Lumley Castle Hotel

Hotels
•
Bespoke
8.8 (214 reviews)
Ropery Lane, Chester-le-Street, England, DH3 4NX , Chester-le-Street , GB
44-191-3891111

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Step into a world of elegance and charm at Lumley Castle Hotel, where history meets modern comfort.

Breathtaking Views and Relaxation
Enjoy stunning views from our serene garden, providing the perfect backdrop for relaxation and reflection.

Modern Amenities for Every Traveler
Stay connected with complimentary wireless internet access and unwind at our bar/lounge after a long day of exploration. Our well-equipped business center ensures you can work efficiently while on the go.

Culinary Delights at Your Fingertips
Indulge in a delicious cooked-to-order breakfast each morning, or dine at our on-site restaurant. Room service is available for those cozy in-room moments.

Don’t miss your chance to experience this unique blend of historic elegance and modern convenience. Book your stay at Lumley Castle Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
L
Lee • family_with_children • gb
9
Nice stay overall just needs a bit less spice in some of the food
Pros:

Rooms were beautiful and clean
Food was good quality and very well presented especially breakfast with lots of choice
Staff were very friendly and helpful

Cons:

The cost of meals even in the library bar are a little high so ok for a one off but could be expensive if staying for longer than one night and as tasty as it was the buttermilk chicken was a bit to spicy or peppery

2026-07-18 • via Nuitee
A
Ann • couple • gb
10
Beautiful castle surroundings beautiful staff so lovely friendly excellent food room amazing
Pros:

Everything

2026-07-18 • via Nuitee
V
Val • solo_traveller • gb
10
A lovely place to stay
Pros:

Everything about our stay

2026-07-18 • via Nuitee
C
Christine • solo_traveller • gb
10
Best birthday ever
Pros:

This is a full blown castle with nooks and hides holes and a challenge to find your way around but marvellously quirky

Cons:

It was a little tired and stuffy but it was hundreds of years old so well done on the plumbing and hot water

2026-07-17 • via Nuitee
S
Stephen • couple • gb
10
Would strongly recommend, lovely hotel, friendly staff, and perfect for a romantic break
Pros:

The location and castle were fantastic.
We were given an upgraded room at no extra charge which was superb. Amazing history to the castle with original features.

Cons:

Maybe it was just me but the T V was difficult to work.

2026-07-17 • via Nuitee
A
Ann&Michael • couple • gb
10
Pros:

Upon check-in by a very nice Gent. we had an upgrade from our superior courtyard room to the King James Suite. This was perfect. We enjoyed the room and the space.
The breakfast was very good. We have stayed here many times, but this was the best by far. Thanks to all

Cons:

Nothing

2026-07-17 • via Nuitee
M
Mick • solo_traveller • gb
9
Pros:

Peaceful location and a stunning setting

Cons:

I had to check out and leave for work….

2026-07-17 • via Nuitee
S
Sven • extended_group • de
8
Alt mit Charme
Pros:

Tolle Lage

Cons:

Schon etwas älter

2026-07-17 • via Nuitee
B
Brian • couple • gb
10
Lovely location great weather. Something different from the normal hotel stay
Pros:

Location was excellent for Beamish museum. Staying in a real castle for 2 knights. He he

Cons:

All good

2026-07-16 • via Nuitee
R
Rowell • couple • gb
9
Stunning and beautiful rooms
Pros:

Better than the photos

2026-07-16 • via Nuitee
A
Alexandra • solo_traveller • gb
8
Beautiful place a wonderful service
Pros:

Breakfast absolutely delicious and the staff were brilliant

Cons:

There was nothing I didn’t like

2026-07-16 • via Nuitee
J
Joelle • family_with_children • nl
6
Prima, maar viel tegen.
Pros:

mooi kasteel en leuke ervaring, we hadden een handige kamer voor een gezin, met twee losse kamers verbonden door een gangetje met eigen opgang.

Cons:

Het zou 4 sterren moeten zijn maar zit tegen ‘feestlocatie en attractie’ aan, is wel echt oude meuk en dan bedoel ik niet de leuke ouderwetse details als het interieur en oud Engels sanitair, maar echt de afwerking, tegelwerk en schilderwerk, het onderhoud. De badkamers waren echt meer dan outdated voor deze prijs-kwaliteit. Verder niet stoffig gelukkig. Personeel was heel druk en niet erg oplettend, het restaurant is een lokaal genot kennelijk maar wij vonden het niets bijzonders, qua eten niet (ik had een glas wijn van ‘gister’) en qua atmosfeer zeker niet.

2026-07-16 • via Nuitee
L
L*B • solo_traveller • gb
8
2026-07-15 • via Nuitee
K
Katherine • solo_traveller • gb
8
Pros:

Enjoyed the location, the historical setting is fabulous. The food was great

Cons:

The TV didn't work.

2026-07-15 • via Nuitee
A
Ana Paula • couple • br
9
Gostei mas poderia ter me impressionado mais .
Pros:

Tem quartos bem pequenos, outros um pouco maiores. Mas para quem está acostumado a ter ar condicionado nos quartos sente falta. Fui no verão e fiquei 2 noites. A primeira foi bem quente. A segunda refrescou um pouco.

Cons:

Poderia ter freegobar e ar condicionado.

2026-07-15 • via Nuitee
S
steve • couple • gb
2
Such a shame that our whole experience was ruined by the bathroom which can best be described as a narrow corridor carve
Pros:

Lovely location. Excellent staff. Great food.

Cons:

Disgusting, dangerous bathroom. Old building, I understand, but we have building and safety regulations for a reason. Had to walk through the shower cubicle to the toilet. 350mm tiled sharp step and tiles throughout, causing a slippy surface. Shower cubicle so small that I kept nudging the controls resulting in scolding water. Absolutely treacherous. Guy on reception called this an upgrade. You can keep your upgrade Pal. That room is dangerous.

2026-07-15 • via Nuitee
J
Jessica • family_with_children • us
2
Disappointing and unfortunate
Pros:

The castle was built in the 1300s. From the outside and the inner courtyard looking at the building it is very cool.

Cons:

The interiors are very shoddy and need a humongous amount of investment. The place is moldy and smells like fish. My entire family got sick from the poor ventilation and mold that has seeped into the fabrics and carpets over centuries. As a hotel designer myself, every room needs updating that could keep the charm while still feeling a bit more upscale. Couldn’t wait to get out of there fast enough.

2026-07-15 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-07-15 • via Nuitee
R
Richard • solo_traveller • au
10
Pros:

A beautiful historical venue!
But didn't encounter any ghosts!

Cons:

I was only staying one night!

2026-07-15 • via Nuitee
S
Sawyer • solo_traveller • gb
9
Pros:

Staff lovely as always.

Cons:

Stayed a few times and some rooms small and perfectly formed. This room was small with nowhere to put anything and rather tired!

2026-07-15 • via Nuitee