Hyatt House Charlotte Center City

Hotels
•
Hyatt House
8.8 (1897 reviews)
435 East Trade Street , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking costs
Cleanliness issues
Expensive drinks

Categories

Cleanliness
7.91
The cleanliness of the hotel room was noted as average with some pieces of trash remaining.
Service
9.38
The staff was friendly and accommodating, especially with the room upgrade issue.
Location
9.42
The hotel is conveniently located near the Spectrum Center and main attractions.
Room Quality
8.37
Rooms were comfortable but there were comments about needing upgrades for mattresses.
Amenities
8.9
Amenities like the small kitchen area and breakfast were appreciated; however, parking was expensive.
Value for Money
8.36
Some mentioned the cost of drinks and parking as being high for the quality received.
Food and Beverage
8.91
Breakfast was described as fresh, contributing positively to the stay.
Overall Experience
9.18
Overall stay was good with some inconveniences that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:56

Property Description

Luxurious Amenities and Convenient Features
Indulge in the comfort of a flat-screen cable TV, iPod docking station, and kitchenette in every room. Enjoy the convenience of a fitness center, 24-hour mini-market, and room service at your fingertips.

Central Location
Located next to Time Warner Cable Arena, explore nearby attractions like Blumenthal Performing Arts Center and Levine Museum of the New South within minutes on foot.

Business and Leisure Blend
With a business center, free Wi-Fi, and daily maid service, seamlessly transition between work and play during your stay.

Experience the best of Charlotte at Hyatt House - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1897 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
L
Lauren • couple • us
10
This was a wonderful hotel and I can’t wait to go back
Pros:

The room was clean and nicely decorated.

Cons:

Had no issues

2026-06-27 • via Nuitee
A
Amr • couple • eg
10
Pros:

Very clean and well-equipped room. Friendly and helpful staff

2026-06-23 • via Nuitee
T
Tiffany • couple • us
10
2026-06-22 • via Nuitee
S
Sabrina • couple • us
10
It was super clean, friendly staff and close to the Bank of America
Pros:

It was super clean, friendly staff and close to the Bank of America

Cons:

Nothing

2026-06-22 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-06-21 • via Nuitee
M
Matthew • couple • us
10
Great nice people
Pros:

Easy parking

Cons:

Need more help in the morning for breakfast.

2026-06-19 • via Nuitee
M
Marc Timothy • extended_group • ch
8
Pros:

Rooms are fine, nice people.

Cons:

Lobby is quite hot and doesn‘t smell that good

2026-06-18 • via Nuitee
K
keith • extended_group • us
8
2026-06-17 • via Nuitee
P
Porsche Evans • solo_traveller • us
10
2026-06-17 • via Nuitee
M
Misty • solo_traveller • us
8
Love it I just didn’t like paying for parking
Pros:

Location

Cons:

Didn’t like paying for parking

2026-06-16 • via Nuitee
R
ronan • solo_traveller • ie
8
2026-06-16 • via Nuitee
N
Naquesha • extended_group • us
10
Great
Pros:

Good

2026-06-16 • via Nuitee
D
Donovan • solo_traveller • us
8
2026-06-16 • via Nuitee
D
Danielle • couple • us
8
Peaceful location to stay when visiting Charlotte Nc
Pros:

Location and breakfast

Cons:

75 dollar hold on card and no parking accept Vallet

2026-06-15 • via Nuitee
K
Kiana • couple • us
8
2026-06-15 • via Nuitee
W
William • couple • us
2
Very bad
Pros:

Your website made promises of waffles being served on the breakfast buffet, that was our main reason for choosing your hotel, waffles were NEVER served at the breakfast buffet. Extremely disappointing

Cons:

If you are going to promise something, then you should deliver it

2026-06-14 • via Nuitee
B
Bradey • couple • us
5
2026-06-13 • via Nuitee
C
Corinna • couple • us
10
2026-06-13 • via Nuitee
A
Aaliyah • solo_traveller • us
8
2026-06-13 • via Nuitee
J
Jennifer • couple • us
7
Cons:

The bathroom floor felt sticky, but everything else in the room was clean. The area is just rough now, very close to the bus station and honestly we didn’t feel too safe walking around.

2026-06-12 • via Nuitee