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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Snack bar
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Heated pool
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Indoor pool
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just off Route 70 and a short 5-minute drive from Havelock town centre, Holiday Inn Express & Suites Havelock Northwest New Bern offers easy access to local attractions and amenities.
Modern Amenities
Each room is equipped with a 37-inch flat-screen TV, microwave, refrigerator, and free Wi-Fi. Guests can enjoy a daily breakfast, coffee-making facilities, and a work desk for convenience.
Leisure and Business Facilities
Take a dip in the indoor pool, work out in the fitness centre, or utilize the business centre and launderette. Whether for leisure or work, this hotel caters to all needs.
Book your stay at Holiday Inn Express & Suites Havelock Northwest New Bern for a comfortable and convenient experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location and the cost for the rooms.
The comfort which didn't seem to be a king size mattress that I paid for.. There were insects that looked like tiny black ants. They were crawling onto the bed and other furniture in the room.
Location
The ac is too close to the bed that makes tou uncomfortable
The remote had to be held a certain way for it to work. When I brought it to the attention of the staff that's what they told me. They said it was scheduled for a remodel. After checking in, we went out for a few hours turning the lights off as we left. When we returned the lights were on. I was told the maids were checking towels. On a room they had just cleaned?
What I wrote above
Lots of noise in the hall
Breakfast
Room clean, bathroom cleanliness.
Not enough parking space
Quiet location. Nothing fancy but definitely not run down or anything. The staff were very friendly and helpful. It was in a good location with options to do what we wanted.
It was a bit humid despite the AC unit but no biggie
Th front desk crew - two younger ladies - tried everything they could to fix issues and were very helpful. Great attitude!
Broke air conditioning unit with no solution in 100 degree weather, leaking tub which put water all over the floor, stained carpets and drapery, peeling wallpaper, rusted out hardware, no working bathroom exhaust, non-programmable remotes or working clock, couch in room was leather like cushions that were cracked and worn. It was extremely disappointing. Beware if you are there during a sports tournament - one washer and dryer for the whole complex and two (one broke) slow moving ice machines. We will not be staying at any Holiday Inn express in the near future. The day manager looked confused when we said we were not happy and dying of heat in our room. He begrudgingly offered a one $50 compensation which was ridiculous. Our first EXTREMELY HOT first night should have been refunded. Do better Holiday Inn because this was not it.
Everything was great. Loved the variety of breakfast options. Clean facility and well managed. Will stay here again.
Staff
Beds
Clean and comfortable
The front desk staff was very kind
The room smelled like mildew, the air conditioner was very loud, the room definitely needed some updating
The room was very and the bed was very comfortable.
The water wasn't hot
Nice place to stay
Little wear and tear
Pool.
We found a trash on the couch. We had to put on the trash. Disgusting!
The breakfast was overall good. Pool area was very clean. A few staff members were very friendly.
Staff I spoke to over the phone was very rude and not understanding. After she realized I wasn’t wrong she apologized a million times but the damage had be done. I paid for a sofa bed and was unable to use it because the mattress was dirty and no linen was available. Hot water did not work in bathroom sink.
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