Candlewood Suites Wake Forest-Raleigh Area by IHG

Hotels
•
Candlewood Suites
8.1 (356 reviews)
12050 Retail Drive , Wake Forest , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms and property
Convenient location near restaurants and downtown
Friendly/personable staff (in many reports)
Spacious rooms with comfortable beds and good water pressure
In-room kitchenettes well provisioned
Free laundry and on-site fitness center
EV chargers on site
Quality toiletries (Dove) and good coffee
Updated/renovated property
Cons:
No continental breakfast / limited F&B options
Limited snack kiosk and ice only in lobby
Occasional unfriendly or unhelpful staff and one major check-in incident
Noise from other guests/dogs in some rooms
Maintenance issues in some rooms (drawers, shower door, loud AC)
At least one report of smoke smell in a room
No pool

Categories

Cleanliness
8.6
Mostly positive comments about very clean rooms and property; a few mentions of mediocre cleanliness and missed sink cleaning and one guest noted smoke smell in their room.
Service
8
Service is generally praised (staff described as phenomenal, personable and helpful), but there are multiple reports of unfriendly or unhelpful staff and a serious check-in mishap that lowered sentiment.
Location
9
Consistently described as convenient, close to downtown and restaurants, walking distance to stores and generally in a great location.
Room Quality
8.1
Rooms frequently noted as spacious, comfortable beds and good water pressure with well-appointed kitchenettes; some maintenance issues (drawers, shower door, loud AC) and one guest found aesthetics mediocre.
Amenities
7.5
Good in-room kitchenettes, free laundry, fitness center, EV chargers, Dove toiletries and good coffee; however no pool, no continental breakfast, limited snack kiosk and ice only in lobby which reduces amenity score.
Value for Money
8.6
Price listed as a pro and features like kitchenettes, free laundry and convenient amenities increased perceived value despite missing complimentary breakfast for some guests.
Food and Beverage
6.8
Weak F&B offering: no continental breakfast (only coffee), limited snack kiosk options and no on-floor ice; coffee received positive mentions but overall F&B sentiment is negative-to-mixed.
Overall Experience
8.2
Many guests described an excellent, quiet and comfortable stay and would return; a minority experienced serious problems (room reassignment, noisy dogs, staff issues) which temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Suites with Kitchenettes
Candlewood Wake Forest offers stylish suites with kitchenettes, perfect for an extended stay. Each suite includes a dishwasher and a cozy seating area with entertainment options like cable TV and a DVD player.

Convenient Amenities
Enjoy complimentary wired and wireless internet access throughout the hotel. Stay active in the well-equipped gym or explore the shops conveniently located on-site. Guests can also take advantage of the in-house vending machines for quick snacks and drinks.

Explore the Surroundings
Located just 2 miles from the town center, Candlewood Suites Wake Forest-Raleigh Area provides easy access to Downtown Wake Forest and Falls Lake State Recreational Area. With free parking available, guests can conveniently venture out and explore the nearby attractions.

Book your stay at Candlewood Wake Forest today for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 356 reviews
Cleanliness: 8.6
Service: 8
Location: 9
Room Quality: 8.1
Amenities: 7.5
Value for Money: 8.6
Food and Beverage: 6.8
Overall Experience: 8.2
B
Brennon • family_with_children • us
9
Excellent Stay
Pros:

Price, cleanliness, staff

Cons:

N/a

2026-10-26 • via Nuitee
P
POWERS • couple • us
10
2026-10-22 • via Nuitee
D
Donald • family_with_children • us
2
What's Happening Here!
Pros:

N/a

Cons:

I was given a room when I checked in. I left for dinner, when I returned my room had been given to someone else and my luggage removed. I was put with the people with dogs. They barkedwell into the night. I felt like I was in the room with the person next to me. His dog cried and he yelled at it constantly.

2026-10-19 • via Nuitee
G
Genevieve • solo_traveller • us
10
2026-10-08 • via Nuitee
B
Bradley • couple • us
8
A very clean, comfortable place to stay, but plan ahead and bring food and snacks.
Pros:

The location was convenient and there were a variety of restaurant options in the vicinity. The room was very clean and quiet with great water pressure, bedding, and a very comfortable mattress. The kitchenette was well appointed for in-room cooking. The smoking/grilling area behind the hotel was very clean and easy to access.

Cons:

The snack kiosk didn't have a lot of options. There also wasn't an ice maker on our floor - we had to go the lobby for ice. No continental breakfast, just coffee, but the coffee was very good.

2026-10-08 • via Nuitee
M
Marla • couple • us
10
Excellent!!!!
Pros:

The Dove products in the bathroom was a hit. The room was spacious and clean.

Cons:

I enjoyed the whole stay. I have noting bad to say about my stay.

2026-10-07 • via Nuitee
A
Angie • solo_traveller • us
10
Pros:

It was in a great location, room was big and comfortable and the staff was very nice!!

Cons:

I wish they had a free breakfast but they did have a kitchen in the room

2026-09-18 • via Nuitee
A
Alston • solo_traveller • us
9
2026-09-17 • via Nuitee
P
Philip • solo_traveller • us
10
Pros:

Clean, convenient location, friendly staff, updated, ev chargers on site

Cons:

Nothing

2026-09-10 • via Nuitee
D
David • solo_traveller • us
2
2026-08-24 • via Nuitee
M
Michael Taff • solo_traveller • us
9
2026-08-23 • via Nuitee
W
walter • solo_traveller • us
9
2026-08-19 • via Nuitee
L
Lisa • couple • us
10
2026-08-17 • via Nuitee
L
Linda • couple • us
10
2026-08-16 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-14 • via Nuitee
S
Susan • solo_traveller • us
9
Renovated rooms, helpful stay, very quiet stay
Pros:

The property has been updated and has nice amenities. It is very quiet, staff was helpful. Kitchen was well provisioned. Appreciated having my room cleaned - not all extended stay properties clean during stays. Location is close to downtown Wake Forest and walking distance to stores.

Cons:

Rooms were renovated however The drawers in the kitchen had to be redone during my stay to be able to open and close them. Shower door also needed repair as it did not stay closed. The maintenance man was very thorough and fixed everything. Air conditioner was very loud.

2026-08-11 • via Nuitee
W
Wesley • couple • us
8
Enjoyable and comfortable
2026-08-09 • via Nuitee
S
Sarita • family_with_children • us
8
Pros:

The beds were soft and the blankets were heavy

Cons:

No breakfast

2026-08-07 • via Nuitee
A
Amber • solo_traveller • us
7
Cons:

No pool

2026-08-06 • via Nuitee
J
Jasmine • couple • us
10
2026-08-03 • via Nuitee