Lumley Castle Hotel

Hotels
•
Bespoke
8.8 (214 reviews)
Ropery Lane, Chester-le-Street, England, DH3 4NX , Chester-le-Street , GB
44-191-3891111

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Step into a world of elegance and charm at Lumley Castle Hotel, where history meets modern comfort.

Breathtaking Views and Relaxation
Enjoy stunning views from our serene garden, providing the perfect backdrop for relaxation and reflection.

Modern Amenities for Every Traveler
Stay connected with complimentary wireless internet access and unwind at our bar/lounge after a long day of exploration. Our well-equipped business center ensures you can work efficiently while on the go.

Culinary Delights at Your Fingertips
Indulge in a delicious cooked-to-order breakfast each morning, or dine at our on-site restaurant. Room service is available for those cozy in-room moments.

Don’t miss your chance to experience this unique blend of historic elegance and modern convenience. Book your stay at Lumley Castle Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
A
Angiepangie • solo_traveller • gb
10
Definitely a worthy stay
Pros:

The restaurant food was excellent, for both breakfast and evening meal. The staff were all friendly and offered to help with luggage etc. Nothing was too much trouble

2026-06-06 • via Nuitee
L
Laura • solo_traveller • gb
8
Pros:

Amazing place to stay

Cons:

Our room was exceptionally small and although the castle maybe 600 years old and is beautiful the rooms need modernising

2026-06-06 • via Nuitee
S
Stephanie • family_with_children • gb
10
A fabulous, character hotel with beautiful surroundings. Lovely, comfortable rooms & amazing staff.
Pros:

Lovely, spacious character rooms with comfy beds.
Fabulous staff in every department.
The most amazing breakfast!
We loved staying there.

Cons:

Nothing.

2026-06-06 • via Nuitee
R
Rachel • solo_traveller • gb
10
A hidden gem
Pros:

The environment, staff and food was excellent. Such a beautiful place to stay.

2026-06-06 • via Nuitee
R
Ross • couple • us
7
It was a good stay but we go
Cons:

more signage or a map when you first try to find your way around and to your room.

2026-06-06 • via Nuitee
A
Ana • solo_traveller • gb
7
Pros:

Lovely grounds and castle is gorgeous

Staff are at expected level for a 4 star hotel

Cons:

Food is surprisingly subpar for what is being charged and presented on the menu

Some of the dishes could literally be done better in your local pub for half of the price

2026-06-05 • via Nuitee
J
John • solo_traveller • gb
7
2026-06-05 • via Nuitee
L
Laura • couple • gb
8
2026-06-05 • via Nuitee
A
Ann • couple • gb
10
Superb castle surroundings staff so friendly helpful food amazing
Pros:

Everything

2026-06-05 • via Nuitee
J
John • couple • gb
10
Interesting and comfortable
Pros:

Unique and clean

Cons:

N/a

2026-06-05 • via Nuitee
L
Louise • couple • gb
10
Fabulous stay in a stunning castle great value for money
Pros:

Beautiful castle in a fantastic setting room was luxury and the food was lovely

Cons:

Nothing

2026-06-05 • via Nuitee
P
Patterson • solo_traveller • gb
10
Pros:

It was great the room was lovely the after noon tea we had was good value and it tasted great

2026-06-04 • via Nuitee
G
gert • solo_traveller • de
3
Ich war froh als ich da raus war
Pros:

Ein tolles Gebäude

Cons:

Schmuddellig ohne ende

2026-06-03 • via Nuitee
S
S • solo_traveller • gb
10
Pros:

Lovely room in a grand looking castle. Good facilities. Very clean all round. And, of course, a resident cat like all good castles should have.

Cons:

No EV charging. Mind you, the nearest is only a 10-minute walk back to the castle.

2026-06-03 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

We had a great time, staff not overly friendly but did their job, room was excellent, seating, bed was fine, nice room, loved talking to Jane, the girl that served us our evening meal was nice, overall enjoyed our stay.

Cons:

Staff could have been a little more interested.

2026-06-03 • via Nuitee
H
Helen • couple • gb
9
Pros:

Lovely location wonderful atmosphere and character rooms within the castle

2026-06-03 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-03 • via Nuitee
S
Shaun • couple • gb
9
Very pleasant stay in an interesting quirky place.
Pros:

Location is good, room was quirky, castle is interesting and you are able to explore (within reason).

The toilet being through a wardrobe was a particularly amusing feature.

The library bar was a nice place to sit and was good value for money. The breakfast was exceptional value for money and very enjoyable.

I would recommend to anyone and would go back.

Cons:

Whilst the room was quirky and we had no issues there were a few things that would polish things off. This is nit picking and was absolutely no issue for us however may have an effect on other guests.

The bed was very much a feature bed and was fine for my partner and I, however anyone taller than 5ft7 would likely not fit. I am sure this is something that staff would take into consideration when allocating rooms.

Minor gripes such as phone cords which were not pinned to walls and just lying loose which may present trip hazards to guests with mobility/vision issues.

2026-06-02 • via Nuitee
A
Andrea • solo_traveller • gb
7
Pros:

Bar area is lovely and staff are helpful
Sat in garden area was very relaxing

Cons:

Breakfast wasn't great I'm a coeliac and on one day there was no bread so no toast or anything to go with eggs Florentine etc also no gf cereals not good enough when the breakfast is expensive

2026-06-02 • via Nuitee
M
Matthew • solo_traveller • gb
8
Good
Pros:

Good location and nice old building. Staff were nice.

Cons:

The rooms are a bit dated and dusty. Quite expensive for what it is.

2026-06-02 • via Nuitee