InterContinental Hangzhou ICC by IHG

Hotels
•
InterContinental Hotels & Resorts
9.8 (203 reviews)
No. 2 East Jiefang Road , Hangzhou , cn
+86 571 8981 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful room views
Outstanding breakfast selection
Cons:
Need for hotel updates
Soft pillows
Difficult check-in

Categories

Cleanliness
8.98
The hotel needs updating, very old for an Intercontinental Hotel.
Service
10
Excellent service provided by staff; warm welcome and attentive service.
Location
9.98
Number 1 location in HZ with excellent view.
Room Quality
9.98
Exceptional room quality with a breathtaking 360-degree view.
Amenities
9.98
Good breakfast options and Club Lounge amenities highly appreciated.
Value for Money
10
Outstanding value for location and quality of stay.
Food and Beverage
9.48
Breakfast had a good selection but coffee and check-in could be improved.
Overall Experience
10
A perfect stay with no frustrating or inconvenient issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Unique Design and Scenic Views
InterContinental Hangzhou's magnificent golden globe architecture offers panoramic views of the Qiantang River from each room, with floor-to-ceiling windows showcasing the city lights and musical fountain at night.

Versatile Meeting Venues
With 6,000 square meters of meeting spaces, including a pillarless grand ballroom and a brand new International Hall, the hotel is the ideal location for conferences, meetings, and private events of any scale.

Culinary Excellence
Indulge in the hotel's 6 distinctive restaurants and bars, offering authentic Cantonese cuisine, fresh seafood grills, Mediterranean dishes, and more. From fine wine to freshly brewed beer, there's something to satisfy every palate.

Experience luxury and elegance at InterContinental Hangzhou – book your stay now for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Location

Guest Reviews

9.8
Based on 203 reviews
Cleanliness: 8.98
Service: 10
Location: 9.98
Room Quality: 9.98
Amenities: 9.98
Value for Money: 10
Food and Beverage: 9.48
Overall Experience: 10
A
Andrea • couple • es
10
2026-07-23 • via Nuitee
B
Bahodir • solo_traveller • uz
10
Pros:

Service

Cons:

NA

2026-07-17 • via Nuitee
I
Inaba • family_with_children • bd
10
Great stay
Pros:

Loved the architecture of the hotel and the location was great

2026-07-08 • via Nuitee
S
SeeingIsBelieving007 • Solo travel
8
Dated but Good
Pros:

Overall a pleasant stay.

Positives:
1. Interesting architecture, building is spherical and looks cool inside
2. Helpful friendly staff
3. Large and comfortable rooms
4. Good location with many shops and food options nearby
5. Metro station right outside
6. Hotel food is good

Negatives:
1. Dated. Scratched up bathtub, bathroom tiles cracking, etc.
2. Terrible WiFi. Had better service using roaming
3. Expensive, perhaps better value elsewhere

2026-07-05 • via Tripadvisor
H
Haitham • extended_group • jo
1
Bad stuff no any one speak English
Pros:

Bad stuff no any one speak English

Cons:

Bad stuff no any one speak English

2026-07-04 • via Nuitee
R
Roman • extended_group • ru
7
Cons:

Не работала аудиосистема в номере, вид отклеившихся плинтусов, пыль в тумбе под телевизором.

2026-07-03 • via Nuitee
Y
Yong Liang • family_with_children • sg
7
Overall nice
Pros:

Nice facade look

Cons:

Smell dusty

2026-07-01 • via Nuitee
錦興 • extended_group • tw
9
2026-06-29 • via Nuitee
A
Aiganym • solo_traveller • kz
10
Pros:

Amazing location with amazing stuff. Thank you for your hospitality! Will definitely back to this hotel.

2026-06-20 • via Nuitee
J
junwei • couple • be
10
2026-06-11 • via Nuitee
L
LEE • extended_group • tw
6
2026-06-07 • via Nuitee
O
OLAYINKA • extended_group • ng
9
2026-06-02 • via Nuitee
O
OLAYINKA • extended_group • ng
9
My stay was great. I would recommend and stay there next time
2026-06-02 • via Nuitee
O
OLAYINKA • extended_group • ng
10
2026-06-02 • via Nuitee
K
Kashif Ahmed • couple • pk
8
Pros:

Location

2026-05-28 • via Nuitee
M
Muhammad Rizwan • solo_traveller • pk
7
2026-05-28 • via Nuitee
W
Waheed • extended_group • pk
9
2026-05-27 • via Nuitee
A
Aiganym • couple • kz
10
2026-05-24 • via Nuitee
A
Aiganym • couple • kz
10
2026-05-24 • via Nuitee
D
Dejan • couple • de
10
2026-05-23 • via Nuitee