Hyatt House Charlotte Center City

Hotels
•
Hyatt House
8.8 (2008 reviews)
435 East Trade Street , Charlotte , US
+1 704-373-9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking costs
Cleanliness issues
Expensive drinks

Categories

Cleanliness
7.91
The cleanliness of the hotel room was noted as average with some pieces of trash remaining.
Service
9.38
The staff was friendly and accommodating, especially with the room upgrade issue.
Location
9.42
The hotel is conveniently located near the Spectrum Center and main attractions.
Room Quality
8.37
Rooms were comfortable but there were comments about needing upgrades for mattresses.
Amenities
8.9
Amenities like the small kitchen area and breakfast were appreciated; however, parking was expensive.
Value for Money
8.36
Some mentioned the cost of drinks and parking as being high for the quality received.
Food and Beverage
8.91
Breakfast was described as fresh, contributing positively to the stay.
Overall Experience
9.18
Overall stay was good with some inconveniences that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:56

Property Description

Luxurious Amenities and Convenient Features
Indulge in the comfort of a flat-screen cable TV, iPod docking station, and kitchenette in every room. Enjoy the convenience of a fitness center, 24-hour mini-market, and room service at your fingertips.

Central Location
Located next to Time Warner Cable Arena, explore nearby attractions like Blumenthal Performing Arts Center and Levine Museum of the New South within minutes on foot.

Business and Leisure Blend
With a business center, free Wi-Fi, and daily maid service, seamlessly transition between work and play during your stay.

Experience the best of Charlotte at Hyatt House - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 2008 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
L
Lachantia • couple • us
9
2026-10-13 • via Nuitee
K
Kenneth • family_with_children • us
10
2026-10-13 • via Nuitee
C
Christopher • family_with_children • us
10
Pros:

Everything was awesome

Cons:

The $50 parking for one night

2026-10-12 • via Nuitee
D
Dwayne • couple • us
10
2026-10-12 • via Nuitee
L
Lorrie • solo_traveller • us
9
Spacious room and excellent location for attending Spectrum Center concert.
Pros:

Location was excellent for atending event at the Spectrum Center

Cons:

The breakfast selections and quality fell short of my expectations. Although the valet parking process was convenient, I would have preferred complimentary parking rather than an additional charge.

2026-10-12 • via Nuitee
R
Robyn • solo_traveller • us
8
2026-10-11 • via Nuitee
V
Veronica • family_with_children • us
8
Pros:

Prime location, comfortable beds, quiet

Cons:

The breakfast was underwhelming.

2026-10-11 • via Nuitee
M
Meghan • couple • us
1
2026-10-11 • via Nuitee
D
Dawn • solo_traveller • us
8
Pros:

Great hotel comfortable beds and super clean room!

Cons:

Dislike the $50/valet parking that is your only option to use. But the hotel has the ability to comp it so g ask at the front desk

2026-10-11 • via Nuitee
K
Kim • family_with_children • us
10
Pros:

Our stay was great! Great location especially if you are going to an event at the spectrum center. Rooms were nice and beds were comfortable.

2026-10-11 • via Nuitee
B
Bobbie • couple • us
9
2026-10-11 • via Nuitee
S
Shalaura • couple • us
7
2026-10-10 • via Nuitee
B
Brian • family_with_children • us
9
2026-10-10 • via Nuitee
C
Charles • solo_traveller • us
6
I wouldn’t recommend anyone staying there.
Pros:

It’s was close to downtown yet it wasn’t in a location that was overcrowded.

Cons:

There was a lot of hidden charges after checkout. The pool, pillows, and towels were dirty.

2026-10-10 • via Nuitee
K
Kai Beermann • solo_traveller • de
8
2026-10-08 • via Nuitee
S
Sabrina • couple • us
9
It was good.
Pros:

Thr location

Cons:

There was no exhaust fan in bathroom. Shower was awkward

2026-10-07 • via Nuitee
A
Akeem • couple • us
10
2026-09-19 • via Nuitee
R
Ramanathan • solo_traveller • in
8
2026-09-19 • via Nuitee
P
Phillip • couple • us
10
2026-09-15 • via Nuitee
L
Lauren • extended_group • us
10
2026-09-14 • via Nuitee