Casa Inn Premium Hotel Queretaro

Hotels
8.8 (954 reviews)
Paseo De Miranda, 2; El Marqués , Querétaro , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
7.69
Several mentions of unclean areas including the swimming pool and bathroom.
Service
9.66
Generally good service noted, but with a significant complaint regarding booking cancellation.
Location
9.7
Good location with easy access to key places, praised by multiple reviewers.
Room Quality
8.15
Issues with air conditioning in one instance, but otherwise comfortable.
Amenities
9.18
Facilities like the pool and spa are well received, though some improvements are suggested.
Value for Money
8.64
Value perceived as acceptable, but some complaints on food quality.
Food and Beverage
7.69
Mixed reviews on food quality, with some finding it lacking.
Overall Experience
9.66
Most reviews highlight overall satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:09

Property Description

Convenient Location and Shuttle Service
Situated just 27 km from Queretaro International Airport, Casa Inn Premium Hotel Queretaro offers a complimentary shuttle service within 10 km, making travel a breeze.

Modern Amenities and Facilities
Enjoy free Wi-Fi, a well-equipped gym, and a relaxing indoor pool during your stay. The rooms feature convenient amenities such as safety deposit boxes, refrigerators, and spacious suites with kitchenettes.

Dining and Event Options
Indulge in delicious meals at the on-site restaurant and bar, or host events in the business center or meeting rooms accommodating up to 400 people. Don't forget to explore nearby attractions like Plaza de Armas Square and the Acueducto de Querétaro.

Experience comfort and convenience at Casa Inn Premium Hotel Queretaro - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 954 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.66
C
Cuauhtémoc • couple • mx
9
2026-03-14 • via Nuitee
E
ERIKA • family_with_children • mx
10
2026-03-13 • via Nuitee
H
Hugo • couple • mx
10
2026-03-11 • via Nuitee
J
Juan Ricardo • couple • mx
10
2026-03-11 • via Nuitee
S
Suastegui • solo_traveller • mx
10
2026-03-11 • via Nuitee
M
Manuel • family_with_children • mx
9
Pros:

La alberca y restaurante

Cons:

Las almohadas son muy pequeñas, el inodoro estaba tapado cuando llegamos.

2026-03-09 • via Nuitee
R
Raymundo • couple • mx
9
2026-03-04 • via Nuitee
J
Javier • family_with_children • mx
7
Falta limpieza y honestidad
Pros:

Las camas se duermen bien no hay ruido

Cons:

La limpieza en general todo estaba sucio y descuidado, en el restaurante me querían hacer cargos por algo que no consumi

2026-03-04 • via Nuitee
M
Marisol • family_with_children • mx
10
Pros:

El hotel es muy bonito las instalaciones y el servicio excelente!

Cons:

Los cojines en las camas y las almohadas olían a mugre. Parecía que nos las habían cambiado.

2026-03-03 • via Nuitee
D
Daniela • family_with_children • mx
10
2026-03-02 • via Nuitee
S
Sharon • extended_group • mx
7
2026-02-27 • via Nuitee
A
Ana Karen Martinez Castillo • family_with_children • mx
8
Pros:

Las habitaciones muy cómodas

Cons:

El agua de la alberca era fría

2026-02-27 • via Nuitee
T
Theodore • family_with_children • mx
8
Good value
Cons:

Breakfast was so so, not terribly bad but not that good either

2026-02-26 • via Nuitee
I
Ismael Vázquez Velázquez • family_with_children • mx
10
muy cómodo, personal amable, muy limpio, excelente ubicación y a buen precio!
Pros:

excelentes instalaciones y buena ubicación

2026-02-26 • via Nuitee
A
ANA LILIA • solo_traveller • mx
10
2026-02-25 • via Nuitee
J
Jimy • family_with_children • fr
5
2026-02-23 • via Nuitee
2
228luis • NONE • Cancun, Yucatan Peninsula
4
the worst hotel I've been in Queretaro, don't waist your time or money
Pros:

The over all experience is pessimist to say, the restaurant service is bad, location it's good but to noisy cause of the main highway with trucks running all night.

2026-02-20 • via Tripadvisor
M
Mariana • family_with_children • mx
9
2026-02-12 • via Nuitee
N
Naceancena • family_with_children • mx
10
Pros:

Las instalaciones y la limpieza

2026-02-12 • via Nuitee
R
rodolfo • solo_traveller • br
8
Pros:

fiz reserva com cafe da manha, na confirmacao da booking constava que estava incluido. Ao chegar no hotel , me disseram que nao estava incluido.

2026-02-11 • via Nuitee