Peppers Broadbeach

Hotels
Peppers
9 (1131 reviews)
21 Elizabeth Avenue, Broadbeach , Gold Coast , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Lack of breakfast buffet

Categories

Cleanliness
8.5
Some reviews mentioned cleanliness was below expectations, but still acceptable.
Service
9.5
Staff were friendly and quickly addressed issues.
Location
10
Fabulous location with easy access to beaches, restaurants, and shops.
Room Quality
9
Apartments described as comfortable and spacious.
Amenities
9
Amenities like the pool were highlighted as excellent.
Value for Money
8.5
General satisfaction with the value received for the price.
Food and Beverage
8
No breakfast buffet mentioned, impacting overall score.
Overall Experience
9.5
Overall enjoyed the experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:03

Property Description

Luxurious Accommodation and Facilities
Peppers Broadbeach Resort offers a luxurious stay with Zen gardens, private cinemas, and a teppanyaki barbecue. Enjoy the hot tub, steam room, and sauna for ultimate relaxation.

Pools and Private Balconies
Relax by the lap, plunge, or resort pools or unwind on your own private balcony. The suites are designed for comfort and style, boasting European appliances and exquisite interior design.

Convenient Location and Gourmet Offerings
Just a short drive from Gold Coast Airport, this resort is centrally located near the Gold Coast Convention Centre. Indulge in the gourmet minibar and diverse dining options at the nearby al fresco restaurants.

Book your luxurious stay at Peppers Broadbeach Resort now for a truly unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers, Mantra, BFree Surfers Paradise.

Please note that this property requires a refundable credit card pre-authorisation upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodation. Amounts are as follows: in addition to full payment of accommodation, One-Bedroom and Two-Bedroom Apartments: AUD 200 Three-Bedroom Skyhomes: AUD 1500 Skyline Residence - AUD 2500 Credit card pre-authorisations are also required for use of some facilities.

Cash is not an acceptable form of payment for these fees.

Please note that guests must check in at the Tower Two reception desk.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that this property has a 'No Party Policy'.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that parking is an additional charge. Upon arriving, please park in front of Tower 2 Main Reception in the drop-off area along Elizabeth Avenue. If all parking bays are full, please proceed into the underground car park and park in a bay marked 'visitors', then proceed to Level 1 to check-in. Please read all parking notices upon entry to avoid any fines.

When booking 3 rooms or more, different policies and additional supplements may apply.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1131 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
B
Borko couple au
10
2026-06-27 via Nuitee
J
Janette family_with_children au
5
2026-06-27 via Nuitee
J
Jodie solo_traveller au
10
Loooove Peppers!!
Pros:

Beautiful rooms, central location to cafe's and restaurants, and beach is 3min walk

2026-06-22 via Nuitee
D
David couple jp
10
Awesome spot
Pros:

Good location

Cons:

Nothing

2026-06-21 via Nuitee
D
Debbie extended_group nz
9
Pros:

The amazing views and that they let us change rooms for a better view

Cons:

The swimming pools get no sun

2026-06-20 via Nuitee
C
Cindy solo_traveller au
9
Pros:

Location was fantastic and the view was amazing

Cons:

The kitchen wasn't equipped very well . The frypan needed to be replaced if your staying for more than a few days you need frypans etc

2026-06-18 via Nuitee
G
Grant solo_traveller nz
8
Mint
Pros:

Clean and comfortable and a good location

Cons:

Nothing

2026-06-18 via Nuitee
G
Geoffrey couple au
7
Great location, comfort and safety. Def recommend as a lovely affordable place to stay
Pros:

Location, comfort, aesthetics and safety

Cons:

Noisy, the toilet system kept filling at irregular times which was loud. Needed to wear earplugs at night to block out the sound

2026-06-15 via Nuitee
K
Karen extended_group au
9
Pros:

Location, fantastic 2 bed apartment

2026-06-14 via Nuitee
N
Nicole solo_traveller au
10
Peppers at broadbeach everything you want in one spot
Pros:

Very clean sleek welcoming interiors.
Friendly accomodating staff.
Great location with so much to see and do in close proximity and the veiw is amazing would highly recommend to both singles couples and families and will definitely book again in the future

Cons:

The apartment was so comfortable and the veiw spectacular didn't really feel like venturing outside lol

2026-06-14 via Nuitee
B
Barry extended_group au
6
Pros:

Location

Cons:

Poor standard of furniture. Hard beds, uncomfortable lounge and hard to get up from. Worse than previous lounges.

2026-06-08 via Nuitee
D
Daniel extended_group au
10
2026-06-01 via Nuitee
G
gaynor couple au
10
We enjoyed the location but unfortunately the weather was overcast and wet.
Cons:

The weather, however, we didn’t have a car but used the bus service directly opposite Peppers and we regularly used the tram line, a great service to go and explore, inexpensive and absolutely fabulous!! It will soon go to Burleigh around the month of July.

2026-05-26 via Nuitee
J
Jon couple au
10
Pros:

Location, floor
Plan, view

Cons:

The furniture is due for a upgrade

2026-05-26 via Nuitee
K
KERRYN couple au
9
Pros:

Position and view

2026-05-24 via Nuitee
N
Nicky extended_group au
7
2026-05-19 via Nuitee
I
Ian extended_group au
9
Highly recommend this hotel for either business or leisure
Pros:

Great room with excellent facilities in a perfect position in the heart of Broadbeach. Many excellent restaurants adjacent to the hotel and everything within walking distance. Lots of space in the room for meetings and relaxing after meetings.

Cons:

All good

2026-05-19 via Nuitee
J
Judith couple au
10
2026-05-18 via Nuitee
D
Darren extended_group au
10
2026-05-17 via Nuitee
C
Christian couple au
10
2026-05-17 via Nuitee