Hyatt House Charlotte Center City

Hotels
•
Hyatt House
8.8 (1697 reviews)
435 East Trade Street , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking costs
Cleanliness issues
Expensive drinks

Categories

Cleanliness
7.91
The cleanliness of the hotel room was noted as average with some pieces of trash remaining.
Service
9.38
The staff was friendly and accommodating, especially with the room upgrade issue.
Location
9.42
The hotel is conveniently located near the Spectrum Center and main attractions.
Room Quality
8.37
Rooms were comfortable but there were comments about needing upgrades for mattresses.
Amenities
8.9
Amenities like the small kitchen area and breakfast were appreciated; however, parking was expensive.
Value for Money
8.36
Some mentioned the cost of drinks and parking as being high for the quality received.
Food and Beverage
8.91
Breakfast was described as fresh, contributing positively to the stay.
Overall Experience
9.18
Overall stay was good with some inconveniences that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:56

Property Description

Luxurious Amenities and Convenient Features
Indulge in the comfort of a flat-screen cable TV, iPod docking station, and kitchenette in every room. Enjoy the convenience of a fitness center, 24-hour mini-market, and room service at your fingertips.

Central Location
Located next to Time Warner Cable Arena, explore nearby attractions like Blumenthal Performing Arts Center and Levine Museum of the New South within minutes on foot.

Business and Leisure Blend
With a business center, free Wi-Fi, and daily maid service, seamlessly transition between work and play during your stay.

Experience the best of Charlotte at Hyatt House - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1697 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
N
naomi • family_with_children • us
10
2026-03-11 • via Nuitee
E
Eric • solo_traveller • us
10
2026-03-10 • via Nuitee
P
Patrick • couple • us
4
2026-03-10 • via Nuitee
D
Desiree • couple • us
10
Pros:

Very close to Spectrum Center. Nice, clean facility. Friendly & approachable staff. I have stayed multiple times & each time is equally pleasant

Cons:

Valet parking is a leisure but some discount should be offered when a room is booked. $60 on top of the hotel stay is insane.

2026-03-09 • via Nuitee
S
Saralin • couple • us
10
Very great
Pros:

Right beside spectrum center and gives classy vibes

Cons:

N/A

2026-03-09 • via Nuitee
D
Dezrae • couple • us
10
2026-03-09 • via Nuitee
V
Valerie • couple • us
10
2026-03-09 • via Nuitee
S
Sealey • couple • us
10
Exactly what I was expecting great experience
Pros:

Everything

Cons:

N/A

2026-03-09 • via Nuitee
T
Tanajah • couple • us
10
2026-03-08 • via Nuitee
B
bsZ2646OB • Family
10
Thanks
Pros:

Eddie and the guys in vallet was great.
Front desk was awesome as well!
Pool was disappointing!
Room and hotel was clean

2026-03-07 • via Tripadvisor
M
Monesha • couple • us
9
2026-03-06 • via Nuitee
T
Trisha • couple • us
10
The best place to stay if attending an event at Spectrum Center
Pros:

always clean, staff is friendly & helpful

Cons:

nothing

2026-03-05 • via Nuitee
B
Bonnie • solo_traveller • us
5
Necessary as we were from out of town and wanted to be close to arena.
Pros:

Close to arena

Cons:

Bathroom outdated. Shower decrepit.

2026-03-05 • via Nuitee
A
AmyPeahuff • NONE • Woodruff, South Carolina
10
Location.....Location.....Location
Pros:

Very well located hotel by the Spectrum Center. Easy to get from the hotel there. Hotel was very clean and staff was very accommodating. Would definitely stay there again.

2026-03-03 • via Tripadvisor
9
962shaniquat • NONE
10
Amazing
Pros:

This hotel is amazing! The atmosphere was amazing! The views from the rooms are amazing! This will definitely be my favorite place to stay when I'm in town for concerts.

2026-03-03 • via Tripadvisor
J
Jamie • couple • us
10
Cons:

Vallet only parking

2026-03-03 • via Nuitee
J
Jade • couple • us
10
2026-03-02 • via Nuitee
T
Tyrone • couple • us
6
Pros:

Room had street view

Cons:

Chicken wing was half done.
Hot water in sink didn’t work,
Room was musky.

2026-03-02 • via Nuitee
L
Lonnie • couple • us
10
Perfect!
Pros:

Everyone is so friendly and accommodating. Staff are always available and willing to answer questions. Excellent location with access to food, spirits, and fun.

2026-03-01 • via Nuitee
T
tiffany • family_with_children • us
10
2026-03-01 • via Nuitee