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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private parking
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wine/champagne
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Fruits
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Pet bowls
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Beauty Services
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious 19th-century Palace Setting
Elegant Rooms and Modern Amenities
Indulge in the charm of the past while enjoying modern comforts in the spacious rooms of NH Collection Madrid Palacio de Tepa. Each room offers a flat-screen TV, air conditioning, and a minibar for your convenience. The modern bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.
Culinary Delights and Cultural Proximity
Savor delectable meals at the elegant on-site restaurant, where breakfast boasts a wide selection of quality products. Located in Madrid’s vibrant Las Letras District, the hotel is a stone's throw away from iconic landmarks such as Plaza Mayor Square and the Royal Palace. Immerse yourself in culture with the Prado Museum, Reina Sofia Art Centre, and Thyssen-Bornemisza Museum all within a kilometer's reach.
Book Your Stay Now
Experience luxury and convenience at NH Collection Madrid Palacio de Tepa. Book now to revel in the fusion of history and modernity during your Madrid getaway.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.
We do not have a spa within the hotel facilities; however, a fee of €15 is charged to access the Spa at We/On Palacio Santa Ana. Additionally, the hotel offers massages and beauty treatments on request within its facilities.
Minors are not admitted to access to the spaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
el personal y la atención exquisita. El desayuno está muy bien atendido y está todo el personal atento y dispuesto a facilitarte todo lo que se necesite.
No drawers in most Spain hotel rooms, not sure why, also no make up remover pads or ear cleaning cotton pods in the bathrooms
Late check in, gym not up to scratch, very small for a 5 stars hotel, no bands for example and minimal equipment, no small weights.
Atención del personal
Habitación con ventana pequeña que no se abria
La ubicación
Buen desayuno
Nítido todo!
Todo me gustó
Everything
Not staying longer :)
La ubicación, la mantencion, el trato del personal, el desayuno.
La habitación que nos tocó estaba como en un anexo y había muchos desniveles para llegar y dentro de la habitación, entiendo que esto es parte de la estructura original pero hace más difícil la accesibilidad en particular a este sector.
This was our second visit to this hotel. The first one was back in March 26. We planned our second trip to Madrid and wanted to stay at the same hotel so we did for 5 nights in Sep 26. We are planning our third visit to Madrid and will definitely stay here again. The hotel itself has a lot of character. Its location for us was perfect as it just off Plaza Santa Ana with easy walking distance to many of the best attractions in Madrid. The rooms we stayed in were perfect for us. The staff were all very friendly and were extremely professional. The breakfast experience offered so many options and timings were perfect, so too were the staff who were always helpful and eager to assist or help with anything. The reception staff too welcomed us on arrival and also departure. Always a service with a smile!
We liked everything about this hotel and there was NOTHING we didn’t like!
Location, service, breakfast and room
They forgot a card they were supposed to place in the room for my anniversary, but they actually recovered afterwards as they sent a bottle of champagne.
Everything
Great place to stay. Rooms clean. Stuff is super friendly. Will come back.
Wonderful property in an excellent location
Quarto silencioso!
Banheiro muito apertado
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