Lumley Castle Hotel

Hotels
•
Bespoke
8.8 (214 reviews)
Ropery Lane, Chester-le-Street, England, DH3 4NX , Chester-le-Street , GB
44-191-3891111

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Step into a world of elegance and charm at Lumley Castle Hotel, where history meets modern comfort.

Breathtaking Views and Relaxation
Enjoy stunning views from our serene garden, providing the perfect backdrop for relaxation and reflection.

Modern Amenities for Every Traveler
Stay connected with complimentary wireless internet access and unwind at our bar/lounge after a long day of exploration. Our well-equipped business center ensures you can work efficiently while on the go.

Culinary Delights at Your Fingertips
Indulge in a delicious cooked-to-order breakfast each morning, or dine at our on-site restaurant. Room service is available for those cozy in-room moments.

Don’t miss your chance to experience this unique blend of historic elegance and modern convenience. Book your stay at Lumley Castle Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
L
Lorna • partner
10
Pros:

Very nice breakfast with lovely attentive staff.
Beautiful grand old building.

2025-10-12 • via Nuitee
R
Roseanne
10
Pros:

Beautiful hotel and breakfast fantastic,,,we will be back😀

2025-10-11 • via Nuitee
S
Sheila
8
Pros:

Stunning historic castle.

2025-10-10 • via Nuitee
D
Darren • partner
10
Pros:

Wonderful property, friendly staff and lovely food

2025-10-09 • via Nuitee
F
Flo • partner
8
Pros:

Just somewhat difficult getting from a to b. Bedroom small and bed too high for me.

2025-10-06 • via Nuitee
N
Nicholas
10
Pros:

Very convenient parking.

2025-10-06 • via Nuitee
I
Ian • partner
10
Pros:

Hotel is full of character and charm. If you want 21st century amenities stay at a Holiday Inn. If you want a memorable place, stay here.

2025-10-01 • via Nuitee
D
david
10
Pros:

Very good room with parking just outside

2025-10-01 • via Nuitee
R
robert • partner
8
Pros:

Food in bar had to eat from very low table

2025-09-29 • via Nuitee
C
Carol • partner
10
Pros:

The buildings are unique, and so is the hospitality. Nothing is too much trouble. The staff are well trained, professional yet friendly. The food choice and quality is outstanding. We would not hesitate to stay again. Thank you Lumley Castle Hotel!!

2025-09-22 • via Nuitee
R
Richard
10
Pros:

We loved our room, and the castle state rooms and grounds were beautiful.

2025-09-21 • via Nuitee
S
Sean
6
Too expensive, travel lodge spec
Pros:

Room was too warm even with radiators turn off, no AC, poor ventilation.
No smart TV for Netflix etc.
Breakfast portions too small

2025-09-21 • via Nuitee
R
Rachel
8
Very low headroom in room 16
Pros:

Staff really nice and efficient. Room was nice but bathroom was dated with a very noisy Victorian full toilet, and the room had beams and was small with very little headroom. Couldn’t get head under shower as it had to be positioned lower due to low ceiling.

2025-09-21 • via Nuitee
P
Paul • partner
8
Pros:

Beautiful property and great food and service in the library bar. Our room was in the annex buildings. Felt a little dated but perfectly fine for a couple of nights stay. Would come again.

2025-09-21 • via Nuitee
I
ian • partner
10
Pros:

Great place been 3 times this year !!
Will go again !!

2025-09-20 • via Nuitee
J
Julia
8
Pros:

The castle is a great place to stay but there appears to be a reduction in the theme of the hotel.

Staff used to wear period costume which gave a great atmosphere to the bar area in particular.

The room I had if I took the pictures from the walls I could have been anywhere. There was no theme of a castle other than the pictures.

The restaurant menu was boring in comparison to the bar menu. The fish and chips in the bar was a great meal.

Attention to detail in the restaurant is required. I was presented with a knife that had not been cleaned properly. When I asked the waitperson to change it there was no apology. Three times I had to ask for a pepper grinder as three times they were empty.

The breakfast was very good, but communication regarding times was poor to start with. Eventually I got the times I wanted. Staff on the last day of my stay were excellent as I needed to leave early.

A lovely stay, but a few small issues need to addressed.

2025-09-19 • via Nuitee
L
Lizzie
10
Amazing place
Pros:

Amazing hotel, great breakfast and super friendly staff. Rooms were really comfortable

2025-09-19 • via Nuitee
M
Michael • partner
8
Pros:

Parking was a problem in the courtyard
Allocated breakfast times not convenient but were changed when requested

2025-09-19 • via Nuitee
C
Cheryl • partner
10
Pros:

Friendly staff, good experience all round!
Went on the arranged tour of the castle, phil was excellent, made the whole experience worth while.

2025-09-18 • via Nuitee
P
Paula
10
Castle experience.
Pros:

Superb hotel, friendly staff, super clean and wonderful food. We booked a courtyard room, got upgraded to a castle room my husband and I were really made up. Our friends had a courtyard room and loved it both rooms had comfortable beds.

2025-09-17 • via Nuitee