the housekeeper cleaned the wall, she ask if it was ok and if it was how I liked it. The customer service was bad, the room was bad. Their standards have lowered since I was last there 10 years ago and the quality was awful. Justin offered $70 off our room for the inconvenience but that didn't ease my mind when I was sleeping in a dirty room. Due to my surgeries, I have to be careful about infections and I feel like my expectations were not unattainable. I will be avoiding staying there again.

2026-08-07 • via Nuitee
G
Gary • couple • us
8
Was pleased with our stay and will plan to stay there again
Pros:

The room was nice. Nothing overly fancy but clean and nice. The pool and hot tub was very nice and was a nice way to start the day.

Cons:

The only thing I can say I wasn’t happy with was the air conditioning in the room. Although the a/c was working the room never really cooled down but they might just be me. I like the room temperature cooler and it just felt like the room was warm all night.

2026-08-07 • via Nuitee
S
Storm • couple • us
10
Pros:

This was a beautiful property! Casino was fun!

2026-08-05 • via Nuitee
M
Mrs. Yvette • solo_traveller • us
5
Pros:

Pool was great

Cons:

So many issues with payment and reservation. Still have no received my incidental back from our stay and it's almost been 30 days.

2026-08-04 • via Nuitee
J
Jing • couple • us
9
2026-08-04 • via Nuitee
B
Becky • solo_traveller • us
10
Favorite place to stay
Pros:

I love how close the resort is to the amphitheater. The staff are always friendly and the rooms are clean and comfortable, this time we had a little patio which was great!

Cons:

The pillows are a lumpy and uncomfortable but I'll just have remember to bring my own next time.

2026-08-04 • via Nuitee
M
Mrs. K G. • solo_traveller • us
7
2026-08-03 • via Nuitee
B
Brenda • couple • us
8
Ok
Pros:

Food options

Cons:

The room seemed a bit run down, but not disgusting.

2026-08-02 • via Nuitee