Lumley Castle Hotel

Hotels
Bespoke Hotels
8.8 (6415 reviews)
Chester-Le-Street , Chester-le-Street , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Luxurious Accommodations
With 73 uniquely designed bedrooms featuring elegant drapes, four poster beds, and stunning views, Lumley Castle offers a luxurious stay like no other.

Fine Dining Experience
Experience the splendor of the Knights Restaurant with its seasonal Al a Carte Menu and extensive wine selection. Indulge in a sumptuous afternoon tea or unwind in the newly refurbished Library Bar for a relaxing evening.

Unique Amenities
Lumley Castle is not just a hotel, but a historic experience. Be the first to try the thrilling Escape Room – Lily of Lumley, a truly immersive adventure.

Book your stay at Lumley Castle now and immerse yourself in centuries of history and luxury.

Important information:

Please note that due to limited table numbers at The Black Knight restaurant we kindly ask that you book a table as early as possible.

Lumley castle courtyard classic rooms are the only room type that are pet friendly within the hotel as we only have limited availability for pet friendly rooms please check with reservations first before booking. Our pet friendly rooms are 2 single rooms and 2 courtyard classics.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.8
Based on 6415 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
S
sandra couple gb
9
2026-08-15 via Nuitee
A
Anonymous solo_traveller gb
10
Pros:

Everything about the castle and the grounds were fantastic.
Staff very friendly and efficient.
Breakfast is amazing
Will return but maybe upgrade our room.
Excellent value for money.

Cons:

Nothing to dislike.

2026-08-15 via Nuitee
C
colin couple gb
7
Interesting, quirky but needs finishing off
Pros:

Somewhat unique

Cons:

The decor needs tidying up, the windows all need repainting and repairing and general maintenance of fixtures and fittings. Although characterful it’s all up and down and over the place

2026-08-15 via Nuitee
L
Lynn solo_traveller gb
4
Nice setting. Not as luxurious as I thought it would be. Staff very polite but still think it’s overpriced
Pros:

Beautiful setting. Lovely grounds

Cons:

Never available parking in the courtyard. Had to drive round looking for space. Even parked in staff car park one night.
Hard work when unloading on your own
Room wasn’t as clean as I thought.id booked a walk in shower and it was over the bath. The terracotta tiles are very slippery when getting out of the bath
Every morning I was asked to order hot food very quickly. Hadn’t had one mouthful of the fruit and toast several times

2026-08-15 via Nuitee
B
Bjørn couple dk
8
2026-08-15 via Nuitee
J
Jess extended_group gb
10
A Real Castle experience
Pros:

Very grand, a real working Castle, which is amazing. The “new” wing dates from 1785, and the rest is from the 1400s. It’s huge, with ballrooms and stunning decorations, and is rightly popular for weddings. (So be aware!) The restaurant was fully booked so we had burgers in the modern and elegant bar, which was lovely. Staff were friendly and helpful.

Cons:

We stayed in the Castle in a Superior room, which is reached up some rather tricky stone spiral stairs. Challenging with the bags. The staircase has a secret staff entrance descending to the restaurant, but generally you need to navigate the long flight of outside stairs and go back in to access the lobby and then walk through the cloister to the restaurant. Anyone with mobility issues should stay in the Courtyard rooms which are ground level.

2026-08-15 via Nuitee
W
Worrall solo_traveller gb
10
Pros:

The best bit was getting lost in the meandering corridors and alcoves of the castle/hotel. The absence of "keep out" signs gave it a free and easy feel. Wherever you wondered you were greeted by friendly, happy staff.

Cons:

Nothing

2026-08-14 via Nuitee
I
Ian couple gb
7
2026-08-14 via Nuitee
V
Victoria couple gb
8
Fantastic stay can’t wait to return
Pros:

Booked a stay for my sons 18th birthday and it didn’t disappoint, Polite staff , lovely spacious room , food was delicious and the cocktails yummmmmm , fab stay can’t wait to return

Cons:

The scrambled eggs on the breakfast were over cooked and rubbery but that’s the only criticism, we had a great stay

2026-08-14 via Nuitee
M
María Noelia solo_traveller es
8
Pros:

El entorno y la decoración exquisita y ambientada del hotel y la inmediaciones.

Cons:

El desayuno pobre. Además el "English breakfast" muy hecho. En la parte del desayuno frío pobre también. Solo puedes pedir un plato de los que tienen calientes si has cogido el alojamiento incluido con desayuno. La cenas caras...

2026-08-14 via Nuitee
K
Katrin family_with_children de
10
Zauberhafte komfortable Unterkunft mit tollen Details
Pros:

Die fürstliche Ausstattung

2026-08-13 via Nuitee
G
Gemma solo_traveller gb
10
Pros:

The hotel was amazing and such a beautiful location. Although it was on the expensive side for food and drinks it was definitely a wonderful experience for a first time stay.

Cons:

I did find one of the staff in the bar a bit much but other than that a good experience all round.

2026-08-13 via Nuitee
S
Susan couple gb
9
Memorable stay in a castle and great staff .
Pros:

The character features were all over the castle and felt we had stepped back in time . Our feature room in the castle was extraordinary and memorable . The staff were all friendly, welcoming and pro efficient. We used the restaurant for evening meal and breakfast , the food was appetising and flavourful, with good service. We took part in a tour of the castle which also over 2 hours and was worthwhile invaluable to understand the history of the castle .

Cons:

Nothing it was what we expected.

2026-08-13 via Nuitee
G
Gibbons couple gb
9
2026-08-13 via Nuitee
S
Sharon couple gb
10
2026-08-13 via Nuitee
A
Alan couple gb
9
2026-08-12 via Nuitee
R
Robert solo_traveller gb
8
2026-08-12 via Nuitee
M
Maxine couple gb
10
Friendly staff whose customer service was outstanding. Quirky rooms, cosy bar and a restaurant that is set out in such
Pros:

Interesting property in ideally location for our trip , very close to Beamish museum - ideal.

Cons:

Nothing I didn’t like.

2026-08-12 via Nuitee
B
Blyth solo_traveller gb
10
2026-08-11 via Nuitee
S
Stuart couple au
8
enjoyed our stay
Pros:

Breakfast was good and the staff gave a very good customer service in all area's of the hotel

Cons:

The room was a little tired in a few places Plus you have difficulty in parking near to hotel when you have cases to carry

2026-08-11 via Nuitee